Food & Beverage Manager

Mantis is a leading, conservation-focused hotel group with curated hotels, eco-lodges and waterways experiences located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.

Job Description

Food & Beverage Manager The champion of this role will assume full responsibility for establishing the entire Food & Beverage operation during the pre-opening phase of a resort and effectively lead its opening. Proficiency in orchestrating an unparalleled curated dining experience is imperative, complemented by the ability to implement a strategic plan aimed at enhancing guest satisfaction and achieving financial targets. Proactively overseeing and managing all facets of the food and beverage department, the Food & Beverage Manager will ensure operational excellence and overall success.If you possess exceptional technical expertise, excellent leadership skills, and a passion for maintaining a world-class facility, we invite you to take on this pivotal role and shape the future of our esteemed establishment! What is in it for you:

• Unleash the excitement: enticing rewards and unbeatable benefits are waiting for you!
• Ignite your skills with our cutting-edge Academies for rapid professional growth.
• Cultivate your talents and watch your career flourish, locally and globally.
• Drive change through impactful Corporate Social Responsibility activities.
• Immerse yourself in a vibrant work environment with extraordinary colleagues.
• Join us on a direct path to success as we skyrocket to new heights!

Key Responsibilities:

• Operational Leadership: Assume full responsibility for the comprehensive management and operation of all food and beverage outlets, encompassing restaurants, bars, lounges, and banquet facilities.
• Strategic Planning: Formulate and execute strategic plans designed to optimise revenue, elevate guest satisfaction, and attain financial targets within the food and beverage department.
• Team Leadership: Provide leadership and mentorship to a dedicated team of F&B professionals, cultivating a culture centred on exceptional service, teamwork, and continuous improvement.
• Collaboration with Executive Chef: Collaborate closely with the Executive Chef to conceptualise innovative menus, dining experiences, and culinary concepts that align with the resort's culinary vision.
• SOP Implementation: Establish and meticulously monitor standard operating procedures, ensuring unwavering consistency, quality, and compliance with health and safety regulations.
• Performance Evaluation and Analysis: Conduct regular evaluations and in-depth analyses of financial and operational performance, making data-driven decisions to enhance efficiency and profitability.
• HACCP Implementation: Spearhead the setup and implementation of HACCP processes.
• Guest Relationship Management: Cultivate and sustain robust relationships with guests, aiming to foster loyalty and surpass expectations through personalised service and meticulous attention to detail.
• Cross-Departmental Collaboration: Forge close collaborations with other departments, ensuring seamless coordination and synergy to enhance the overall resort experience.

Qualifications

• Experience: A minimum of 8 years in a food and beverage management role, preferably in luxury hotel or resort settings, particularly in the Middle East. Experience in Michelin-starred establishments is essential for this role.
• Education: Bachelor's degree in hospitality management or a related field is preferred.
• Leadership Skills: Demonstrates strong leadership and organizational skills, with the ability to inspire and motivate a diverse team of F&B professionals.
• Industry Knowledge: Possesses exceptional understanding of food and beverage operations, industry trends, and customer preferences.
• Financial Acumen: Exhibits a demonstrated success in financial matters, including revenue generation, cost control, and achieving financial targets.
• Communication Skills: Displays excellent communication and interpersonal skills, capable of building strong relationships with guests, team members, and suppliers.
• Technical Proficiency: Proficient in F&B management systems, POS systems, and other relevant software.

Additional Information

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a joband brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, youcan continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit About Mantis Collection: Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed Private Game Reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked propertieslinks up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS #J-18808-Ljbffr