Logistics Coordinator
Job details
The ideal candidate will have a high-level attention to detail, project management across multiple stakeholders and time zones, flexible with numerous tracking platforms and sheets, and keen on improvement processes and solutions. Prior experience in a fast-paced environment is preferred with a plus in working in the Telco/Infrastructure field and managing external vendors and datacenters. Your Role and Responsibilities Logistics Coordination · Manage Region Projects/Tickets and work with cross-functional teams and vendors to unblock issues · Understand the status of assigned region engineer's projects and update its' tickets regularly · Hosts weekly/bi-weekly Logistics Related meetings with stakeholders to ensure projects are moving along and communicate any risks/blockers to stakeholders. · Provide a tracker/dashboard that shows progress of each project with pending task · Take meeting notes and share it with stakeholders. · Unify Ticketing tracking for all requests across different vendors and regions · Manage CDN site accuracy on our internal database and update changes accordingly · Lead new Initiative and Project Meetings for Process and Device Improvements · Host project wrap up meetings · Coordinate and manage external vendor troubleshooting calls and follow-up tasks Data Accuracy · Inventory Database Improvement Strategy · Spares Inventory database · Create plan for healthy amount of spares at each site/warehouse and trigger request for additional spares when it reaches certain threshold · Raise Site and Vendor Remote Hands to perform site audits when needed · Update CDP/Internal documents when requested · Ad-Hoc Tasks · Have ticketing system for tracking all requests (JIRA)· Associate project-related shipment tickets with TPM project tickets and keep them updated. · Work with SCM, equipment vendors, and datacenters to manage delivery dates and time windows. · Process Improvement Support Vendor Support · Initial POC for all Vendor Queries relating to shipment, access, and chats/communications · Create Colocation Inbound/Outbound Shipments and track Deliveries · Work with SCM/Planning to update and add equipments into CMDB- How to receive servers in Twinkle AMS · Schedule onsite technicians and provide site access requests for all ad-hoc/scheduled activities. · Ensure ACL list is up to date. · Submit Vendor Remote Hands Requests to support physical works on site · Perform regular audits for all site portals, inventory, and hours performed by vendors · Schedule vendors for ERAD for Reverse logistics and oversee the activities. · QBR for all vendors Required Technical and Professional Expertise
- Minimum Associate's College Degree required
- 2+ years in Logistics Field working with internal and external stakeholders to move projects and/or shipments around
- Experience in Telecommunications/CDN/Datacenter related environment strongly preferred
- Proactive, Detail Oriented and open to Flexible Working Hours if needed
- Embraces challenges and takes initiative in solving issues
- Working knowledge using JIRA and/or related issue tracking software
- Attractive remuneration package.
- Private Health Care insurance;
- Growth and learning opportunities;
- Work in a well-established multinational company;
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