Unit Head - Branchless Banking Operations
Full time
at JS Bank Ltd
in
Pakistan
Posted on March 28, 2024
Job details
Job Description:
- Develop strategies and policies for efficient branchless banking/wallet operations.
- Oversee the implementation and maintenance of electronic banking services.
- Manage a team responsible for customer onboarding, transaction processing, corporate payrolls and customer support for branchless banking/wallet operations.
- Monitor compliance with regulatory guidelines and industry best practices.
- Collaborate with cross-functional teams to enhance customer experience and drive digital transformation.
- Conduct periodic audits and risk assessments to ensure the security and integrity of branchless banking/wallet systems.
- Provide leadership and guidance to the team, fostering a culture of continuous improvement.
- Stay updated with industry trends, emerging technologies, and regulatory changes relevant to branchless banking/wallet operations.
- Performing UAT's for new projects in Branchless Banking and ensure proper testing before providing sign-offs.
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