Job details
Job Description: Senior Stakeholder Manager (Arabic / English) Qatar arsons is looking for an amazingly talented Senior Stakeholder Manager to join our team! In this role you will get to dealing, handling and resolving conflicts, feedbacks, complaints from the public and residents pertaining to the construction projects inconvenience. What You’ll Be Doing
- Initialing dialogue with the public, residents, municipalities, MOI, traffic police, government department and embassies etc. on public relation issues as directed by the client / SRE / Senior PRO on project related.
- Conduct regular visits and ad hoc visits to the affected residents affected by the works and make necessary report, feedback to the client and the affected resident.
- Coordinate and work closely with the construction supervision team to minimize inconvenience to the public.
- Plan and launching of public relation program, this include not limited to the design, print and publish of notices and flyers and other materials to pre inform public of works commencement and completion to the approval of the Engineer and the client Public Relation Department as required.
- Establish of a call center to handle public complaints to the approval of the Engineer.
- Bachelor’s Degree or Diploma in Law, Mass Communication or equivalent from an accredited University or institution to the approval of the Engineer.
- Minimum 18 years demonstrable overall experience in the public relation and communication works with no less than 7 years in works focus on public customer service and managerial capacity in similar works.
- Demonstrated experience in Public Relations works dealing with public complaint in a construction industry would be an advantage.
- Initialing dialogue with the public, residents, municipalities, MOI, traffic police, government department and embassies etc on public relation issues as directed by the client / SRE on project related.
- Must have a good understanding of Qatari culture.
- Must be fluent in English and Arabic both written and spoken with good capability in oral and written communication skills.
- Computer skills are mandatory.
- Resourceful, pleasant and approachable personality.
- Ability to work under stressful condition to handle public complaints.
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Hiring company
Parsons Oman
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