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Home UAE Guest Relations Executive

Guest Relations Executive

Full time at Hilton Dubai in UAE
Posted on January 21, 2024

Job details

  • Greeting guests upon arrival and making them feel welcomed.
  • Administering check-ins and check-outs.
  • Providing front desk services to guests.
  • Assigning rooms and taking care of administrative duties.
  • Delivering mail and messages.
  • Coordinating with bell service and staff management.
  • Being a source of information to guests on various matters such as transport and restaurant advice.
  • Processing meal and beverage requests.
  • Accommodating general and unique requests.
  • Diffusing conflict or tense situations with guests.
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