Job details
RIXOS brand is expanding its portfolio of new properties in Egypt with several exciting and highly-anticipated properties that will open over the next few months. With that, Learning & Development of our employees remains our top priority. The successful candidate for this role will work closely with the L&D teams in our hotels to enhance employee skills and performance, help achieve consistency in service quality, focus on employee engagement and retention, adaptability to industry trends is essential and to assist the hotel teams in cultivating a learning culture while focus greatly on leadership development. Please note that you must be an Arabic speaker to be considered for this role.
Job Description
As Director of Learning & Development, you will be responsible for the following;- Align the learning culture to Ennismore standards
- Localize learning materials
- Create a tailored / uniform on-boarding & induction experience
- Analyze Learning Needs of all properties
- Ensure compliance to Ennismore People & Culture guidelines
- Drive Talent Management activities (aligned to Ennismore)
- Lead the hotels L&D professionals to drive daily training activities
- Develop and execute a comprehensive learning and development strategy aligned with Ennismore culture & Rixos standards.
- Design, implement, and evaluate training programs for all levels of hotel employees.
- Identify training needs through ongoing assessments, feedback mechanisms, performance evaluations, and guest feedback.
- Collaborate with department to localize content and materials for training programs, ensuring relevance, effectiveness, and alignment with Ennismore standards.
- Oversee the delivery of training sessions, utilizing a variety of methods and technologies to engage learners and maximize learning outcomes.
Qualifications
BA or equivalent in HM, Education, Business Administration, Psychology 5+ years experience in hotel industry, in a luxury environment 3+ years in a cluster L&D Leadership role Proficiency in English, Arabic & Digital tools Ability to live in Sharm El Sheikh and to travel extensively around Egypt Ability to facilitate training for different leadership levels in English & Arabic Ability to negotiate & convince Organizational & planning skills Your KPIs will be related to: EES - RPS, P&C guidelines Compliance, Training hours, Training Budget, Performance Management Strong understanding of hotel operations ÂAdditional Information
Arabic speaker is a must and ability to travel throughout Egypt. This role is based in Sharm el SheikhApply safely
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You will also gain in-depth knowledge of the employment cycle, recruitment and selection processes through instructor-led practical exercises for real-world ;<br /> <br /> This management training program is ideal for human resources experts who already have experience in this field and wish to take their career to the next level. There are no entry requirements for this course, and on completion, learners will be able to apply their practical skills to effectively direct and manage employees within an organisation.<br /> <br /> <strong>Learning Objectives</strong> <ul> <li>Understand the fundamentals required to work in this dynamic sector</li> <li>Determine the value of human resources and their management within organisations</li> <li>Succeed in an HR management or business-related role</li> <li>Recognise the importance of good employee relations</li> <li>Develop an awareness of HR Management disciplines in working practice</li> <li>Examine the general value and benefit of providing the workforce with the highest quality training on a regular basis</li> <li>Plan and implement strategic solutions and drive HR improvements to your workplace immediately</li> <li>Explore expert strategies for measuring the effectiveness of employee training</li> <li>Gain the opportunity to demonstrate your strengths in a number of ways</li> </ul> <strong>Who is this Course for?</strong><br /> <br /> This endorsed HR Management Course is ideal for those who have prior experience and practical knowledge in this field and would like to build on their skills to work their way up to a senior-level role. Those who are new to HR and want to expand their knowledge of fundamental principles and procedures will also find this course beneficial. 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With that, Learning & Development of our employees remains our top priority. The successful candidate for this role will work closely with the L&D teams in our hotels to enhance employee skills and performance, help achieve consistency in service quality, focus on employee engagement and retention, adaptability to industry trends is essential and to assist the hotel teams in cultivating a learning culture while focus greatly on leadership development. </p><p> Please note that you must be an Arabic speaker to be considered for this role. </p> <h3> Job Description </h3><br><br><p> As Director of Learning & Development, you will be responsible for the following; </p><ul><li> Align the learning culture to Ennismore standards </li><li> Localize learning materials </li><li> Create a tailored / uniform on-boarding & induction experience </li><li> Analyze Learning Needs of all properties </li><li> Ensure compliance to Ennismore People & Culture guidelines </li><li> Drive Talent Management activities (aligned to Ennismore)</li><li> Lead the hotels L&D professionals to drive daily training activities </li><li> Develop and execute a comprehensive <b> learning and development strategy </b> aligned with Ennismore culture & Rixos standards. </li><li> Design, implement, and evaluate training programs for all levels of hotel employees. </li><li> Identify training needs through ongoing assessments, feedback mechanisms, performance evaluations, and guest feedback. </li><li> Collaborate with department to localize content and materials for training programs, ensuring relevance, effectiveness, and alignment with Ennismore standards. </li><li> Oversee the delivery of training sessions, utilizing a variety of methods and technologies to engage learners and maximize learning outcomes. </li> </ul> <h3> Qualifications </h3><br><br><p> BA or equivalent in HM, Education, Business Administration, Psychology </p><p>5+ years experience in hotel industry, in a luxury environment </p><p>3+ years in a cluster L&D Leadership role </p><p> Proficiency in English, Arabic & Digital tools </p><p> Ability to live in Sharm El Sheikh and to travel extensively around Egypt </p><p> Ability to facilitate training for different leadership levels in English & Arabic </p><p> Ability to negotiate & convince </p><p> Organizational & planning skills </p><p> Your KPIs will be related to: </p><p> EES - RPS, P&C guidelines Compliance, Training hours, Training Budget, Performance Management </p><p> Strong understanding of hotel operations </p><p> </p><p></p><h3> Additional Information </h3><br><br><p> Arabic speaker is a must and ability to travel throughout Egypt. 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Hiring company
Ennismore
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