Italian Speaking Claims Handler

Job Title : Italian Speaking Claims Handler (Insurance) Start Date : Flexible Location : Cape Town Job Type : Full Time Onsite Salary : R19 000 per month Benefits Requirements

• Fluent in Italian and English
• Matric or higher
• Must be able to work in shifts including some weekends and some evening/night shifts.
• South African Citizen/Permanent Residency Holder
• Previous work experience in Medical Assistance Insurances Claims Handling or Tourism will be an advantage
• Competent computer user skills in Microsoft Office tools

Benefits

• Salary: R19 000 (Base)
• Company Health and Accident Insurance
• Medical Aid: Discovery Health Plan: Classic Smart R2 200 from the start of the contract (/ 7 days)
• Pension Annuity: 10% after 6 months of employment (On top of base pay)
• 21 days of leave
• Parking
• Bonus paid out quarterly that is dependant on your performance

Responsibilities

• Communicate over the phone and via email with policyholders a worldwide network of medical providers and our colleagues around the world
• Coordinate logistic arrangements locally and internationally to assist policyholders in medical or difficult travel situations
• Work closely with medical professionals internally and externally

About the Company Our client is one of the worlds leading companies in the fields of medical assistance travel assistance and insurance claims handling. Since 2009 they have been part of the prestigious reinsurance company Munich Reinsurance Company a multinational insurance group that is one of the worlds leading reinsurers. They are a onestop solution: 3 assistance hubs; 11 regional branch offices; claims invoices in 53 currencies invoiced in EUR or USD; over 70000 providers and 190000 cases handled annually make them the only partner you need. Their structure enables our customers to partner with only one entity whilst still receiving global services from all their emergency medical assistance centres all aspects of claims settlement extensive cost containment quality assurance and advanced reporting tools. The result is a costefficient global solution. They hold one of the best provider networks worldwide covering all countries and territories globally with extensive and cashless solutions. Their network of over 70000 providers is built with their local connections and local knowledge within the region by their network specialists. Additional services include expatriate solutions and specialised services in the fields of telemedicine travel security occupational health services and onsite medical personnel services. Remote Work : No