Finance and Operations Director

Panagora Group is a social enterprise dedicated to providing high-quality, high-impact international health, development, and learning consulting. We are a dynamic woman- and employee-owned small business partner focused on market-based and integrated local solutions that strengthen country capacity and independence; and on learning, communications, and technology solutions to accelerate and heighten impact. As a small business, we are able to implement novel and innovative approaches using highly participatory approaches to mobilize community, civil society, and government energy in defining and owning solutions, and to promote inclusive development that benefits all groups. The Technical Support Services (TSS) Activity helps USAID/Southern Africa and Regional Health Office (RHO) to address technical priorities and develop creative, innovative solutions to strategically allocate resources, strengthen connections with partners, and replicate best practices and effective program models. Through the TSS contract, Panagora Group augments capacity by providing technical, operational, and administrative support to USAID's largest health portfolio. TSS deploys advisors in response to USAID requests for priority work with government stakeholders, implementing partners, and/or other entities. TSS supports Health Office staff and teams to integrate creative solutions into routine work. TSS also provides international and local expertise for surge support, as needed, for USAID Program Cycle requirements, planning, development, outreach, communications, and Health Office human resource functions. Position Summary Panagora seeks an experienced Finance and Operations Director for the TSS activity to be based in Pretoria, South Africa. The Finance and Operations Director will lead all finance, human resources, and operational systems and processes in the Panagora South Africa Activity Office under the oversight of the Deputy Chief of Party: Operations. As the Finance and Operations Director , you will play a pivotal role in overseeing and driving all aspects of finance, human resources, and operational systems and processes within the Panagora South Africa Activity Office. Your leadership and expertise will be vital to ensure the seamless functioning and efficiency of these critical departments. You will be responsible for managing financial operations, including budgeting, forecasting, and financial reporting. Additionally, you will lead the human resources team, overseeing recruitment, talent management, performance evaluation, and employee development. Your role will be instrumental in optimizing operational processes, identifying opportunities for improvement, and implementing best practices to enhance overall organizational performance. Primary Responsibilities The Finance and Operations Director will be responsible for the following: Organizes and coordinates operations, human resources, finance and accounting, procurement and purchasing , facilities and office services, in-country travel, workshops , and logistics . Ensures timely completion for all routine financial transactions, reconciliations, and reports following Panagora policies and procedures. Ensures compliance with Panagora and USAID policies and procedures, and South African laws. Oversees compliance with USG rules and regulations, implementation of internal controls, and timely reporting . Provide s h uman r esources management expertise and management including recruitment, performance management , staff development , and capacity building . Develops and maintains innovative and efficient management systems, processes, tools, and techniques to manage operations seamlessly and efficiently. Ensures that the finance and operations team provides responsive, timely support to activity internal and external stakeholders. Lead s recruitment, orientation and training of new operation , HR, Finance, Operations and accounting staff . Oversee s HR, Operations , Procurement and Finance staff, ensuring that functions are performed timely and accurately . Maintains regular communications with the senior management team providing relevant and timely financial information for planning and decision-making purposes. Serves as a liaison between the Support Services team and technical staff, including leadership. Maintains financial, procurements and human resources data. Prepares and contributes to internal and client financial reports . As needed, completes daily tasks including purchase requests, payment vouchers, travel logistics, and other daily functions of the Finance, Operations, HR, and/or Procurement staff. In addition to the responsibilities described above, the employee may be assigned additional responsibilities to support overall TSS objectives. Requirements Bachelor's degree or equivalent in business, accounting/finance, or a related field. A Master's degree is preferred. Minimum ten years of relevant experience in finance and operations role on USAID other U.S. Government agency contracts Demonstrated capacity to support a financial management or general ledger system Demonstrated experience providing human resources expertise and management Demonstrated experience in managing high-functioning operations teams Demonstrated experience managing in-person, virtual, and hybrid teams and working with 'home office in the US or other countries. Demonstrated experience with SARS, VAT refunds, and reconciliation Excellent knowledge of U.S. Government rules and regulations Proficient in using Google Suite, Microsoft Office Suite, including SharePoint, and Costpoint. Panagora Group is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. *Note: Panagora does not offer visa sponsorship.

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