Job details
Uber Eats is on a mission to become the leading food delivery platform in Germany which is a massive market where millions of customers and partners are underserved with only one major player, and it represents a multi-billion dollar greenfield opportunity for us to capture. We will get there through a relentless focus on building the best restaurant selection, superior user experience and efficient eater acquisition! About the Role The Sales Operations Associate contributes to the growth and continued success of our commercial operations in Germany, by analyzing performance across a wide variety of territories and driving actionable insights for the leadership team. Based in Berlin, you will partner closely with local stakeholders to understand market needs and solve for these through scaling projects/processes from other markets, or implementing solutions locally. We are looking for a sales/revenue operations professional that has previous experience in sales campaign execution & analysis, reporting and analytics and sales tooling. The ideal candidate is data-driven, practical, and comfortable dealing with a broad range of projects / issues and aligning core business priorities. Teamwork is essential - you will be working closely with multiple local, regional and global teams! What You'll Do
- Own CRM (Salesforce) data compliance and completeness across sales teams in Germany
- Own campaign planning and execution for specific teams and segments
- Own and execute core sales processes such as territory definition, lead allocation, reporting and forecasting
- Carry out ad-hoc sales operations tasks such as bulk data uploads and CRM admin
- Partner with in-market sales teams, provide powerful insights, build collateral for business reviews and represent the market in global forums
- Optimise sales tooling, raise issues and deliver sales process and tool training to our sales teams.
- Act as the voice of market to inform SOPs processes & market priorities
- At least 4 years of proven experience ideally in sales or sales operations in a multifaceted, fast-growing B2B sales environment, and solid working knowledge of Salesforce
- Analytics: We use data to advise our decisions; you'll quickly identify what data is required to tackle a problem and how to analyse it to get to the answer. You'll have experience dealing with sophisticated data sets, deriving insights and checking against what you see in the real-world. You will have proficiency with data analysis and drawing out key insights using SQL, MS Excel / Gsheets.
- Reporting: practical experience with visualisations, report and dashboard building, Tools: MS Excel / GSheets, Tableau, Salesforce dashboards and Dashbuilder.
- Sales process execution: ability to execute ad-hoc requests such as bulk data uploads and other activities to support sales teams and key projects.
- Language: German and English mandatory
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Likewise, business owners and anyone considering entrepreneurship opportunities could benefit enormously from enhanced operations management acumen.<br /> Upon completion, learners will have covered a variety of topics and teachings that form the core of successful operations management, including:<br /> The functions and objectives of operations management<br /> The role of the OM in inventory and supply chain management<br /> An introduction to quality control<br /> Essential project management and risk management<br /> Stock control and procurement operations<br /> Product manufacturing and shipping<br /> Contingency management and succession planning<br /> Course Outline<br /> This Level 7 Operations Management Diploma has been designed to cover a broad variety of subjects of relevance to the field of OM. Each of the 20 course units concludes with an online assessment, which your assigned tutor will return with constructive feedback. 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Talent Management<br /> This Unit covers the following key topics:<br /> An Introduction to Talent and Performance Management<br /> Creating a Talent Management Plan<br /> Talent Development within an Organization<br /> Role of Communication in Talent Management<br /> Unit 6 Procurement Operations<br /> This unit covers the following key topics:<br /> Purchasing and Procurement<br /> Importance of Procurement<br /> Aims of Procurement<br /> Organisation of Procurement<br /> Monitoring Supplier Performance<br /> Unit 7 Manufacturing & Delivery Operations<br /> This unit covers the following key topics:<br /> Introduction To Manufacturing & Delivery Operations<br /> Production Scheduling<br /> Facility Management<br /> Unit 8 - Succession Planning<br /> This unit covers the following key topics:<br /> Understanding the value of Succession Planning<br /> Elements of a Succession Plan<br /> Unit 9 Project Management<br /> This unit covers the following key topics:<br /> What is Project Management?