Job details
Customer Sales Advisor - Office hours Monday to Friday only! Join Sky Ireland as a Customer Sales Advisor in our Dublin contact centre earning €27,473 per annum with the opportunity to earn up to 18% bonus each year. Its our people that make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine. Our contact centres have embraced hybrid working which means youll split your time between home and the office. What youll do: ● Take inbound calls from existing customers who are thinking about cancelling all or part of their subscription. ● Get to know your customer through great conversations to assess their needs & overcome any objections they may have and make sure they have a package that suits their needs best. ● Be available to support our customers Monday to Friday between the hours of 9am - 5:30pm Training and Development is hugely important to us which is why well teach you all you need to know about our award-winning products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. What youll bring: ● A passion for great customer service ● Target driven ● Brilliant at connecting with people ● Ability to understand our customers needs ● Creative approach to problem solving ● Willingness to learn new skills What we offer: ● Regular incentives & rewards ● In-depth sales training, that can be applied to any sales environment ● Clear progression path, with opportunities to upskill through our Advisor Development Program and Emerging Leader Program The Benefits: At Sky Ireland, we offer our employees an extensive list of benefits, including: ● Free Sky TV, along with discounted broadband ● Private healthcare with Laya Healthcare ● Annual Sharesave scheme ● Sky pension plan and Life Assurance which gives you extra piece of mind ● Dental healthcare options ● Cycle to work scheme ● Exclusive discounts from over 800 retailers Inclusion: CVs arent everything. Were more focused on who you are and the potential youll bring to Sky. Thats why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking the support button at the beginning of your application. Where youll work! Youll be based at our brilliant Contact Centre at Burlington Plaza in the centre of Dublin, but we operate a hybrid model which allows you the flexibility to split your time between home and the office, if preferable. When youre on site, youll have access to free tea and coffee, break out TV area, bike rack, changingshower facilities, and discounted bus travel. Find out more about Sky Ireland here: Why wait? Apply now to build an amazing career and be part of a brilliant team. We cant wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, well ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apply safely
To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.
Notice (8): Use of undefined constant border - assumed 'border' [APP/View/Jobs/externalview.ctp, line 206]Code Context'title'=> empty($job['Company']['hideName']) ? $job['Company']['name'] : 'Confidential Company',
'alt'=> empty($job['Company']['hideName']) ? $job['Company']['name'] : 'Confidential Company',
border=>"0"
$viewFile = '/var/www/html/laimoon/View/Jobs/externalview.ctp' $dataForView = array( 'uaPopup' => '', 'Urls' => array( 'providers' => 'https://providers.laimoon.com', 'recruiters' => 'https://partners.laimoon.com', 'canonical' => 'https://jobs.laimoon.com', 'courses' => 'https://courses.laimoon.com', '7days' => 'http://courses.7daysindubai.com', 'careers' => 'http://careers.7daysindubai.com', 'careerguide' => 'https://laimoon.com', 'jobs' => 'https://jobs.laimoon.com', 'cms' => 'http://cms.laimoon.com', 'profiles' => 'https://profiles.laimoon.com' ), 'availLocations' => array( 'uae' => array( 'name' => 'UAE', 'country_id' => '2', 'country_code' => 'ae', 'slug' => 'uae', 'global_location_id' => '225', 'rel_gloc_ids' => '251,250,249,248,247,246,245,244,225', 'currency' => 'AED', 'currency_name' => 'UAE Dirham', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => 'Asia/Dubai', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'saudi' => array( 'name' => 'Saudi Arabia', 'country_id' => '183', 'country_code' => 'sa', 'slug' => 'saudi', 'global_location_id' => '187', 'rel_gloc_ids' => '274,273,272,271,269,268,267,266,265,264,263,262,261,260,259,258,257,256,255,254,253,187', 'currency' => 'SAR', 'currency_name' => 'Saudi Riyal', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => 'Asia/Riyadh', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'india' => array( 'name' => 'India', 'country_id' => '99', 'country_code' => 'in', 'slug' => 'india', 'global_location_id' => '100', 'rel_gloc_ids' => '100,465,466,467,468,469,470,471,472,473,474,475,476,477,478,479,480,481,976,994,1263,1264', 'currency' => 