Home United Kingdom Account Manager - Co-Pack Stoke-on-Trent
Home United Kingdom Account Manager - Co-Pack Stoke-on-Trent
Account Manager - Co-Pack Stoke-on-Trent
Full time
at Dee Set
in
United Kingdom
Posted on February 28, 2024
Job details
Purpose of the role:
- Represent Dee Set as the UK's leading provider of end-to-end retail solutions.
- Establish and maintain relationships with new and existing customers.
- Ensure profitable growth of existing business and develop new business opportunities.
- Ensure that our customer's needs and expectations are always met.
- Manage a portfolio of accounts with numerous retailers/brands.
- Always provide excellent levels of customer service.
- Broker the successful transition of new business into well executed ongoing work.
- Provide recommendations for continuous process improvement in response to changing customer requirements.
- Develop new opportunities into compelling commercial business propositions to customers.
- Monitor and deliver financial KPI's including sales and profitability targets.
- Identify areas of opportunity to provide added value services, whether existing or new, tailored to retailer solutions.
- Develop compelling business propositions and present to customers in a persuasive and collaborative manner.
- Confirm briefs with customers and liaise with them regularly to identify current and likely future requirements.
- Submit quotations and follow through to secure customer orders.
- Ensure all customer briefs are fully invoiced and tracked from booking to invoicing, using established processes.
- Using Aged Debt information, ensure overdue invoices are communicated to our customers for prompt payment.
- Maintain all customer data bases and ensure all information is up to date and readily available to all operational colleagues.
- Cooperate with all internal support functions to ensure all work is completed as required to meet or exceed customer requirements.
- Identify and communicate opportunities for operational improvement and support implementation as required.
- Cooperate with and support other Account Management colleagues as required, including providing holiday and sickness cover.
- Collaborate with your line manager to identify and develop new and existing business opportunities.
- Work alongside your line manager to set action plans and personal development plans.
- Encourage and receive feedback to strive for continuous improvement.
- Provide regular reports on status of all accounts, including performance overview, upcoming workloads/projects, actions and support requirements, other opportunities.
- Adhere to all Quality Systems, procedures, and methods in line with the Dee Set Logistics Ltd operating standards.
- Carry out any other duties which are reasonably asked of you.
- An excellent communicator with demonstrable negotiating and influencing skills.
- A good listener, that is highly customer focused, with a consultative and collaborative account management style.
- An ability to build trust and rapport and to develop strong, lasting customer relationships.
- A can-do attitude, with the drive and tenacity to complete tasks on time and to a high standard.
- An ability to understand and identify customer needs and develop practical, compelling solutions.
- A financially aware individual that can work to budgets to deliver agreed performance targets.
- Preferred background working with or in major retailers or an account management/ operational background.
- Good written, Excel, oral and communication skills, capable of operating at a senior level within retailers and suppliers.
- Salary: Up to £30,000
- Location: This role is based at our Stoke on Trent Distribution Centre - Co-Pack department
- Exclusive discounts with a variety of retailers through our Colleague Hub
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Turn your buyers into hyper buyers who support your business all the way. Create your list of new and potential customers and draw them to your business with the hope of turning them into repeat customers and retaining them as part of your customer base.<br /> <br /> The Strategic Sales Boosting course will demonstrate the unique ways you can communicate with your customers, build relationships in the long-term, and add hundreds of new customers to the fold. Master the best sales techniques and strategies that will effectively get you more sales than you can ever imagine. There are many key steps to great selling. Know your audience well, deliver a powerful message, use the method of persuasion, ask the right questions, recognise their points of need, draft your offer and turn it into something they cannot refuse.<br /> <br /> The Strategic Sales Boosting course will equip you with the relevant skills and knowledge on what it takes to connect to existing and potential customers and promote your business. It is designed to effectively convert your audience to paying clients. It is a comprehensive training that offers the best advice on how to not just find new customers but manage them. There is an ever-increasing need for qualified individuals who are high-performing and get the best results, and there has never been a better time than right now to land your dream job! This is an IAP certified course that will demonstrate to leading employers you are continually developing yourself and will make you a desirable candidate in a business environment.