Center Manager - STEAMulation Boutique - Zayed (German Speaker)

Job Description

The Center Manager is accountable for the effective and successful operation of the STEAMulation Hub Center according to our agreed-upon quality standards and for maintaining our reputation for excellence.  S/He is responsible for the management, follow-up, and supervision of the senior team in the Center, including their planning & daily implementation, to: 

• deliver top-quality educational & enrichment programs as per our curriculums, programs & policies; 
• ensure complete compliance with the company’s financial & operational policies & procedures; 
• uphold highest customer satisfaction, acquisition and retention; and
• maintain optimum enrollment in the preschool and the edutainment activities & programs.

S/He must be dedicated to positively representing our company and its brands to the community while inspiring and guiding our team to provide outstanding customer service and demonstrate expected behaviors.  S/He is responsible for staying abreast of the academic curriculum, edutainment programs, and company’s policies & regulations.  S/He, in coordination with the Finance & IT Department, is to prepare and submit the center’s budget to the corporate office for approval, and once approved, she is to monitor & regulate the center’s financial performance and s/he is solely answerable for the achievement of the financial targets of the Center. 

Job Requirements

• Bachelor’s degree with a minimum of 5 to 7 years of extensive supervisory experience in a related field.
• Masters degree is a plus.
• Proficiency with business principles applied to customer services, sales,  marketing,  budgeting & financial management, and team building & development.
• Excellent working knowledge of the computer and its applications, particularly word processing, spreadsheet, and database programs. 
• Proficiency in both written & spoken English & Arabic.  French is a definite plus.
• In-depth knowledge and understanding of childcare regulations and best practices.