Home United Kingdom Customer Service Representative (One click apply)
Home United Kingdom Customer Service Representative (One click apply)
Customer Service Representative (One click apply)
Job details
The Wave, Bristol, are recruiting Front of House Team Members to join us for our busy 2024 season. We have a number of fixed-term and contracts available, for a late April, early May 2024 start. The Wave is a slice of the ocean inland, where people of all ages, backgrounds and abilities can experience the joy of surfing and its many physical and mental health benefits! Our F&B area can seat 300+ visitors (inside and out) and is a high-volume operation. We feed and water super hungry surfers, our guests staying at The Camp – a 25 safari tent set up introduced in 2021, and spectators who come to hang out in our amazing venue. As an Front of House Team Member, you will be part of a successful & growing business that delivers fantastic food, gives an amazing customer experience and is always safe, secure & legal. Working as a team and reporting to the F&B manager, you will achieve this by helping throughout the department. Providing our visitors with an enjoyable and memorable time at The Wave’s clubhouse and providing the support behind the scenes to help bring our products to the customers. Our Front of House Team Members: ● Provide a welcoming atmosphere for visitors ● Use the till system to take food and drink orders ● Open & close the department following our Check65 app checklist. Ensuring the dept is ready for a successful and busy day ● Have a comprehensive knowledge of our menu, being confident to make credible recommendations to our visitors ● Identify and act on opportunities to make recommendations from the menu, in order to increase sales ● Comply with legal and company health and safety standards, policies and procedures ● Use your position as a platform to inform and engage our visitors about all our experiences and offerings at The Wave. ● Help your team by working in the different departments of the café, as and when necessary, from the bar to the back of house ● Contribute towards a culture of amazing service through great teamwork and communication between all areas of the F&B function ● Follow all cleaning procedures and use your initiative to complete regular cleaning tasks Our ideal Wavemaker will have a proactive & ambitious mindset with a desire to ‘muck in’ where needed across the business with an ability to work under pressure and a drive and determination to achieve the best. Our Wavemakers have a strong attention to detail and create a welcoming, friendly & inclusive environment for every visitor and positively contribute to a calm, efficient and supportive working environment Why join The Wave? Our values as a business are the same as those we have as people. And they’re very simple. We know that when people are happy in themselves, connected to a community and caring for their environment they tend to do the right thing, naturally. That’s the basis of how we work. Our ethos encourages a diverse and equitable workplace. We offer up to 75% off surf bookings and sometimes you can surf for free. We are committed to creating a safe, professional and fun environment. We strive for positive impact, better in our performance and better for people and our planet. We are adventurous, we are bold in our learning, adapt to change positively, face challenges together and explore new opportunities. We respect and care for each other and ourselves, supporting each other because people matter. In return youll get: ● Paid breaks ● 30 days of paid holiday (inclusive of bank hols)● No split shifts ● Pension ● Free staff surfs ● Opportunities to earn more through team incentive schemes ● Staff Discounts on retail of up 20%● Up to 75% off your surf bookings ● Up to 40% off your food and beverage items while on shift ● Up to 25% off our accommodation ● The chance to work with a great team who work and surf together ● Free hot and cold drinks on shift Whether you’re here for a season or permanently, The Wave knows that it’s important that you have the opportunity to keep on learning within your role. Your role has two levels & we encourage everyone to keep learning and as a result increase your earning potential. We want everyone to be the best they can be throughout the recruitment process; if you require any additional adjustments, please let us know. Recruiting for diversity is not simply a tick box exercise for The Wave. We are an Equal Opportunities employer, committed to building a diverse and inclusive work place. Even if you don’t meet every single requirement outlined in the job description, we would still like to hear from you. The right attitude is as powerful as experience for many of the roles we recruit for. £11.73 per hour, full time