<br /> <br /> <strong>Why You Should Consider Taking this Course at Study365?</strong><br /> <br /> Study365 is a leading online provider for several accrediting bodies and provides learners the opportunity to take this exclusive IAP course. At Study365, we give our fullest attention to our learners’ needs and ensure they have the necessary information required to proceed with the training.<br /> Learners who register will be given excellent learning support, discounts for future purchases, and be eligible for a TOTUM Discount card and Student ID card with amazing offers and access to retail stores, the library, cinemas, gym memberships, and their favourite restaurants.<br /> <br /> <strong>Learning Outcomes</strong> <ul> <li>Learn how to make more money from your existing customers</li> <li>Learn how to communicate effectively to new and potential customers</li> <li>Create an offer that is irresistible</li> <li>Understand the process of sales</li> <li>Find unique ways to communicate your value to your customers</li> </ul> <strong>Course Curriculum</strong> <ol> <li>1000 Percent More Sales Intro</li> <li>100 Clicks A Day Formula</li> <li>The Value Ladder For 10x The Profits</li> <li>Squeeze Page Secrets</li> <li>Your Value Ladder Buildout</li> <li>Front End Focus</li> <li>Why Buy Triggers</li> <li>My Squeeze Page Example</li> <li>How To Build Your Optin Pages</li> <li>Squeeze Page Examples & Building With Clickfunnels</li> <li>Expert Positioning</li> <li>Voice Inflection For 2x Sales</li> <li>Why Email Everyday</li> <li>The Attractive Character Overview</li> <li>Attractive Character II</li> <li>Soap Opera Sequence</li> <li>Type Overview</li> <li>Front-End Overview</li> <li>Seinfeld Email Sequence</li> <li>Bait Overview</li> <li>Wwwh Script</li> <li>The Bridge Hack</li> <li>The Bridge Page</li> <li>Oto Script</li> <li>Star Story Solution Script</li> <li>Squeezing Extra Money From Emails</li> </ol> <strong>Method of Assessment</strong><br /> <br /> This is a knowledge-based course, and thus, will contain no method of assessment.<br /> <br /> <strong>Certification</strong><br /> <br /> Upon the successful completion of the course, learners will be awarded an accredited Certificate of Completion for Strategic Sales Boosting - Level 3 by IAP.<br /> <br /> <strong>Awarding Body</strong><br /> <br /> The International Awards for Professionals iAP is an awarding body established in 1999 that aims to promote a high educational standard. 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Turn your buyers into hyper buyers who support your business all the way. Create your list of new and potential customers and draw them to your business with the hope of turning them into repeat customers and retaining them as part of your customer base.<br /> <br /> The Strategic Sales Boosting course will demonstrate the unique ways you can communicate with your customers, build relationships in the long-term, and add hundreds of new customers to the fold. Master the best sales techniques and strategies that will effectively get you more sales than you can ever imagine. There are many key steps to great selling. Know your audience well, deliver a powerful message, use the method of persuasion, ask the right questions, recognise their points of need, draft your offer and turn it into something they cannot refuse.<br /> <br /> The Strategic Sales Boosting course will equip you with the relevant skills and knowledge on what it takes to connect to existing and potential customers and promote your business. It is designed to effectively convert your audience to paying clients. It is a comprehensive training that offers the best advice on how to not just find new customers but manage them. There is an ever-increasing need for qualified individuals who are high-performing and get the best results, and there has never been a better time than right now to land your dream job! This is an IAP certified course that will demonstrate to leading employers you are continually developing yourself and will make you a desirable candidate in a business environment.<br /> <br /> <strong>Why You Should Consider Taking this Course at Study365?</strong><br /> <br /> Study365 is a leading online provider for several accrediting bodies and provides learners the opportunity to take this exclusive IAP course. At Study365, we give our fullest attention to our learners’ needs and ensure they have the necessary information required to proceed with the training.<br /> Learners who register will be given excellent learning support, discounts for future purchases, and be eligible for a TOTUM Discount card and Student ID card with amazing offers and access to retail stores, the library, cinemas, gym memberships, and their favourite restaurants.