Desktop Support Specialist
Full time
at Grant Thornton Ireland
in
Online
Posted on March 30, 2024
Job details
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Desktop Support Specialist
Apply locations Dublin time type Full time posted on Posted 15 Days Ago job requisition id JR6589 Desktop Support Specialist We are Grant Thornton. We go beyond business as usual, so you can too. Grant Thornton Ireland (GT) has nearly 3,000 people in 9 offices across Ireland, The Isle of Man, Gibraltar, and Bermuda, with a presence in over 145 countries around the world, and a global network of over 68,000 people At GT, we work as trusted advisors , bringing local knowledge and national expertise, with a global presence, to help businesses succeed – wherever they are located. We make business more personal by investing in building relationships and empowering our clients to make the right decisions for their organisation now and for the future. Whether that is working with the public sector to build thriving communities, with regulators and financial institutions to build trust, or with a diverse range of businesses to help them achieve their goals, Grant Thornton Ireland work hard to support clients to act on the issues that matter. At GT Ireland we don’t just predict your future, we build it. A Career at GT Looking for a more fulfilling role in professional services? One where fresh thinking, collaboration and diversity are valued? At Grant Thornton we do things differently. What does this mean for you? A career in a more inclusive working environment, a more collaborative work culture, a more supported, flexible working role, more possibilities to grow and more opportunities to help shape the future for your clients. We respect and value your experience. And we want you to bring your authentic self to work and be at your best. It is how it should be. Grow with us At Grant Thornton, we care about our people and work hard to make you feel valued. If you are looking to deepen and develop your skills, knowledge, and experience throughout your career, then that is what you will get, and more. Job Description This is an excellent opportunity for a motivated individual to further their career and gain experience working in a fast moving team. We are seeking to expand our IT Service Desk and are looking to recruit a Desktop Support Specialist within our Dublin office. If you are looking to get exposure in a large organization, have a valued opinion and work within a supportive team then this role is for you. The role:- Providing 1st / 2nd level Service Desk support both onsite / remotely
- Monitor Service Desk Queue
- Installation, Configuration and Support of PCs, running Windows 10
- Troubleshooting both hardware /software/ network connectivity issues on PCs/Printers
- Management of Assets
- Determine proper escalation path for non-resolved issues.
- Participate in and contribute to a dynamic IT team
- Minimum of 2 years’ experience in desk side support in a corporate IT environment
- Degree / Technical certification in IT or related field
- Strong knowledge of Windows 10 / MS Office / MS Teams
- Laptop hardware configuration and troubleshooting
- Mobile Devices / Mobile OS
- AD & TCP/IP Network knowledge
- The ability to work on your own initiative and be a self-starter
- Proven planning and organisational skills
- Exceptional problem solving and troubleshooting skills
- The willingness and ability to work co-operatively with others as part of a team
- Frequent travel to regional offices to provide desk side support
- Good interpersonal and communication skill
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locations Dublin time type Full time posted on Posted 2 Days Ago Grant Thornton Ireland (GT) has nearly 3,000 people in 9 offices across Ireland, The Isle of Man, Gibraltar, and Bermuda. With a presence in over 145 countries around the world, and a global network of over 68,000 people , we bring you the local knowledge, national expertise and global presence to help you and your business succeed – wherever you’re located. We deliver solutions to all business challenges. Clients choose us because the breadth of financial and business services they need is available, delivered innovatively and always to the highest standards. At Grant Thornton we are committed to long term relationships. Grant Thornton Ireland operate from offices in Dublin, Belfast, Cork, Galway, Kildare, Limerick, Isle of Man, Gibraltar and Bermuda. #J-18808-LjbffrApply safely
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