Technical support engineer
at ARPUPLUS
in
Egypt
Posted on January 9, 2024
Job details
Job Description
- You’ll be monitoring the Datacenter for our organization (network, platform, and applications on 24/7)
- Responsible for providing the first level of resolution in troubleshooting network and software issues of all company regions and coordinate with second level support to fix the problem.
- Monitoring and Checking KPIs
- Troubleshooting windows, Linux and network (VPN) issues.
- Have a good knowledge of IIS, Tomcat & apache applications
- Can work with different tasks in a smooth and effective way.
- Handle different requests using a ticket system or e-mail.
- Deliver the knowledge needed to the customers in a simple way.
Job Requirements
- Bachelor’s degree in computer science.
- Must be fresh graduate or up to two years graduation
- 0-2 years of experience in a similar position.
- Must have Very Good command of English.
- Previous experience with Linux, Windows administration, MSSQL administration.
- Flexible and can work under pressure.
- Preferable to have RHCSA RHCSE,
- Good knowledge MCSA, MSSQL and IIS Administration.
- Good knowledge MSQL, Tomcat, Apache
- Strong communication and customer service skills.
Apply safely
To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.
