Practice Development Manager GP - WA
Job details
Join a team that is changing millions of lives. Transforming smiles , changing lives. At Align Technology , we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation. Our diverse and collaborative teams are constantly pushing the boundaries of what’s possible. Ready to join us? About this opportunity The Practice Development Manager (PDM) will be responsible for generating sales through existing customers and developing leads for new customers in their assigned territories. Activities will also include practice educational workshops, iTero equipment sales, trade shows and selling related materials and collateral. The PDM’s customer base will be general dentists. The customer must view the PDM as a business partner and value their support and input in their interaction with their practices. The PDM will actively assist all practices in promoting the Invisalign brand to its patients. In this role, you will…
- Maintain a high level of service to customers in their assigned territories by ensuring efficient, accurate and a timely response to enquiries, correspondence, and orders.
- Manage current customer base and proactively seek to increase new opportunities
- Ensure that all administrative requirements are completed
- Utilize CRM as a strategic planning tool to track customer activity, territory sales, open leads, customer support calls and any other report that will assist in efficiently managing the territory.
- Maintain a high level of product knowledge, clinical understanding and competence in Invisalign products and processes.
- Develop a complete understanding of how Invisalign through product and marketing, are able to significantly increase a practice’s profile, gross turnover and net profit. The customer will need to have total confidence in the PDM to be able to achieve these goals.
- Responsibility to open conversations about iTero intraoral scanners, in-practice benefits and detail to drive conversion. Working alongside iTero team ANZ.
- Attend, participate and effectively interact in meetings, conferences and trade shows to increase the profile of Invisalign and differentiate it from other Dental companies.
- Attend trade shows, clinical and promotional programs, events and training seminars as required.
- Ensure professional representation of Invisalign with customers and internal stakeholders
- Excellent communication skills with the ability to confidently present to health care professionals.
- High level of interpersonal skills and ability to build collaborative relationships with empathy.
- High level of agility in managing and prioritizing tasks, has good organisational, planning and coordination skills
- Ability to work autonomously, plan and manage your territory.
- Strong desire to deliver results and drive growth across the territory.
- Strong persuasive and negotiation skills.
- Sales or marketing experience preferred with a proven track record across health related industry.
- Experience in Orthodontic, Dental or Medical Device industry highly advantageous
- Strong analytical and problem solving capabilities.
- Good computer skills with a minimum knowledge of using Word, Excel, Outlook, SDFC and Power Point.
- Drivers license essential.
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