Gerente de projetos

The ideal candidate will be responsible for planning, coordinating, and implementing projects within the decided-upon budget, timeline, and scope. They will also effectively monitor and present project updates to relevant stakeholders, clients, or project team members.

• English: Mandatory

• Lead implementation and liaise with the client and internal teams for project execution.

• Evaluate daily the new work (requests), assist with assignments Monitoring daily Network Engineers' activities.

• Coordinate along customers change windows for mitigating business impacts.

• Ease the communications to customers and vendors, flag prioritized work, stay on the top of issues and have them properly addressed.

• Weekly reporting of all project status

• Coordinate HW and service requests involving external vendors, as well as monitoring those requests' progresses.

• Gain knowledge about customizations of every single customer site

• Lead the network live implementations, in regards to any escalation or issue that may happen.

• Follow all the customer's processes and assist team members to avoid team's non-compliance escalations

• Technical understanding (DATA/VOICE/WLAN/Cloud/Security) technologies

• WAN knowledge (MPLS, Internet, Carrier transport layers);
• Router - Cisco (BGP, EIGRP, OSPF, QOS, MPLS, WAN)
• Switch – Cisco/Arista (STP, HSRP, SVI, EtherChannel, Stackwise, VSS, Nexus)
• WLAN – Cisco
• Cisco Meraki
• Load Balancer - F5
• SD-WAN experience a plus

• Experience in working as part of a global support (follow the sun) model
• Experience in leading global teams in a matrix environment;
• Well rounded IT knowledge;