'INR', 'currency_name' => 'Indian Rupee', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Kolkata', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'south-africa' => array( 'name' => 'South Africa', 'country_id' => '236', 'country_code' => 'za', 'slug' => 'south-africa', 'global_location_id' => '197', 'rel_gloc_ids' => '197,498,499,500,501,502,503,504', 'currency' => 'ZAR', 'currency_name' => 'South African Rand', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Africa/Johannesburg', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'egypt' => array( 'name' => 'Egypt', 'country_id' => '61', 'country_code' => 'eg', 'slug' => 'egypt', 'global_location_id' => '64', 'rel_gloc_ids' => '64,955,957,1102,1103,1104,1105,1106,1107,1108,1109,1110,1111,1112,1113,1114,1115', 'currency' => 'EGP', 'currency_name' => 'Egyptian pound', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => 'Africa/Cairo', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'singapore' => array( 'name' => 'Singapore', 'country_id' => '188', 'country_code' => 'sg', 'slug' => 'singapore', 'global_location_id' => '192', 'rel_gloc_ids' => '192,382,432,438,445,453', 'currency' => 'SGD', 'currency_name' => 'Singapore Dollar', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Singapore', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'qatar' => array( 'name' => 'Qatar', 'country_id' => '178', 'country_code' => 'qa', 'slug' => 'qatar', 'global_location_id' => '176', 'rel_gloc_ids' => '176,252', 'currency' => 'QAR', 'currency_name' => 'Qatar Rial', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => 'Asia/Qatar', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'pakistan' => array( 'name' => 'Pakistan', 'country_id' => '169', 'country_code' => 'pk', 'slug' => 'pakistan', 'global_location_id' => '164', 'rel_gloc_ids' => '164,979,1052,1053,1054,1055,1056,1057,1058,1059,1060,1061,1062,1063,1064,1065,1066,1067,1068,1069,1070,1071', 'currency' => 'PKR', 'currency_name' => 'Pakistani rupee', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Karachi', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'kuwait' => array( 'name' => 'Kuwait', 'country_id' => '116', 'country_code' => 'kw', 'slug' => 'kuwait', 'global_location_id' => '116', 'rel_gloc_ids' => '116,276,277,278,279,280,281', 'currency' => 'KWD', 'currency_name' => 'Kuwait Dinar', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => 'Asia/Kuwait', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'oman' => array( 'name' => 'Oman', 'country_id' => '163', 'country_code' => 'om', 'slug' => 'oman', 'global_location_id' => '163', 'rel_gloc_ids' => '163,282,283,284,285,286,287,288,289,290,291', 'currency' => 'OMR', 'currency_name' => 'Oman Rial', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => 'Asia/Muscat', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'jordan' => array( 'name' => 'Jordan', 'country_id' => '106', 'country_code' => 'jo', 'slug' => 'jordan', 'global_location_id' => '110', 'rel_gloc_ids' => '110,958,959,1101,1247,1246,1245,1244,1243,1242,1241,1240,1239', 'currency' => 'JOD', 'currency_name' => 'Jordanian Dinar', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => 'Asia/Amman', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'philippines' => array( 'name' => 'Philippines', 'country_id' => '168', 'country_code' => 'ph', 'slug' => 'philippines', 'global_location_id' => '171', 'rel_gloc_ids' => '171,482,483,484,485,486,487,488,489,490,491,492,493,494,495,496,497,1262', 'currency' => 'PHP', 'currency_name' => 'Philippine Peso', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Manila', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'bahrain' => array( 'name' => 'Bahrain', 'country_id' => '23', 'country_code' => 'bh', 'slug' => 'bahrain', 'global_location_id' => '17', 'rel_gloc_ids' => '17,292,293,294,295,314,297,298,299,300,301,302,303,304,1276,1277', 'currency' => 'BHD', 'currency_name' => 'Bahrain Dinar', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => 'Asia/Bahrain', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'sri-lanka' => array( 'name' => 'Sri Lanka', 'country_id' => '123', 'country_code' => 'lk', 'slug' => 'sri-lanka', 'global_location_id' => '200', 'rel_gloc_ids' => '200,1047,1048,1049,1084,1085,1086', 'currency' => 'LKR', 'currency_name' => 'Sri Lankan rupee', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Colombo', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'united-kingdom' => array( 'name' => 'United Kingdom', 'country_id' => '74', 'country_code' => 'gb', 'slug' => 'united-kingdom', 'global_location_id' => '226', 'rel_gloc_ids' => '226,1035,1036,1037,1038,1039,1040,1041,1042,1043,1044,1045,1046,1050,1259,1260,1261,1267', 'currency' => 