Account Representative

Posted 22 days ago and deadline of application is on 1 Dec Recruiter was hiring a day ago

Job Description

• Enter new customer information into system.
• Updates job knowledge by:
  • Studying new product descriptions.
  • Participating in educational opportunities.
• Maintain and improve quality results by:
  • Adhering to standards and guidelines.
  • Recommending improved procedures.
• Meet personal/team qualitative and quantitative targets.
• Updates job knowledge by:
  • Participating in educational opportunities.
  • Maintaining personal networks.
• Follow communication “scripts” when handling different topics.
• Provide answers to clients by:
  • Identifying problems.
  • Researching answers.
  • Guiding client through corrective steps.
• Update job knowledge by participating in educational opportunities.
• Complete records of telephonic interactions, orders, and accounts.

Minimum Qualifications

• Customer service experience in any industry is a plus but not required.
• Previous technical background is also a plus.
  • Fresh graduates are also welcome to apply.
• Average to advanced written and spoken English.
• Average to advanced knowledge in web navigation.
• Amenable to shifting schedules including NIGHT SHIFTS .
  • Day shift is also available.

Perks and Benefits

• Special Leave Benefits for Women
• Medical / Health Insurance
• Free Lunch or Snacks
• Performance Bonus
• Paid Bereavement/Family Leave
• Recruitment / Signing Bonus
• Life Insurance
• Child Care Benefits
• Maternity & Paternity Leave
• Medical, Prescription, Dental, or Vision Plans

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About Aces Call Center Jobs Inc.

ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible. GlobePrepaid Load Card)FaceBookMessengerm.me/acesjobs Join Us?DISCOVER UNLIMITED JOB POSSIBILITIESCONVENIENCE One Stop Shop - One Day HiringGet Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.Since 2011, over 10,000+ jobseekers found their job through ACES!CHOICES Comprehensive Active JobsChoose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.________________________________________Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:• Makati City• Ortigas Center• Mandaluyong City• Pasig City• Masinag, Antipolo• Taguig City - Fort Bonifacio• Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA• South Luzon Area - Sucat, Alabang, Laguna• Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro• Other AreasStart as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:• Inbound and Outbound Customer Service Reps (CSR)• Hotel Reservations and Sales or Online Hotel Booking Agents• Technical Support Representatives (TSR) for various industries• IT Helpdesk Officers• Insurance Account Services• Financial Services - Banking, Fraud, Mortgage, FinTech• Collections Account - Collection Officers, Medical collection• Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos• Billing Account Services• Travel Booking / Airline Ticketing Account• Pioneer Account / Local accounts• DAYSHIFT - CSR / TSR• BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies Posted 25 days ago • Apply before 26 Oct Recruiter was hiring 2 days ago Posted 20 days ago • Apply before 1 Nov Recruiter was hiring 2 days ago Posted 20 days ago • Apply before 31 Oct Recruiter was hiring 2 days ago Posted 2 months ago • Apply before 23 Dec Recruiter was hiring 2 days ago Posted a day ago • Apply before 22 Dec Recruiter was hiring 7 hours ago #J-18808-Ljbffr