Information Technology Support Engineer
Job details
IT Support Engineer – Birmingham/ Hybrid £25,000 to £32,000 We’re partnered with a growing IT Managed Service provider based in Birmingham that is looking to grow their Support team due to growth and further investment. The successful IT Support Engineer will join a vibrant and talent team of engineers who operate within a collaborate environment. As the IT Support Engineer, you will be resolving issues with a wide range of customers – this will involve being in the office support remotely and help desk support. This is a great opportunity for someone who is looking for an opportunity to get into a major MSP. The successful candidate would have the opportunity to grow and expand their skills within IT, as well as progress through the business. The new hire will need to be familiar with a variety of technology including Office 365, Azure, Active Directory, Intune, PBX, Firewalls, routers, switches etc. Requirements of the IT Support Engineer:
- Proven experience in a Managed service provider (MSP) or Telecommunications.
- Experience in a 1st or 2nd line capacity.
- Experience with tickets and ticketing system
- Base knowledge of Windows 10/11, Windows Server 2012 -2022, Office 365, SCCM (or similar) Active Directory
- Familiar with Virtualisation - VMWare ESXi 7.0 Veeam Backup & Replication / Hyper- V
- An ability to explain technical problems in a simple way to end users at all levels within the business.
- Strong communication and problem-solving skills.
Apply safely
To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.
