Job details
About the Role
We are looking for someone to join our Public Policy Team in the Sub Saharan Africa Region (SSA) based in Johannesburg. You will report directly to our Head of Policy for the Middle East, Africa & Pakistan (MEA). Our public policy team is responsible for working with policymakers, regulators and third parties to make the positive case for Uber as a platform. That's about building lasting relationships in the cities where we operate with politicians and their staff, so they understand the benefits of Uber's services. Policy at Uber is business critical and has a real impact in our markets. It is for people who are keen to have skin in the game on business decisions and are passionate about being an advocate for change to unlock the full potential of our technology.What You'll Do
- Support Uber’s government affairs and policy work primarily in South Africa and also look after the rest of the SSA countries (Kenya, Uganda, Tanzania, Nigeria, Ghana and Cote d’Ivoire) where Uber operates
- Establish Uber’s brand and profile with policy makers—including governments, third parties and academics
- Work to ensure that the regulatory framework in every country supports technology platforms like Uber
- Own relationships with other teams throughout the company, including Operations, Communications, Legal, Tax, etc., offering strategic advice to business partners in those functions
- Build lasting links with key partners, lead campaigns to change regulatory scenarios, and define strategies to react to new circumstances
Basic Qualifications
- Ideally you would have at least 10 years experience working with institutions and government officials, and understanding and handling policy issues, but we will consider less experience if you meet our other requirements
- Experience developing the regulatory infrastructure for highly regulated industries and be comfortable coping with sophisticated legal and political topics
- Excellent written and spoken communication skills in English with a proven track record to engage policy concepts with diverse partners is essential
- Private sector experience, especially in a multinational context, is a plus
Preferred Qualifications
- A self starter: Uber is a company of entrepreneurs, and we want to work with people who enjoy building things from the bottom up. Projects change fast in our world so you’ll need to be highly adaptable as well as calm under pressure.
- A great advocate: We’re looking to create new regulatory frameworks that encourage innovation and alternatives to individual car ownership. You’ll need the intellectual curiosity to grasp complex policy issues as well as the ability to articulate clearly and simply how apps like Uber can help improve and facilitate transportation for everyone—both orally and in writing.
- A strong campaigner: Smartphone apps are innovative, and the interests being disrupted are deeply entrenched. So you’ll need to put together proactive campaigns involving passengers, drivers and third parties that demonstrate there’s a better alternative to today’s outdated status quo. That means having a bias for action in everything you do—and a willingness to engage in debates, that can often become heated.
- A great teammate: Success at Uber depends on the ability to organize different teams (internally and externally) around shared goals. It’s why we’re looking for well-organized people who enjoy working with others to get stuff done — and who can deal with the ambiguity that sometimes comes from working cross-functionally.
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'pay_status' => 'Free', 'external_job_description' => '<p><h3><b> About the Role </b></h3><p> We are looking for someone to join our Public Policy Team in the Sub Saharan Africa Region (SSA) based in Johannesburg. 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Projects change fast in our world so you’ll need to be highly adaptable as well as calm under pressure. </li><li> A great advocate: We’re looking to create new regulatory frameworks that encourage innovation and alternatives to individual car ownership. You’ll need the intellectual curiosity to grasp complex policy issues as well as the ability to articulate clearly and simply how apps like Uber can help improve and facilitate transportation for everyone—both orally and in writing. </li><li> A strong campaigner: Smartphone apps are innovative, and the interests being disrupted are deeply entrenched. So you’ll need to put together proactive campaigns involving passengers, drivers and third parties that demonstrate there’s a better alternative to today’s outdated status quo. 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For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role. </p><p>*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. 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The Customer Relationship Manager Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass.<br /> <br /> This <strong>Customer Relationship Manager Diploma</strong> course provides complete 360-degree training on Customer Relationship Manager Diploma. You’ll get not one, not two, not three, but twenty-five Customer Relationship Manager Diploma courses included in this course. Plus Studyhub’s signature Forever Access is given as always, meaning these Customer Relationship Manager Diploma courses are yours for as long as you want them once you enrol in this course<br /> <br /> <strong>This Customer Relationship Manager Diploma Bundle consists the following career oriented courses:</strong> <ul> <li>Course 01: Customer Relationship Management</li> <li>Course 02: Understanding Excellence in Customer Relationship Management</li> <li>Course 03: Customer Service Manager Training and Front Desk Certification</li> <li>Course 04: Complete Customer Service and Communication Skills</li> <li>Course 05: Retail Customer Service & Effective Customer Targeting</li> <li>Course 06: Customer Service Fraud Officer</li> <li>Course 07: Know Your Customer (KYC)</li> <li>Course 08: Diploma in Customer Service & Handling Complaints</li> <li>Course 09: Phone-Based Customer Service</li> <li>Course 10: Service Helpdesk & Technical Support Course</li> <li>Course 11: Call Centre Training: Excelling in Customer Service and Communication</li> <li>Course 12: Complaints Handling for Customer Care: Best Practices</li> <li>Course 13: Customer Service & Environment</li> <li>Course 14: Receptionist Diploma</li> <li>Course 15: Effective Communication Skills Diploma</li> <li>Course 16: Help Desk Training</li> <li>Course 17: Customer Service Management: Recovering Difficult Customers</li> <li>Course 18: Professional Certificate in Front Office</li> <li>Course 19: Hotel Concierge Certification</li> <li>Course 20: Ecommerce Management, Branding & Marketing</li> <li>Course 21: Professional Crisis Management Certificate</li> <li>Course 22: Marketing Strategies for Business</li> <li>Course 23: Conflict Resolution</li> <li>Course 24: Consumer Rights Certificate</li> <li>Course 25: Decision Making and Critical Thinking Online Course</li> </ul> <strong>Description</strong><br /> <br /> The <strong>Customer Relationship Manager Diploma</strong> course has been prepared by focusing largely on Customer Relationship Manager Diploma career readiness. 