'GBP', 'currency_name' => 'British Pound', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Europe/London', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'malaysia' => array( 'name' => 'Malaysia', 'country_id' => '149', 'country_code' => 'my', 'slug' => 'malaysia', 'global_location_id' => '131', 'rel_gloc_ids' => '131,131,980,1051', 'currency' => 'MYR', 'currency_name' => 'Ringgit', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Kuala_Lumpur', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'nepal' => array( 'name' => 'Nepal', 'country_id' => '159', 'country_code' => 'np', 'slug' => 'nepal', 'global_location_id' => '151', 'rel_gloc_ids' => '151,981,1096,1097,1098', 'currency' => 'NPR', 'currency_name' => 'Nepalese Rupee', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Kathmandu', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'nigeria' => array( 'name' => 'Nigeria', 'country_id' => '155', 'country_code' => 'ng', 'slug' => 'nigeria', 'global_location_id' => '158', 'rel_gloc_ids' => '158,995,996,997,1095', 'currency' => 'NGN', 'currency_name' => 'Nigerian Naira', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Africa/Lagos ', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'newzealand' => array( 'name' => 'New Zealand', 'country_id' => '162', 'country_code' => 'nz', 'slug' => 'newzealand', 'global_location_id' => '155', 'rel_gloc_ids' => '155,998,999,1080,1081,1082,1083', 'currency' => 'NZD', 'currency_name' => 'New Zealand Dollar', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Pacific/Auckland', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'brasil' => array( 'name' => 'Brasil', 'country_id' => '29', 'country_code' => 'br', 'slug' => 'brasil', 'global_location_id' => '30', 'rel_gloc_ids' => '30,1000,1001,1002,1003,1004,1005,1006,1007,1008,1009,1010,1011,1012,1013', 'currency' => 'BRL', 'currency_name' => 'Brazilian Real', 'languages' => 'pt', 'default_language' => 'pt', 'country_time_zone' => 'America/Sao_Paulo', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'portugal' => array( 'name' => 'Portugal', 'country_id' => '175', 'country_code' => 'pt', 'slug' => 'portugal', 'global_location_id' => '174', 'rel_gloc_ids' => '174,1014,1015,1087,1088,1089,1090', 'currency' => 'EUR', 'currency_name' => 'Euro', 'languages' => 'pt', 'default_language' => 'pt', 'country_time_zone' => 'Europe/Lisbon', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'canada' => array( 'name' => 'Canada', 'country_id' => '36', 'country_code' => 'ca', 'slug' => 'canada', 'global_location_id' => '38', 'rel_gloc_ids' => '38,1019,1020,1021,1022,1023,1024,1025', 'currency' => 'CAD', 'currency_name' => 'Canadian Dollar', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Canada/Saskatchewan', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'united-states' => array( 'name' => 'United States', 'country_id' => '221', 'country_code' => 'us', 'slug' => 'united-states', 'global_location_id' => '227', 'rel_gloc_ids' => '227,1314,1315,1316,1317,1318,1319,1320,1321,1322,1323,1324,1325,1326', 'currency' => 'USD', 'currency_name' => 'US Dollar', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'America/New_York', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'angola' => array( 'name' => 'Angola', 'country_id' => '9', 'country_code' => 'ao', 'slug' => 'angola', 'global_location_id' => '6', 'rel_gloc_ids' => '6,1016,1091,1092,1093,1094', 'currency' => 'AOA', 'currency_name' => 'Angolan Kwanza', 'languages' => 'pt', 'default_language' => 'pt', 'country_time_zone' => 'Africa/Luanda', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'australia' => array( 'name' => 'Australia', 'country_id' => '14', 'country_code' => 'au', 'slug' => 'australia', 'global_location_id' => '13', 'rel_gloc_ids' => '13,1026,1027,1028,1029,1030', 'currency' => 'AUD', 'currency_name' => 'Australian Dollar', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Australia/Melbourne', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'kenya' => array( 'name' => 'Kenya', 'country_id' => '108', 'country_code' => 'ke', 'slug' => 'kenya', 'global_location_id' => '112', 'rel_gloc_ids' => '112,1031,1032,1075,1076,1077,1078,1079', 'currency' => 'KES', 'currency_name' => 'Kenyan Shilling', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Africa/Nairobi', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'ghana' => array( 'name' => 'Ghana', 'country_id' => '78', 'country_code' => 'gh', 'slug' => 'ghana', 'global_location_id' => '83', 'rel_gloc_ids' => '83,1033,1034,1072,1073,1074', 'currency' => 'GHS', 'currency_name' => 'Ghanaian Cedi', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Africa/Accra', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'ireland' => array( 