<br /> <br /> <strong>Learning Outcomes</strong> <ul> <li>Learn how to make more money from your existing customers</li> <li>Learn how to communicate effectively to new and potential customers</li> <li>Create an offer that is irresistible</li> <li>Understand the process of sales</li> <li>Find unique ways to communicate your value to your customers</li> </ul> <strong>Course Curriculum</strong> <ol> <li>1000 Percent More Sales Intro</li> <li>100 Clicks A Day Formula</li> <li>The Value Ladder For 10x The Profits</li> <li>Squeeze Page Secrets</li> <li>Your Value Ladder Buildout</li> <li>Front End Focus</li> <li>Why Buy Triggers</li> <li>My Squeeze Page Example</li> <li>How To Build Your Optin Pages</li> <li>Squeeze Page Examples & Building With Clickfunnels</li> <li>Expert Positioning</li> <li>Voice Inflection For 2x Sales</li> <li>Why Email Everyday</li> <li>The Attractive Character Overview</li> <li>Attractive Character II</li> <li>Soap Opera Sequence</li> <li>Type Overview</li> <li>Front-End Overview</li> <li>Seinfeld Email Sequence</li> <li>Bait Overview</li> <li>Wwwh Script</li> <li>The Bridge Hack</li> <li>The Bridge Page</li> <li>Oto Script</li> <li>Star Story Solution Script</li> <li>Squeezing Extra Money From Emails</li> </ol> <strong>Method of Assessment</strong><br /> <br /> This is a knowledge-based course, and thus, will contain no method of assessment.<br /> <br /> <strong>Certification</strong><br /> <br /> Upon the successful completion of the course, learners will be awarded an accredited Certificate of Completion for Strategic Sales Boosting - Level 3 by IAP.<br /> <br /> <strong>Awarding Body</strong><br /> <br /> The International Awards for Professionals iAP is an awarding body established in 1999 that aims to promote a high educational standard. They hope to create online education that is trustworthy and credible. They are focused on raising the standards of online education and ensuring it is accessible to all. The iAP provides accreditation for a range of educational establishments and monitors and continually develops the educational standards of such institutions. Their globally recognised certifications give learners the opportunity to acquire the skills and knowledge needed to gain employment in the chosen fields.<br /> <br /> <strong>About the Tutor</strong><br /> <br /> Zach Miller is a sales professional with a touch of genius to him. He is a certified Sales Funnel Consultant and Builder. He knows the art of doubling sales and multiplying seven-figure businesses. He knows all about sales funnels. While the core focus of his teaching is sales funnels, he also has profound expertise in running an online business. Zach specialises in email marketing, SEO, video marketing, and all things business and entrepreneurial. Taking a course with Zach Miller will open the door to his exciting secret of running a successful sales funnel.<br /> <br /> <strong>Who is this course for?</strong> <ul> <li>Business Owners</li> <li>Online Marketers</li> <li>Entrepreneurs</li> </ul> ', 'outline' => '', 'who_should_take_this_course' => '', 'career_path' => 'Entrepreneur,Business Owner,Online Marketing Manager', 'eligibility' => '<ul> <li>Learners should be over the age of 16, and have a basic understanding of English, ICT and numeracy.</li> <li>A sound educational background is recommended</li> </ul> ', 'school' => 'Study 365', 'keywords' => 'Business,Digital Marketing,Sales,Marketing,Strategic Sales Boosting - Level 3', 'location' => 'Online', 'duration' => '5 Hours', 'timing' => '', 'cost' => null, 'discount' => '90% Off for Laimoon Users!', 'eligibility_criteria' => '', 'job_matching_keywords' => 'Strategic Sales Boosting - Level 3 ', 'boosted' => '0', 'lang_code' => 'en', 'status' => 'active', 'auto_translated' => '0', 'objectives' => null, 'photo' => null, 'photo_cta' => null, 'video' => null ), 'Profile' => array() ), (int) 1 => array( 'Course' => array( 'id' => '128310', 'seeder_id' => '43', 'edited_seeder_id' => '43', 'edited_client_id' => '0', 'title' => 'Negotiation Skills ', 'external_link' => 'https://lead-academy.org/course/negotiation-skills-advanced/', 'objectives' => null, 'photo_cta' => null, 'photo' => null, 'length' => '', 'next_session' => '', 'schedules' => null, 'duration' => 'Upto 1 Hour', 'base_duration' => '0', 'timing' => 'Flexible', 'location' => 'Online', 'global_location_id' => '275', 'school' => 'Lead Academy', 'logo' => '', 'certificate_diploma' => 'yes', 'image' => '', 'brochure_url' => null, 'video' => '', 'cost' => '', 'price' => '20', 'price_enquiry' => '0', 'course_status' => 'Paid', 'base_price' => '12', 'nondiscounted_base_price' => '400', 'currency' => 'GBP', 'discount' => '97% off through Laimoon!', 'free_trial_text' => null, 'laimoon_offer' => '1', 'summary' => '<strong>Overview</strong><br /> <br /> Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this Negotiation Skills – Advanced course will set you up with a solid foundation to become a confident negotiator and develop more advanced skills.<br /> <br /> This comprehensive Negotiation Skills – The advanced course is the perfect way to kickstart your career in the field of negotiation. 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This accredited course will give you a competitive advantage in your career, making you stand out from all other applicants and employees.<br /> <br /> As one of the leading course providers and most renowned e-learning specialists online, we’re dedicated to giving you the best educational experience possible. This course is crafted by industry experts, to enable you to learn quickly and efficiently, and at your own pace and convenience.<br /> <br /> <strong>How Will I Benefit?</strong> <ul> <li>Boost your career in negotiation</li> <li>Deepen your knowledge and skills in your chosen field just in hours not years!</li> <li>Study a course that has been designed by industry professionals.