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'Customer Service Representative (One click apply)', 'vacancies' => null, 'job_type_id' => null, 'description' => null, 'pay_status' => 'Free', 'external_job_description' => 'The Wave, Bristol, are recruiting Front of House Team Members to join us for our busy 2024 season. We have a number of fixed-term and contracts available, for a late April, early May 2024 start. <p></p> The Wave is a slice of the ocean inland, where people of all ages, backgrounds and abilities can experience the joy of surfing and its many physical and mental health benefits!<p></p> Our F&B area can seat 300+ visitors (inside and out) and is a high-volume operation. We feed and water super hungry surfers, our guests staying at The Camp – a 25 safari tent set up introduced in 2021, and spectators who come to hang out in our amazing venue. <p></p> As an Front of House Team Member, you will be part of a successful & growing business that delivers fantastic food, gives an amazing customer experience and is always safe, secure & legal. Working as a team and reporting to the F&B manager, you will achieve this by helping throughout the department. Providing our visitors with an enjoyable and memorable time at The Wave’s clubhouse and providing the support behind the scenes to help bring our products to the customers. <p></p> Our Front of House Team Members: <br>● Provide a welcoming atmosphere for visitors <br>● Use the till system to take food and drink orders <br>● Open & close the department following our Check65 app checklist. Ensuring the dept is ready for a successful and busy day <br>● Have a comprehensive knowledge of our menu, being confident to make credible recommendations to our visitors <br>● Identify and act on opportunities to make recommendations from the menu, in order to increase sales <br>● Comply with legal and company health and safety standards, policies and procedures <br>● Use your position as a platform to inform and engage our visitors about all our experiences and offerings at The Wave. <br>● Help your team by working in the different departments of the café, as and when necessary, from the bar to the back of house <br>● Contribute towards a culture of amazing service through great teamwork and communication between all areas of the F&B function <br>● Follow all cleaning procedures and use your initiative to complete regular cleaning tasks <p></p> Our ideal Wavemaker will have a proactive & ambitious mindset with a desire to ‘muck in’ where needed across the business with an ability to work under pressure and a drive and determination to achieve the best. Our Wavemakers have a strong attention to detail and create a welcoming, friendly & inclusive environment for every visitor and positively contribute to a calm, efficient and supportive working environment <p></p> Why join The Wave?<br> Our values as a business are the same as those we have as people. And they’re very simple. We know that when people are happy in themselves, connected to a community and caring for their environment they tend to do the right thing, naturally. That’s the basis of how we work. <br> Our ethos encourages a diverse and equitable workplace. <br> We offer up to 75% off surf bookings and sometimes you can surf for free. <br> We are committed to creating a safe, professional and fun environment. <br> We strive for positive impact, better in our performance and better for people and our planet. <br> We are adventurous, we are bold in our learning, adapt to change positively, face challenges together and explore new opportunities. <br> We respect and care for each other and ourselves, supporting each other because people matter. <p></p> In return youll get: <br>● Paid breaks <br>● 30 days of paid holiday (inclusive of bank hols)<br>● No split shifts <br>● Pension <br>● Free staff surfs <br>● Opportunities to earn more through team incentive schemes <br>● Staff Discounts on retail of up 20%<br>● Up to 75% off your surf bookings <br>● Up to 40% off your food and beverage items while on shift <br>● Up to 25% off our accommodation <br>● The chance to work with a great team who work and surf together <br>● Free hot and cold drinks on shift <p></p> Whether you’re here for a season or permanently, The Wave knows that it’s important that you have the opportunity to keep on learning within your role. Your role has two levels & we encourage everyone to keep learning and as a result increase your earning potential. <p></p> We want everyone to be the best they can be throughout the recruitment process; if you require any additional adjustments, please let us know. <p></p> Recruiting for diversity is not simply a tick box exercise for The Wave. We are an Equal Opportunities employer, committed to building a diverse and inclusive work place. <p></p> Even if you don’t meet every single requirement outlined in the job description, we would still like to hear from you. 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The course covers all the essential skills and knowledge needed to become specialised in this sector. You will learn real-life knowledge and expertise from the industry experts and practitioners from the Customer Service Management course.