IT Service Technician

Summary IT Service Technician Bahrain Chenega Worldwide Support (CWS) is a premier provider of Architecture and Engineering support services to federal customers around the world. Founded in 2016 to support federal operations OCONUS, CWS holds true to its mission that no matter the location, we are there to get the job done. Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level! The IT Service Technician will support the Xerox and Navy in performing equipment modifications. Responsibilities

• Install Xerox and 3rd party equipment onboard Navy vessels
• Diagnose and repair all scoped equipment
• Perform remote service support for the Navy
• Deliver technical repair training to Navy personnel via classroom setting
• Supply and Parts ordering, tracking, delivery, and overall management
• Anticipates customer needs and identifies appropriate alternatives
• Provide a support role during the rollout of the technical solutions and equipment installations
• Provide service activity, repairs, retrofits, and maintenance activities on Xerox equipment
• Actively communicate with colleagues to share technical information
• Manage relationships with the client to optimize customer satisfaction
• Recommend product replacements as necessary
• Able to develop and implement processes and procedures for the Internal Navy team, then provide training and documentation
• Composes a comprehensive test plan and procedures to test Xerox equipment to meet Navy/DoD requirements
• Other duties as assigned

Qualifications

• High School diploma, Associate degree in IT similar field preferred
• Prior Navy or Military experience
• Experience with troubleshooting application & network related issues with equipment
• CompTIA A+; Comp TIA Network+ preferred
• Passport required
• Ability to obtain a Secret clearance

Knowledge, Skills and Abilities:

• Strong interpersonal and communication skills
• Ability to work a flexible schedule.
• Ability to successfully interact with Military Officers
• Ability to multitask and prioritize many initiatives simultaneously
• Excellent communication skills both written and verbal
• Quick learner – not shying away from understanding technology
• Team player who is comfortable taking direction and collaborating with team
• Ability to manage/work in a cross-functional team/environment
• Good interpersonal skills, comfortable meeting new people, characterized by professional, self-confident, and friendly demeanor
• Ability to grasp technical information about Xerox products
• Evidence of experience working within virtual teams
• Attention to detail with strong organizational skills
• Proven ability to communicate and influence at all levels of the business
• Responsive and able to prioritize
• Experience in a field-based service role
• Skills in the use of diagnostic tools, such as multi-meter’s
• Good communication and reporting skills
• Customer-focused mentality
• Self-starter, the successful candidate will be well organized, operating with minimal supervision

How you’ll grow At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers. Benefits At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits. Learn more about what working at Chenega MIOS can mean for you. Chenega MIOS’s culture Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives. Corporate citizenship Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Chenega’s impact on the world. Chenega MIOS News- Tips from your Talent Acquisition Team We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links: Chenega MIOS web site - Glassdoor - LinkedIn - Facebook - #Chenega Worldwide Support #J-18808-Ljbffr