Quality & Tools Manager

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About this opportunity Responsible for monitoring and ensuring high-quality standards in rollout, inspecting processes and outputs. Analyze data, communicate with ASPs, and maintain records. To ensure Pre-PAT & PAT activities are carried out in accordance with Ericsson Quality standards, make MOPs within project specifications

What you will do Managing Regional KPI: (Operation Excellence & ASP Management)

• OE KPI: SSA, Site On Air Adherence, FTR Pre-PAT, FTR Customer Acceptance, RSC Usage, EHS remote Pre–Work checks, EHS Performance

ASP Management KPIs

Actions applicable on all ASPs involved in rollout :

• OTD, Quality Index, ASP Self Dependency, EHS Company Compliance, Pre-PAT FTR ASP, EHS Performance KPIs %

Project:

• Forecast, Customer Acceptance Accumulated, EHS Pre-work Checks Conducted, Pre-PAT FTR Project, FTR Customer Acceptance

Tools:

Introducing new tools and giving training to project and ASP teams, managing applicable tools and following up on regular basis with ASP & project team and providing monthly reports to region

HO3 (Pre-PAT) & QA Activities

• To manage daily field activities requested by project team, JVs with Mobily, onsite Pre-PAT activities
• Daily follow up on QA activities being done with RSC
• Maintaining different QA KPIs like FTR, QI
• Issuance of RSC NN for Monthly activities
• Pre-PAT checklist creation to share with ASPs and RSC

Managing Acceptance Documentation Process

• Close follow up on daily acceptance activities by MS
• Release of documents from MS and submission to DCC
• Following with team on services and in house doc preparation and getting it stamped from MS to submit to DCC
• Regular EriSite updates till HO5 acceptance milestone

What will you bring:

• Associate or bachelor’s degree in (electrical / communication/ computer) / engineering
• Knows how to communicate well in English & Arabic.
• Min years of experience: 10 years on network implementation and remote support with Ericsson TRM Equipment
• Delivering results & meeting Project expectations
• You will plan, coordinate, lead and supervise.
• Following processes, procedures, and instructions
• Deciding and initiating action.
• knowledgeable in the work area of responsibility
• Dependent on work area typical experience from working as a coordinator between different teams and customer.
• You should have experience in customer relations and good technical skills.
• Awareness of all EHS statutory requirements

Would you like to take a tour to “Life at Ericsson MEA”, visit short video: Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. Encouraging a diverse an inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more. Primary country and city: Pakistan (PK) || Lahore Job details: Implementation Management #J-18808-Ljbffr