Home United Kingdom People Team Administrator Stoke-On-Trent

Home United Kingdom People Team Administrator Stoke-On-Trent

People Team Administrator Stoke-On-Trent

Full time at Dee Set in United Kingdom
Posted on February 28, 2024

Job details

Our Purpose We love what we do You'll love it too. Tech is good, but people are better... We are passionate about tech, but we are even more passionate about people. Our approach to our colleagues and customers has all the ingredients for success, which is probably why we operate the largest field sales team in the UK. Purpose of your role: The People Team Administrator's role is to provide an excellent administration service in a timely manner for all colleagues. You will play a key part in ensuring we create the Company we want to work for by role modelling our behaviours in everything you do. Responsibilities of the role:   People:

  • Support with HR related enquiries from external and internal customers.
  • Managing the administrative tasks related to all absence, contract changes, system updates including liaising with internal and external customers.
  • Complete reference requests for current and previous colleagues as required.
  • Assisting the People Management Team with other ad-hoc duties and projects when required.
  • Supporting with document archive and data storage.
  • Supporting L&D team with administration processes.
  • To ensure where required any people related issues are escalated to the relevant business partner at the earliest opportunity.
Systems
  • Managing the documentation and electronic HR files for all current and previous colleagues keeping all documents up to date and filed correctly.
  • Checking and administering contract changes.
  • Carry our routine checks to identify anomalies/sense check for data accuracy.
  • Produce/administer routine and bespoke reporting requirements for People Team colleagues and operations teams to assist management decisions.
  • Adhering to all iTrent policies and procedures.
Customer Service:
  • Deliver and maintain a fast, friendly, and efficient service to stakeholders.
  • Develop and maintain the image and perception of the Dee Set brand & ensure it is known both internally and externally for its exceptional service.
  • Ensure that the People Team is renowned for its fast, friendly, and efficient service to our customers.
  • Ensure all queries are dealt with in a fast, positive, and professional manner.
  • Always role model exceptional customer service, engaging in communication with operational teams to build strong relationships.
  • Deal sensitively and appropriately with confidential information.
  • Produce and provide data reports on request.
  • Office working required to meet the needs of the business.
Personal:
  • Be highly organised through planning workload and managing your time in an effective way.
  • Share best practice and drive consistency in People Team administration.
  • Support in the development of new ideas
  • Support in the development of new policies, procedures, and technology
  • The ability to work on your own initiative and adaptable to change and work priorities.
Delivering results:
  • Ensure the business needs are met and work as part of team to ensure all tasks are completed.
  • Be innovative and creative with people administration solutions to drive results based on the data available to you.
Skills/Experience Required:
  • Experience in Microsoft office packages.
  • Understanding of HR principles/processes.
  • Excellent communication skills and interpersonal skills.
What's on offer:
  • Salary: From £22,000per annum
  • Working Days: Monday - Friday
  • Location: Stoke on Trent Head Office/Hybrid working
  • Exclusive discounts with a variety of retailers through our Colleague Hub 
  • Closing date for this role is 06.03.2024

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