QUALITY ASSURANCE MANAGER

The job posting is outdated and position may be filled

• Establish quality metrics and SLA baseline
• Establish and maintain project quality assurance and control plans
• Establish and maintain a system for technical baseline quality management
• Integrate SLA Management and report for all tasks and activities
• Audit against the QA program and develop and implement a plan for Continuous Process Improvement
• Conduct formal and informal reviews and audits throughout the contract.
• Support managers in the development of program review materials
• Review CDRLs and product deliverables for compliance and quality
• Manage Product Quality Deficiency Reports
• Monitor Customer Complaints
• Maintain the Analysis and Corrective Action System database
• Participate in program reviews and document and monitor corrective action
• Translate and report program metrics to corporate quality management systems

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