Social Media Strategist x1

Cooperative Computing (C|C) is a digital enablement organization enabling organizations to effectively operate in the automated economy. The future of business is in maximizing relationships through the effective use of technology. With our clients, we discover strategically, engineer a digital strategy and enable these strategies through the implementation of best-in-class applications to achieve clients 10x growth. Our performance culture is built through our team members, working together to help our clients succeed. We inspire growth with our team members in delivering fanatical and passionate client experiences, knowing effective technology is built with and for people. Our Values:

• Be Fanatical and Passionate about Delivering Superior Client Experiences - It’s who we are! Our customers are the center of every idea, process, and decision we create in building sustainable relationships. We over-communicate, over-deliver & outperform ourselves every time.
• Growth is Contagious - I grow, You grow, We all grow!
• Be Innovative - Looking at tomorrow today. We live outside our comfort zone; we ask difficult questions of ourselves; we take risks, and we are fearless to experiment and lead the way forward.
• Show Empathy & Be Honest - Every single word spoken, or action performed for our Customers, Team Members, Partners & Stakeholders will be filled with kindness, candor and honesty.
• High Performance - It’s not for everyone - Our culture is our team members. We make the lives of our fellow team members better by first recognizing “I” am a team member first. We measure our progress constantly to be a better version of ourselves with every new day.

Life at CC: Life at CC is a fusion of ambition, recognition, and lifestyle, where your career takes flight. We champion a high-performance culture with top-tier compensation and flexible working models. With us, enjoy robust benefits, milestone celebrations, and unparalleled learning opportunities. We foster a vibrant community through dynamic team activities. Join CC - embark on a journey where every day is rewarding and growth is a guaranteed promise. About the Role: The Social Media Strategist is responsible for developing and implementing effective social media strategies to enhance our brand presence, engage with our target audience, and drive business objectives. The role requires a deep understanding of social media platforms, trends, and best practices, as well as the ability to create compelling content, analyze campaign performance, and provide strategic recommendations. You will collaborate with cross-functional teams to ensure a cohesive and impactful digital presence across various social media channels. Mission: The mission of the Social Media Strategist is to create and execute social media strategies that build brand awareness, foster meaningful connections with our audience, and drive measurable business results. By leveraging social media platforms and implementing innovative tactics, the Social Media Strategist plays a key role in shaping our digital presence and establishing our organization as a leader in the industry.

• Assist and manages all company social media accounts management and team in Building and executing social media strategy through competitive research, platform determination, benchmarking, and messaging and audience identification.
• Analyses social media campaigns with tracking systems to gather visitor data and determine efficacy and areas for social media campaign improvement.
• Learn and effectively use CRM tools, customer preference analyses, and data mining, and provide insightful recommendations for engagements via social media, phone calls, and different communication mediums.
• Regularly review and take action to engage discontinued customers and work as the first point of contact for such customers.
• Design, build, execute, and measure surveys, polls, and other feedback collection methods to capture customer feedback on targeted ideas and opportunities.
• Regularly monitor the competitor's social media sites and create an analysis report.
• A genuine passion for technology and keeping up with the latest trends in social media.
• Strong multitasking abilities and the capability to manage multiple priorities simultaneously.
• Exceptional communication skills along with the command of the English Language, both spoken and written.
• Comfortable working in a fast-paced environment and meeting tight deadlines.
• Creativity in developing engaging and compelling social media content.
• Strong copywriting skills to craft effective and impactful messages.
• Experience in community engagement and fostering meaningful interactions on social media platforms.
• Budgeting skills to effectively allocate resources for social media campaigns.
• Proficient in measuring, analyzing, and evaluating customer data to extract valuable insights.

Results:

• Effectively manage and contribute to increased brand visibility and awareness among the target audience.
• Building and executing a comprehensive social media strategy will result in a well-defined and impactful online presence that aligns with business objectives.
• Collaborating with cross-functional teams to develop social media timelines will ensure seamless coordination and effective promotion of key initiatives.
• Leveraging CRM tools, customer preference analyses and data mining will gain valuable customer insights and provide insightful recommendations for engagements via social media, phone calls, and other communication channels. This will result in personalized and impactful customer interactions, fostering loyalty and satisfaction.
• Effectively budgeting resources for social media campaigns ensure the efficient allocation of funds, maximizing the return on investment, and optimizing campaign outcomes.
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