<br /> <br /> The Customer Service Management course starts with the basic knowledge of Customer Service Management and gradually shares expertise and knowledge. In this course, you will get a complete idea of Customer Service Management with key concepts, strategies regarding use of it and in-depth knowledge.<br /> <br /> The Customer Service Management course is completely an online course. You can access this course from any part of the world with just a smart device and the internet.<br /> <br /> By the end of this course, you will get complete knowledge and marketable skills. The course also comes with a certificate, which will add extra value to your resume and help you stand out in the job market.<br /> <br /> In short, the Customer Service Management course is the perfect course to fast-track your career. So, why are you waiting? Enrol in this course today!<br /> <br /> <strong>What you will learn</strong> <ul> <li>Be flooded with ideas on how to delight customers</li> <li>Stand out from competitors with unique customer experiences</li> <li>Create customers who are loyal for life and sing your praises to friends and family</li> <li>How to take care of yourself while taking care of others</li> <li>Help your team or employees give great service and be creative with new ideas</li> <li>Acquire and immediately implement strategies that will ensure high-quality customer service</li> <li>Enhance their people skills in a way that will truly differentiate them from the competition</li> <li>Handle any complaints they receive</li> <li>Deal with difficult or angry customers</li> <li>How to really listen to customers, not just hear their problems</li> </ul> <strong>Is this course for you?</strong> <ul> <li>This course is ideal for those who work in or aspire to work in the following professions:</li> <li>Anyone managing a company or team (now or soon) - whether big or small</li> <li>Someone who wants to do Customer Care or management in their future career</li> <li>People looking to grow their sales through customer referrals and repeat business</li> <li>Businesses looking for inspiration on how to delight their customers and stand out from competitors</li> <li>Suitable for product or service related businesses</li> <li>People who need to make strategic decisions about how their customer service levels need to be adjusted</li> <li>Customer service relationship managers</li> <li>People in the front line of customer service</li> <li>Everyone involved in relationship development and client acquisition</li> <li>People starting out in a customer service career will benefit from this course</li> <li>First-time customer service reps should take this course to prepare themselves for their new job</li> </ul> <strong>Why Choose Customer Service course?</strong> <ul> <li>Conducted by industry experts</li> <li>Get Instant E-certificate</li> <li>Fully online, interactive course with Professional voice-over</li> <li>Developed by qualified professionals</li> <li>Self-paced learning and laptop, tablet, smartphone-friendly</li> <li>Tutor Support</li> </ul> ', 'outline' => null, 'who_should_take_this_course' => null, 'career_path' => 'Customer Service Management,Customer Service Manager,customer,Customer Care Representative', 'eligibility' => 'No previous experience of Customer Service Management is required for this course.', 'school' => 'Course Drive', 'keywords' => 'customer,Customer Service Management', 'location' => 'Online', 'duration' => 'Upto 20 Hours', 'timing' => null, 'cost' => null, 'discount' => '90% Off for Laimoon Users!', 'eligibility_criteria' => null, 'job_matching_keywords' => null, 'boosted' => '0', 'lang_code' => 'en', 'status' => 'active', 'auto_translated' => '0', 'objectives' => null, 'photo' => null, 'photo_cta' => null, 'video' => null ), 'Profile' => array() ), (int) 1 => array( 'Course' => array( 'id' => '76531', 'seeder_id' => '14', 'edited_seeder_id' => '14', 'edited_client_id' => '0', 'title' => 'Customer Service - Diploma', 'external_link' => 'http://www.oxfordhomestudy.com/courses/customer-service-courses-online/online-customer-service-training-course', 'objectives' => null, 'photo_cta' => null, 'photo' => null, 'length' => '', 'next_session' => '', 'schedules' => null, 'duration' => '260 Hours', 'base_duration' => '0', 'timing' => '', 'location' => 'Online', 'global_location_id' => '275', 'school' => 'Oxford Home Study College', 'logo' => '', 'certificate_diploma' => 'yes', 'image' => '', 'brochure_url' => null, 'video' => '', 'cost' => '', 'price' => '55', 'price_enquiry' => '0', 'course_status' => 'Paid', 'base_price' => '73', 'nondiscounted_base_price' => '715', 'currency' => 'GBP', 'discount' => '90% off through Laimoon!', 'free_trial_text' => null, 'laimoon_offer' => '1', 'summary' => 'If you wish to implement an effective customer service programme in your organisation or simply want to develop skills for a rewarding career in customer service roles this diploma course is ideal for you. 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Providing efficient customer service is vital for every business. This customer service course teaches essential elements of customer service and explains how these can be implemented for the success of a business. 