Senior Vice President, Chief Diversity Officer

Senior Vice President, Chief Diversity Officer

The Chief Diversity Officer at Visa is a pivotal role for a visionary leader who will accelerate the momentum of our well-established global Inclusion and Diversity (I&D) initiatives. This leader will be instrumental in propelling a global approach to Visa’s I&D vision, strategies, policies and programs. We are looking for an individual who can inspire change, break down barriers, and foster an environment of inclusivity that resonates across our global organization. Key responsibilities include:

• Lead a team of 15+ professionals to build on our global strategy for I&D across the globe, leveraging the regional teams to develop deeper insights into the unique challenges within each region and to operationalize the strategy. Provide leadership to the regional I&D teams to ensure alignment with the global priorities.
• Collaborate closely with the Executive team to further develop Visa's long-term vision for I&D. Serve as an accountable strategic advisor to the CEO and Executive team, ensuring our I&D strategy is consistently integrated into Visa's business practices, goals, and metrics. Foster a culture of accountability throughout the organization, promoting the importance and impact of our I&D initiatives.
• Leverage expertise on current and emerging global social trends to drive initiatives which uphold our purpose both internally and externally. Drive link between Employee Value Proposition, our Purpose and our I&D platforms.
• Enhance Visa’s external reputation as a leader in I&D, expanding our relationships externally across the I&D ecosystem. Responsible for representing Visa’s I&D strategy externally, to prospective hires and to reinforce our commitment to I&D with key external partners. Build on Visa’s strong brand to continue to embed our inclusive culture and diversity focus into external partnerships.
• Design operations and investment processes to improve I&D outcomes in corporate and social-responsibility efforts.
• Lead the strategy for Visa’s highly engaged Employee Resource Groups, partnering with the Executive sponsors and employee leaders of each group to define their goals, objectives, and plans. Engage with these teams to continue to drive their impact globally.
• Lead the planning, prioritization, implementation and operations of Visa’s I&D programs and initiatives ensuring strategic and business relevance, employee engagement and productivity.
• Shape Visa culture by addressing issues of inclusion and diversity head-on to build an organizational culture that works for all stakeholders—employees, managers, senior leaders, executives, the board of directors, etc. Ensure everyone is clear on I&D goals and are working to foster a positive and inclusive work environment.
• Collaborate with key stakeholders in the business to drive progress across all departments in the organization to establish consistent inclusion initiatives, leverage data to identify areas of the organization that lack diversity and create business-specific as well as enterprise-wide inclusion and diversity plans.
• Play a key leadership role in fostering community and innovation through targeted programs and initiatives thereby championing diverse efforts across the full landscape of Visa.
• Address I&D topics within broader committees such as the People Team, established I&D councils, and groups of cross-functional decision makers to drive goals and initiatives.
• Form and leverage executive partnerships including C-suite and complex, global relationships including multi-lateral sponsorships (i.e. World Bank, UN) to expand Visa’s external presence in I&D focused discussion arenas.
• Drive the development of our inclusive culture; knitting together the components of our client focus, marketing, people, social impact, and Visa Foundation priorities needed to ensure the broad cultural impact of the I&D vision.
• Ensure Visa maintains a strong I&D reporting, regulatory and compliance framework on a global basis with clear infrastructure and systems to provide measurement and accountability for short- and long-term goals.

Leadership Expertise

• Highly Ethical. Can be trusted to do only the “right thing” for Visa, employees, clients and shareholders.
• Values and Leadership. Demonstrates alignment to Visa’s Values (Integrity, Customers, People, Collaboration, Innovation and Excellence) and leadership principles (Lead Courageously, Obsess about Customers, Collaborate as OneVisa and Execute with Excellence).
• Strong Intellect. Bright individual, with ability to combine analytical reasoning, creativity and judgment. Quick study, able to manage complex matters, with multiple initiatives going on simultaneously. Able to deal effectively with strategic issues, as well as tactical operational details.
• Results Oriented. Energetic, resourceful, with strong service orientation and positive can-do attitude. Never satisfied with status-quo, continually striving for excellence. Player coach, hands-on working style.
• Change Agent. Comfortable designing for the future while managing day-to-day matters. Able to anticipate risks and propose practical plans to mitigate them.
• Low Ego. Puts needs of the business ahead of themselves. Operates with radical transparency. Works with empathy, understanding, sense of humor and is a great active listener.
• Self-starter. Able to challenge the status-quo sensitively and constructively. Intellectually agile, self-confident, highly articulate and demonstrates conviction and courage.
• Relationship Building / Influencing: Demonstrate collaboration/partnering skills with team, stakeholders, customers. Build strong relationships with trust and mutual respect as the foundation. Leverage strong judgment skills to make decisions. Instinctively know when and how to introduce change, in such a way that it is broadly accepted and institutionalized.

The successful candidate will have led global inclusion and diversity initiatives for a global organization with responsibility for implementing a business strategy that ensures the appropriate environment exists to support and sustain a diverse and inclusive workforce. S/He will have experience designing and delivering upon diversity and inclusion metrics, leading a team of global leaders to design and develop global and region-specific initiatives and holding leaders accountable for delivering on stated goals. This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs. Basic Qualifications:

• 15 years of relevant work experience with a Bachelor's Degree or 12 years of relevant work experience with an Advanced degree (e.g. Masters/MBA/JD/MD) or 10 years relevant work experience with a PhD

Preferred Qualifications:

• 20 years of relevant work experience in people or inclusion and diversity related roles with a Bachelor's Degree or 15 years of relevant work experience with an Advanced degree (e.g. Masters/MBA/JD/MD) or 12 years relevant work experience with a PhD
• 15 years of experience working with senior executives developing strategic initiatives that encourage diversity and inclusion across the organization.
• Strong influencing skills with experience shaping arguments for senior leadership and board members.
• Experience driving and measuring impactful change in a multinational organization.
• Knowledge of global public policy, staying abreast of emerging federal and state laws and legislation as it pertains to diversity and inclusion.

Work Hours: Varies upon the needs of the department. Travel Requirements: This position requires travel5-10% of the time. Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code. U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 350,000.00 to 450,000.00 per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. #J-18808-Ljbffr