Home Online Senior Pre-Sales Solutions Engineer

Home Online Senior Pre-Sales Solutions Engineer

Senior Pre-Sales Solutions Engineer

Full time at Atlassian in Online
Posted on April 1, 2024

Job details

Sales | Sydney, Australia | Remote, Remote | Auckland, New Zealand | Full-Time We're able to hire eligible candidates for this role from any location in Australia and New Zealand. If this sparks your interest, apply today and chat with our friendly Recruitment team. Atlassian is looking for a kick-!@$ Solutions Engineer passionate about solving our hardest customer problems and closing our largest enterprise deals. You will partner with both the enterprise sales team and regional channel partners to understand the needs of Atlassian's customers, strategise on how to navigate scenarios, provide compelling demonstrations, and close business. Atlassian is looking for a passionate Pre-Sales Solutions Engineering Consultant committed to solving our most complex customer problems and closing our largest enterprise deals. In the role of ITSM Solutions Consultant, you will help Atlassian disrupt the Service Management market space. Your pre-sales consulting experience plays a crucial role in uncovering customer business needs by assisting them to qualify and adopt Jira Service Management for their service management solution needs. Your discovery-driven consultative approach helps unlock customer challenges and champion new ways of working that guide teams toward adopting improved support practices. This role also demonstrates thought leadership to frame customers' strategic direction, propelling them past their hurdles, unlocking additional value for the enterprise, and focusing on valuable outcomes. Through a partnership with other Atlassian Team members, you will utilize your knowledge and experience in the area of Pre-Sales & IT Service Management to deliver value through prescriptive insights and methodologies. You will help our strongest promoters showcase their success to their peers and serve as the tip of the spear in growing the reach of our technologies for new service management use cases and markets. If you're a top-performing enterprise Solutions Engineer who is customer-obsessed and understands the role service management plays in making a business successful, this may be your dream job. You will: In collaboration with the Atlassian enterprise sales team, you are responsible for leading customer technical sales engagements. From discovering to assessing client requirements and pain points, your expertise plays a crucial role in mapping client business and technical requirements to Atlassian capabilities. Develop, configure and deliver deeply compelling demos and presentations to customers and prospects, clearly communicating the value and differentiation of Atlassian while showing how we unlock latent business value and better ways of working for teams. Contribute to Atlassian's thought leadership, including representing Atlassian at conferences, partner training, and contributing to the Community of knowledge such as white papers, analyst briefings or blog posts. Supporting channel partners through various stages of the pre-sales process by providing technical expertise and thought leadership that helps partners effectively reach new customers with Atlassian solutions. More about you: We’re looking for a dynamic team member who will both teach and learn from all of us on the Solutions Engineering & Product teams. You’ll have experience working with customers in APAC and have a passion for learning the intricate cultural details that make for successful business interaction throughout different cultures. On paper, you have at least 5 years of experience interacting with enterprise customers in a pre-sales, consulting, or delivery capacity, within the Service Management (ITSM, ITOM, ITBM, ESM) & DevOps solution spaces. Most importantly, you are a creative problem solver who can interpret complex problem statements, boil them down into compelling value-centric solutions, and collaborate with prospects, channel partners, and the Atlassian sales team to accelerate the buyers' journey. You also have a passion for adopting new ways of working that champion improved support practices that are guided by modern frameworks (ITIL 4, IT4IT, DevOps, and Agile). You’re equally comfortable in both a business and technical context, interacting with C-level executives or talking shop with strong technical audiences. You love to learn, are open to giving and receiving feedback, tolerate failure, love to win, hate to lose, and are passionate about making clients successful. Really want to win us over? Tell us about your experience using Atlassian tools in the wild. More about our team You’ll be working alongside a globally distributed SE team, speaking withGlobal 2000 companiesevery day, and collaborating closely with our sales teams to provide an Enterprise-grade experience to our customers.We're a gets#$%done global team, built on Atlassian's corevalues. If this mirrors how you want to work, then we are excited to have you join the team and help our company grow and change for the better. More about our benefits Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favorite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company-paid trip after five years and lots more. Don’t see an exact role match? No problem! Join our Talent Community and stay up-to-date on company and careers updates relevant to your career. #J-18808-Ljbffr

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