Customer Success Manager - Applied AI Products & Services
Job details
We're the edge for private equity and corporate M&A, helping them successfully invest in the best ideas, people and products that will transform our world. Do you have an entrepreneurial spirit? Do you want to work with the latest AI? Do you get excited about launching new and innovative products? Do you relish helping customers solve transformational problems in their organisation? If yes, read on. We seek an experienced person to join our Customer Success team to help our clients maximise the value of their investment in our proprietary AI-powered web app, Prism. Role: Customer Success (manager grade) Reporting to: Director of Prism Salary: c.£65,000 dependent on experience and level of seniority Term: Permanent Full-time Location: London based office, with opportunity for hybrid work. About Palladium Group: Palladium Group is an innovative and fast-growing product and consulting company specialising in Private Equity (PE). As part of the larger Next 15 Group, it provides the perfect combination of a young and dynamic fast-growth business coupled with the stability of a listed parent company. There are opportunities for people at all levels to make an impact and shape what we do. We value entrepreneurship, adaptability, intelligence, creative problem solving. Our work is focused on partnering with PE and PE-owned businesses in the UK, Europe and US to increase enterprise value. We offer Transaction Advisory and Value Creation services, supported by our proprietary AI-powered platform, Prism. Our work is lauded by industry experts for its quality and scale, most recently being recognised with the Gold award for "Best response to the covid crisis" and "Overall Winner" at the International Digital Experience Awards 2021. As Customer Success at Palladium your responsibilities will include:
Requirements
Benefits
Equal Opportunities Palladium is committed to promoting equal opportunities in employment. The success of Palladium depends upon our ability to recognise and leverage the capabilities of each of our employees. With this in mind, Palladium is committed to providing equality and fairness for all recruitment applicants and employees and not to discriminate against anyone because of their gender (including sex, marital status and gender reassignment), race (including ethnic origin, colour, nationality and national origin), disability, sexual orientation, religion, belief or age. In addition, Palladium will not discriminate against anyone who is associated with another individual who is protected under equality legislation. We oppose all forms of unlawful and unfair discrimination All employees are treated fairly and with respect. Selection for employment, promotion, training or any other benefits is done on the basis of aptitude and ability. Palladium is also committed to preventing discrimination of any type against its employees by third parties such as suppliers, clients and the general public. The responsibility for upholding this commitment is shared by, and is intended to benefit, every employee.
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