</li> <li>Save money and time by studying your convenient time</li> <li>Have access to a tutor whenever you are in need</li> </ul> So, what are you thinking about! Start getting the benefits by enrolling today!<br /> <br /> <strong>Why Choose Lead Academy:</strong> <ul> <li>Lifetime Access</li> <li>High-quality e-learning study materials </li> <li>The UK and globally recognized qualification</li> <li>Self-paced, no fixed schedules</li> <li>24/7 customer support through email</li> <li>Available to students anywhere in the world</li> <li>No hidden fee</li> <li>Study in a user-friendly, advanced online learning platform</li> </ul> <strong>Who is this course for?</strong><br /> <br /> This comprehensive Negotiation Skills – The advanced course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of negotiation.<br /> <br /> <strong>Certification</strong><br /> <br /> On successful completion of the Negotiation Skills – Advanced course, you will be eligible to obtain a verifiable certificate as proof of your new qualification. 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Co-Pack Stoke-on-Trent', 'vacancies' => null, 'job_type_id' => null, 'description' => null, 'pay_status' => 'Free', 'external_job_description' => '<p><b> Purpose of the role: </b><ul><li> Represent Dee Set as the UK's leading provider of end-to-end retail solutions. </li><li> Establish and maintain relationships with new and existing customers. </li><li> Ensure profitable growth of existing business and develop new business opportunities. </li><li> Ensure that our customer's needs and expectations are always met. </li></ul><p><strong> Responsibilities - Key areas: </strong></p><ul><li> Manage a portfolio of accounts with numerous retailers/brands. </li><li> Always provide excellent levels of customer service. </li><li> Broker the successful transition of new business into well executed ongoing work. </li><li> Provide recommendations for continuous process improvement in response to changing customer requirements. </li><li> Develop new opportunities into compelling commercial business propositions to customers. </li><li> Monitor and deliver financial KPI's including sales and profitability targets. </li></ul><p><strong> Responsibilities of the role: </strong></p><ul><li> Identify areas of opportunity to provide added value services, whether existing or new, tailored to retailer solutions. </li><li> Develop compelling business propositions and present to customers in a persuasive and collaborative manner. </li><li> Confirm briefs with customers and liaise with them regularly to identify current and likely future requirements. </li><li> Submit quotations and follow through to secure customer orders. </li><li> Ensure all customer briefs are fully invoiced and tracked from booking to invoicing, using established processes. </li><li> Using Aged Debt information, ensure overdue invoices are communicated to our customers for prompt payment. </li><li> Maintain all customer data bases and ensure all information is up to date and readily available to all operational colleagues. </li><li> Cooperate with all internal support functions to ensure all work is completed as required to meet or exceed customer requirements. </li><li> Identify and communicate opportunities for operational improvement and support implementation as required. </li><li> Cooperate with and support other Account Management colleagues as required, including providing holiday and sickness cover. </li><li> Collaborate with your line manager to identify and develop new and existing business opportunities. </li><li> Work alongside your line manager to set action plans and personal development plans. </li><li> Encourage and receive feedback to strive for continuous improvement. </li><li> Provide regular reports on status of all accounts, including performance overview, upcoming workloads/projects, actions and support requirements, other opportunities. </li><li> Adhere to all Quality Systems, procedures, and methods in line with the Dee Set Logistics Ltd operating standards. </li><li> Carry out any other duties which are reasonably asked of you. </li></ul><p><strong> Skills/Experience required: </strong></p><ul><li> An excellent communicator with demonstrable negotiating and influencing skills. </li><li> A good listener, that is highly customer focused, with a consultative and collaborative account management style. </li><li> An ability to build trust and rapport and to develop strong, lasting customer relationships. </li><li> A can-do attitude, with the drive and tenacity to complete tasks on time and to a high standard. </li><li> An ability to understand and identify customer needs and develop practical, compelling solutions. </li><li> A financially aware individual that can work to budgets to deliver agreed performance targets. </li><li> Preferred background working with or in major retailers or an account management/ operational background. </li><li> Good written, Excel, oral and communication skills, capable of operating at a senior level within retailers and suppliers. </li></ul><p><strong> What's on offer: </strong></p><ul><li> Salary: Up to £30,000</li><li> Location: This role is based at our Stoke on Trent Distribution Centre - 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Hiring company
Dee Set
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