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Here’s what you get:</strong> <ul> <li>Step by step Customer Relationship Manager Diploma lessons</li> <li>One to one assistance from Customer Relationship Manager Diploma professionals if you need it</li> <li>Innovative exams to test your knowledge after the Customer Relationship Manager Diploma Course</li> <li>24/7 customer support should you encounter any hiccups</li> <li>Top-class learning portal</li> <li>Unlimited lifetime access to all twenty-five Customer Relationship Manager Diploma courses</li> <li>Digital Certificate, Transcript and student ID are all included in the price</li> <li>PDF certificate immediately after passing</li> <li>Original copies of your Customer Relationship Manager Diploma certificate and transcript on the next working day</li> <li>Easily learn the Customer Relationship Manager Diploma skills and knowledge you want from the comfort of your home</li> </ul> <strong>Certification</strong><br /> <br /> For the First Course <ul> <li>CPD Accredited e-Certificate - Free</li> <li>CPD Accredited Hardcopy Certificate - Free</li> <li>Enrolment Letter - Free</li> <li>Student ID Card - Free</li> </ul> For other courses, <ul> <li>CPD Accredited e-Certificate - 25 AED (Per Course)</li> <li>CPD Accredited Hardcopy Certificate - 39 AED (Per Course)</li> </ul> ', 'outline' => null, 'who_should_take_this_course' => null, 'career_path' => 'Customer Service Representative,Sales Development Representative,Account Manager,Client Relationship Manager,Business Development Representative,Loyalty Specialist,Customer Success Manager,Inside Sales Representative,Telesales Representative,Marketing Representative', 'eligibility' => 'To participate in this Customer Relationship Manager Diploma course, all you need is — <ul> <li>A smart device</li> <li>A secure internet connection</li> <li>And a keen interest in Customer Relationship Manager Diploma</li> </ul> ', 'school' => 'StudyHub', 'keywords' => 'Customer Service,customer relationship manager,crm systems,crm management,crm customer relationship management', 'location' => 'Online', 'duration' => 'Upto 125 Hours', 'timing' => null, 'cost' => null, 'discount' => '050% Off for Laimoon Users!', 'eligibility_criteria' => null, 'job_matching_keywords' => null, 'boosted' => '0', 'lang_code' => 'en', 'status' => 'active', 'auto_translated' => '0', 'objectives' => null, 'photo' => null, 'photo_cta' => null, 'video' => null ), 'Profile' => array() ) ) $job = array( 'Job' => array( 'id' => '41909401', 'contact_id' => '3773199', 'recruiter_id' => '74726', 'job_function_id' => null, 'title' => 'Head of Public Policy, Sub Saharan Africa', 'vacancies' => null, 'job_type_id' => null, 'description' => null, 'pay_status' => 'Free', 'external_job_description' => '<p><h3><b> About the Role </b></h3><p> We are looking for someone to join our Public Policy Team in the Sub Saharan Africa Region (SSA) based in Johannesburg. 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It is for people who are keen to have skin in the game on business decisions and are passionate about being an advocate for change to unlock the full potential of our technology. </p><h3><b> What You'll Do </b></h3><ul><li> Support Uber’s government affairs and policy work primarily in South Africa and also look after the rest of the SSA countries (Kenya, Uganda, Tanzania, Nigeria, Ghana and Cote d’Ivoire) where Uber operates </li><li> Establish Uber’s brand and profile with policy makers—including governments, third parties and academics </li><li> Work to ensure that the regulatory framework in every country supports technology platforms like Uber </li><li> Own relationships with other teams throughout the company, including Operations, Communications, Legal, Tax, etc., offering strategic advice to business partners in those functions </li><li> Build lasting links with key partners, lead campaigns to change regulatory scenarios, and define strategies to react to new circumstances </li></ul><h3><b> Basic Qualifications </b></h3><ul><li> Ideally you would have at least 10 years experience working with institutions and government officials, and understanding and handling policy issues, but we will consider less experience if you meet our other requirements </li><li> Experience developing the regulatory infrastructure for highly regulated industries and be comfortable coping with sophisticated legal and political topics </li><li> Excellent written and spoken communication skills in English with a proven track record to engage policy concepts with diverse partners is essential </li><li> Private sector experience, especially in a multinational context, is a plus </li></ul><h3><b> Preferred Qualifications </b></h3><ul><li> A self starter: Uber is a company of entrepreneurs, and we want to work with people who enjoy building things from the bottom up. Projects change fast in our world so you’ll need to be highly adaptable as well as calm under pressure. </li><li> A great advocate: We’re looking to create new regulatory frameworks that encourage innovation and alternatives to individual car ownership. You’ll need the intellectual curiosity to grasp complex policy issues as well as the ability to articulate clearly and simply how apps like Uber can help improve and facilitate transportation for everyone—both orally and in writing. </li><li> A strong campaigner: Smartphone apps are innovative, and the interests being disrupted are deeply entrenched. So you’ll need to put together proactive campaigns involving passengers, drivers and third parties that demonstrate there’s a better alternative to today’s outdated status quo. That means having a bias for action in everything you do—and a willingness to engage in debates, that can often become heated. </li><li> A great teammate: Success at Uber depends on the ability to organize different teams (internally and externally) around shared goals. It’s why we’re looking for well-organized people who enjoy working with others to get stuff done — and who can deal with the ambiguity that sometimes comes from working cross-functionally. </li></ul><p> We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together. </p><p> Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. 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Uber
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