Home Saudi Arabia Guest Relations-Supervisor(Red Sea-NEOM-Sindalah Island)
Home Saudi Arabia Guest Relations-Supervisor(Red Sea-NEOM-Sindalah Island)
Guest Relations-Supervisor(Red Sea-NEOM-Sindalah Island)
Job details
Job Number 23180534 Job Category Rooms & Guest Services Operations Location The Syanne A Luxury Collection Resort Sindalah, Sindalah Island, NEOM, Red Sea, Saudi Arabia, Saudi Arabia VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft. Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. #J-18808-Ljbffr
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'job_type_id' => null, 'description' => null, 'pay_status' => 'Free', 'external_job_description' => '<p><b> Job Number </b> 23180534<br><b> Job Category </b> Rooms & Guest Services Operations <br><b> Location </b> The Syanne A Luxury Collection Resort Sindalah, Sindalah Island, NEOM, Red Sea, Saudi Arabia, Saudi Arabia VIEW ON MAP <br><b> Schedule </b> Full-Time <br><b> Located Remotely?</b> N <br><b> Relocation?</b> N <br><b> Position Type </b> Non-Management <br><p> <p><b> POSITION SUMMARY </b> </p> <p> Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft. </p> <p> Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. </p> <p><i> Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. </i></p><p></p> The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <p> <br> From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. <b> Be </b> where you can do your best work, <b> begin </b>your purpose, <b> belong </b>to an amazing global team, and <b> become </b>the best version of you. </p>#J-18808-Ljbffr', 'course_qualifications' => null, 'global_location_id' => '187', 'gender' => '0', 'baseSalary' => null, 'salary_duration' => 'Monthly', 'job_type' => '', 'salaryFrom' => null, 'salaryTo' => null, 'currency_id' => null, 'hide_salary' => '0', 'benefits' => null, 'salary_type_id' => null, 'travel_type_id' => null, 'travel_id' => null, 'education_id' => null, 'education_background' => null, 'language_id' => null, 'position_level_id' => null, 'position_type' => null, 'number_of_staffs_mange' => null, 'experiance' => null, 'sales_experience' => null, 'sales_focus' => null, 'sales_cycle_id' => null, 'reporting_to' => null, 'otherAssignments' => null, 'otherConsiderations' => null, 'ideal_candidate' => null, 'company_info' => null, 'company_id' => '255655', 'company_name' => 'Marriott International, Inc.', 'external_apply_url' => 'https://sa.jooble.org/external/2796336549479184612?cpc=d0FU&utm_source=affiliate&utm_medium=laimoon_organic_sa&extra_ars_request_id=bcc08d8474624f294591f4ded7603399', 'external_short_url' => '', 'apply_url' => null, 'contributed' => '0', 'created' => null, 'published' => '2024-01-09 07:19:12', 'closed_time' => null, 'updated' => null, 'hideCompany' => null, 'hide_contact_info' => '0', 'application_count' => '0', 'closed' => '0', 'draft' => '0', 'rejected' => '0', 'deleted' => '0', 'moderated' => '1', 'boosted' => '0', 'rejectnote' => null, 'job_extended' => '0', 'purchased' => '0', 'seeder_id' => '8', 'source_id' => 'jooble', 'course_keywords' => null, 'shortlist_magic_applied' => '0', 'shortlist_magic_keywords' => null, 'living_in' => '0', 'age_limit' => null, 'is_managerial' => '0', 'application_email' => null, 'quality_score' => null, 'reopened' => '0', 'quality_type' => 'White', 'promoted' => '0' ), 'Recruiter' => array( 'first_name' => 'Jooble Jobs', 'last_name' => null, 'recruiter_type' => 'company' ), 'GlobalLocation' => array( 'id' => '187', 'display_name' => 'Saudi Arabia', 'name_ar' => 'المملكة العربية السعودية', 'country_id' => '183', 'Country' => array( 'name' => 'Saudi Arabia', 'id' => '183', 'slug' => 'saudi-arabia', 'code' => 'SA' ) ), 'Company' => array( 'id' => '255655', 'name' => 'Marriott International, Inc.', 'website' => 'http://www.marriott.com/careers', 'verified' => '0', 'photo' => 'Marriott_International__Inc__e54b92d0-f607-11e9-aa3c-eb2f834c6bd4.jpeg', 'details' => null, 'display_details' => '' ), 'Industry' => array(), 'Tag' => array() ) $jobsList = array() $courses = array() $promotedCourses = array() $referer = '/' $urlKeyword = 'Guest ' $profile = array( 'locations' => array( (int) 2 => 'UAE' ), 'searchKey' => '', 'guest' => (int) 1, 'jobCount' => '12299', 'contributedJobCount' => '24', 'courseCount' => null ) $askLogin = true $jobLinkTitle = 'Guest ' $renderSchema = 'yes' $title_for_layout = 'Guest Relations-Supervisor(Red Sea-NEOM-Sindalah Island) jobs in Marriott International, Inc. in Saudi Arabia.' $page_description = 'Apply to Guest Relations-Supervisor(Red Sea-NEOM-Sindalah Island) jobs in Marriott International, Inc. in Saudi Arabia.Find similar vacancies, jobs and salary information in Saudi Arabia.' $locationForTitle = 'Saudi Arabia' $currentJobCity = array( 'id' => '187', 'display_name' => 'Saudi Arabia', 'name_ar' => 'المملكة العربية السعودية', 'country_id' => '183', 'Country' => array( 'name' => 'Saudi Arabia', 'id' => '183', 'slug' => 'saudi-arabia', 'code' => 'SA' ) ) $jobCompanyPage = array( 'CompanyPage' => array( 'id' => '33112', 'title' => 'Marriott International, Inc.', 'slug' => 'marriott-international,-inc-38', 'description' => 'Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. 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Hiring company
Marriott International, Inc.
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https://sa.jooble.org/external/2796336549479184612?cpc=d0FU&utm_source=affiliate&utm_medium=laimoon_organic_sa&extra_ars_request_id=bcc08d8474624f294591f4ded7603399