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We have a number of fixed-term and contracts available, for a late April, early May 2024 start. <p></p> The Wave is a slice of the ocean inland, where people of all ages, backgrounds and abilities can experience the joy of surfing and its many physical and mental health benefits!<p></p> Our F&B area can seat 300+ visitors (inside and out) and is a high-volume operation. We feed and water super hungry surfers, our guests staying at The Camp – a 25 safari tent set up introduced in 2021, and spectators who come to hang out in our amazing venue. <p></p> As an Front of House Team Member, you will be part of a successful & growing business that delivers fantastic food, gives an amazing customer experience and is always safe, secure & legal. Working as a team and reporting to the F&B manager, you will achieve this by helping throughout the department. Providing our visitors with an enjoyable and memorable time at The Wave’s clubhouse and providing the support behind the scenes to help bring our products to the customers. <p></p> Our Front of House Team Members: <br>● Provide a welcoming atmosphere for visitors <br>● Use the till system to take food and drink orders <br>● Open & close the department following our Check65 app checklist. Ensuring the dept is ready for a successful and busy day <br>● Have a comprehensive knowledge of our menu, being confident to make credible recommendations to our visitors <br>● Identify and act on opportunities to make recommendations from the menu, in order to increase sales <br>● Comply with legal and company health and safety standards, policies and procedures <br>● Use your position as a platform to inform and engage our visitors about all our experiences and offerings at The Wave. <br>● Help your team by working in the different departments of the café, as and when necessary, from the bar to the back of house <br>● Contribute towards a culture of amazing service through great teamwork and communication between all areas of the F&B function <br>● Follow all cleaning procedures and use your initiative to complete regular cleaning tasks <p></p> Our ideal Wavemaker will have a proactive & ambitious mindset with a desire to ‘muck in’ where needed across the business with an ability to work under pressure and a drive and determination to achieve the best. Our Wavemakers have a strong attention to detail and create a welcoming, friendly & inclusive environment for every visitor and positively contribute to a calm, efficient and supportive working environment <p></p> Why join The Wave?<br> Our values as a business are the same as those we have as people. And they’re very simple. We know that when people are happy in themselves, connected to a community and caring for their environment they tend to do the right thing, naturally. That’s the basis of how we work. <br> Our ethos encourages a diverse and equitable workplace. <br> We offer up to 75% off surf bookings and sometimes you can surf for free. <br> We are committed to creating a safe, professional and fun environment. <br> We strive for positive impact, better in our performance and better for people and our planet. <br> We are adventurous, we are bold in our learning, adapt to change positively, face challenges together and explore new opportunities. <br> We respect and care for each other and ourselves, supporting each other because people matter. <p></p> In return youll get: <br>● Paid breaks <br>● 30 days of paid holiday (inclusive of bank hols)<br>● No split shifts <br>● Pension <br>● Free staff surfs <br>● Opportunities to earn more through team incentive schemes <br>● Staff Discounts on retail of up 20%<br>● Up to 75% off your surf bookings <br>● Up to 40% off your food and beverage items while on shift <br>● Up to 25% off our accommodation <br>● The chance to work with a great team who work and surf together <br>● Free hot and cold drinks on shift <p></p> Whether you’re here for a season or permanently, The Wave knows that it’s important that you have the opportunity to keep on learning within your role. Your role has two levels & we encourage everyone to keep learning and as a result increase your earning potential. <p></p> We want everyone to be the best they can be throughout the recruitment process; if you require any additional adjustments, please let us know. <p></p> Recruiting for diversity is not simply a tick box exercise for The Wave. We are an Equal Opportunities employer, committed to building a diverse and inclusive work place. <p></p> Even if you don’t meet every single requirement outlined in the job description, we would still like to hear from you. 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Hiring company
The Wave
-
Customer Service Management Course DriveAED 87
AED 881Duration: Upto 20 Hours -
Customer Service - Diploma Oxford Home Study CollegeAED 252
AED 2,626Duration: 260 Hours
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