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Home UAE Customer Service Manager

Customer Service Manager

Full time at a Laimoon Verified Company in UAE
Posted on January 15, 2024

Job details

For UAE Nationals. Organization: One of the Leading Insurance Companies in UAE. Responsibilities

  • Provide leadership and coaching to assure that all employees succeed in meeting individual performance goals as well as career growth
  • Establish performance benchmarks and hold team to those goals
  • Resolve customer conflicts and handle escalation procedures
Qualifications
  • Bachelor's degree or equivalent experience
  • 3+ years' of customer service
  • Excellent written and verbal communication skills
  • Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
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