<br /> Project Life Cylce<br /> Unit 10 - Quality Management<br /> This unit covers the following key topics:<br /> Introduction To Quality Management<br /> Implementing Quality Project Management<br /> Determining the Quality Policy<br /> Using a Benefit/Cost Analysis<br /> Unit 11 - Creative Thinking and Innovation<br /> This Unit covers the following key topics:<br /> Understanding Creativity and Innovation<br /> Creativity and Innovation in Business<br /> Individual and Group Techniques for Creativity<br /> Unit 12 - Communication Skills<br /> This Unit covers the following key topics:<br /> Active Listening<br /> Responding to Feelings<br /> Reading Cues<br /> Demonstration Cues<br /> Unit 13 - Negotiation Techniques<br /> This Unit covers the following key topics:<br /> Handling Objections<br /> Closing the Sale<br /> The Changing Customer<br /> What the Customer Wants<br /> Unit 14 - Change Management<br /> This Unit covers the following key topics:<br /> About Change<br /> Key Factors in Successful Change<br /> Unit 15 - Administrative Skills<br /> This module covers the following topics:<br /> Importance of Business Environment<br /> Types of Business Environment<br /> Unit 16 - Conflict Management<br /> This Unit covers the following key topics:<br /> What Is Conflict<br /> Unit 17 - Stress Management<br /> This module covers the following key topics:<br /> Understanding Stress<br /> Unit 18- Business Ethics for the Office<br /> This Unit covers the following key topics:<br /> Introduction to Business Ethics<br /> Unit 19 - Business Etiquette<br /> This Unit covers the following key topics:<br /> Introduction to Business Etiquette<br /> Unit 20- Risk Management<br /> This unit covers the following key topics:<br /> Introduction To Risk Management<br /> Planning for Risk Management<br /> Creating the Risk Management Plan', 'outline' => '', 'who_should_take_this_course' => '', 'career_path' => 'Operations Manager,M,Operations Analyst,Operations Officer,Inventory Manager', 'eligibility' => 'Operations Management<br /> There is no particular entry requirement.<br /> Option 1<br /> Business Analysis Diploma QLS Level 5 endorsed by Quality Licence Scheme<br /> Certificate Fee: £120 + postal charges<br /> Option 2<br /> Business Analysis Diploma issued by BOLC<br /> PDF Certificate - FREE<br /> Hard copy - £25 + postal charges<br /> Option 3<br /> CPD Accredited Certificate<br /> (PDF format)=£30<br /> (Hard copy)=£95 + postal charges<br /> *Postage Charges: National £9, International £15', 'school' => 'Oxford Home Study College', 'keywords' => 'Management,Operations Management,Operations', 'location' => 'Online', 'duration' => '400 Hours', 'timing' => '', 'cost' => null, 'discount' => '93% Off for Laimoon Users!', 'eligibility_criteria' => '', 'job_matching_keywords' => 'Operations Management', 'boosted' => '0', 'lang_code' => 'en', 'status' => 'active', 'auto_translated' => '0', 'objectives' => null, 'photo' => null, 'photo_cta' => null, 'video' => null ), 'Profile' => array() ) ) $job = array( 'Job' => array( 'id' => '41915971', 'contact_id' => '3773199', 'recruiter_id' => '74726', 'job_function_id' => null, 'title' => 'Sales Operations Associate, Central Europe - Berlin, Germany.', 'vacancies' => null, 'job_type_id' => null, 'description' => null, 'pay_status' => 'Free', 'external_job_description' => 'Uber Eats is on a mission to become the leading food delivery platform in Germany which is a massive market where millions of customers and partners are underserved with only one major player, and it represents a multi-billion dollar greenfield opportunity for us to capture. We will get there through a relentless focus on building the best restaurant selection, superior user experience and efficient eater acquisition! <p></p><b> About the Role </b> <p></p> The Sales Operations Associate contributes to the growth and continued success of our commercial operations in Germany, by analyzing performance across a wide variety of territories and driving actionable insights for the leadership team. Based in Berlin, you will partner closely with local stakeholders to understand market needs and solve for these through scaling projects/processes from other markets, or implementing solutions locally. <p></p> We are looking for a sales/revenue operations professional that has previous experience in sales campaign execution & analysis, reporting and analytics and sales tooling. The ideal candidate is data-driven, practical, and comfortable dealing with a broad range of projects / issues and aligning core business priorities. 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Hiring company
Uber
-
Leadership & Management Course CentralAED 83
AED 771Duration: Upto 14 Hours -
Operations Management Oxford Home Study CollegeAED 323
AED 5,142Duration: 400 Hours
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