Assistant Manager, Business Innovation (2yrs contract)
Job details
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Assistant Manager, Business Innovation (2yrs contract)
Apply remote type Hybrid locations Mapletree Business City, Singapore, Singapore time type Full time posted on Posted Today job requisition id R85933 Position Summary The candidate will collaborate between stakeholders (end-users, vendors etc) to optimize our system and processes to drive innovation and business objectives. Role and Responsibilities- Work with the stakeholders of the systems to understand operational requirements and provide solutions
- Conduct thorough system testing and debugging to ensure systems work in accordance with requirements
- Conduct routine and non-routine end-to-end process analysis to look for opportunities for improvements
- Provide trainings to all End-Users (including Call Centre/Service Centre) for new system/process implementation.
- Work with Service Network PICs to achieve operational efficiency
- Provide technical support to end-users and assist in problem resolution.
- Minimum 5 year working experience in Data Analysis/System Support
- Experience in Consumer Electronics/Customer Service industry is preferred but not compulsory
- Fluency in written and verbal English is a must; fluency in Mandarin will be advantageous as this role may require dealing with Chinese customers
- Communication skills to liaise with relevant stakeholders
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Job Alerts : If you would like to be notified of new opportunities when they are posted, please click here . You will be asked to create an account first if you do not already have one. Samsung Electronics is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, and network systems, and the entire semiconductor industry with our memory, system LSI, foundry, and LED solutions. Samsung is also leading in the development of the Internet of Things through, among others, our Smart Home and Digital Health initiatives. Since being established in 1969 , Samsung Electronics has grown into one of the world’s leading technology companies, and become recognized as one of the top global brands. Our network now extends across the world, and Samsung takes great pride in the creativity and diversity of its talented people, who drive our growth. To discover more, please visit our official newsroom at ( ). #J-18808-LjbffrApply safely
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