'name' => 'Ireland', 'country_id' => '98', 'country_code' => 'ie', 'slug' => 'ireland', 'global_location_id' => '104', 'rel_gloc_ids' => '104,104,387,388,389,390,391,392,393,394,395,396,397,398,399,400,401,402,403,404,405,406,407,408,409,410,411,412,413,414,415,416', 'currency' => 'EUR', 'currency_name' => 'Euro', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Europe/Dublin', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'vietnam' => array( 'name' => 'Vietnam', 'country_id' => '229', 'country_code' => 'vn', 'slug' => 'vietnam', 'global_location_id' => '234', 'rel_gloc_ids' => '234,1170,1171', 'currency' => 'VND', 'currency_name' => 'Vietnamese Dong', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Ho_Chi_Minh', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'cyprus' => array( 'name' => 'Cyprus', 'country_id' => '51', 'country_code' => 'cy', 'slug' => 'cyprus', 'global_location_id' => '55', 'rel_gloc_ids' => '55,1230,1231,1232,1233', 'currency' => 'EUR', 'currency_name' => 'Euro', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Europe/Nicosia', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'malta' => array( 'name' => 'Malta', 'country_id' => '144', 'country_code' => 'mt', 'slug' => 'malta', 'global_location_id' => '134', 'rel_gloc_ids' => '134,1255,1254,1253,1252,1251,1250,1249,1248', 'currency' => 'EUR', 'currency_name' => 'Euro', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Europe/Malta', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'maldives' => array( 'name' => 'Maldives', 'country_id' => '146', 'country_code' => 'mv', 'slug' => 'maldives', 'global_location_id' => '132', 'rel_gloc_ids' => '132,1172', 'currency' => 'MVR', 'currency_name' => 'Maldivian rufiyaa', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Indian/Maldives', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'turkey' => array( 'name' => 'Turkey', 'country_id' => '213', 'country_code' => 'tr', 'slug' => 'turkey', 'global_location_id' => '219', 'rel_gloc_ids' => '219,1173,1174,1175,1176', 'currency' => 'TRY', 'currency_name' => 'Turkish lira', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Europe/Istanbul', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'thailand' => array( 'name' => 'Thailand', 'country_id' => '206', 'country_code' => 'th', 'slug' => 'thailand', 'global_location_id' => '213', 'rel_gloc_ids' => '213,1177', 'currency' => 'THB', 'currency_name' => 'Baht', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Bangkok', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'hong-kong' => array( 'name' => 'Hong Kong', 'country_id' => '91', 'country_code' => 'hk', 'slug' => 'hong-kong', 'global_location_id' => '97', 'rel_gloc_ids' => '97', 'currency' => 'HKD', 'currency_name' => 'Hong Kong dollar', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Hong_Kong', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'germany' => array( 'name' => 'Germany', 'country_id' => '53', 'country_code' => 'de', 'slug' => 'germany', 'global_location_id' => '82', 'rel_gloc_ids' => '82,1178,1179,1180,1181,1182,1183,1184,1185,1186,1187', 'currency' => 'EUR', 'currency_name' => 'Euro', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Europe/Berlin', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'netherlands' => array( 'name' => 'Netherlands', 'country_id' => '157', 'country_code' => 'nl', 'slug' => 'netherlands', 'global_location_id' => '152', 'rel_gloc_ids' => '152,1188,1189,1190,1191,1192,1193', 'currency' => 'EUR', 'currency_name' => 'Euro', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Europe/Amsterdam', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'japan' => array( 'name' => 'Japan', 'country_id' => '107', 'country_code' => 'jp', 'slug' => 'japan', 'global_location_id' => '108', 'rel_gloc_ids' => '108,1327,1328,1329,1330,1331,1332,1333,1334,1335,1336,1337', 'currency' => 'YEN', 'currency_name' => 'Japanese yen', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Search Results Web results Asia/Tokyo', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'global' => array( 'name' => 'Global', 'country_id' => (int) 251, 'country_code' => 'on', 'slug' => 'global', 'global_location_id' => '275', 'rel_gloc_ids' => '275', 'currency' => 'USD', 'currency_name' => 'US Dollar', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => null, 'job_location' => '0', 'published' => '1', 'show' => '1' ) ), 'currentLocation' => array( 'name' => 'Ireland', 'country_id' => '98', 'country_code' => 'ie', 'slug' => 'ireland', 'global_location_id' => '104', 'rel_gloc_ids' => '104,104,387,388,389,390,391,392,393,394,395,396,397,398,399,400,401,402,403,404,405,406,407,408,409,410,411,412,413,414,415,416', 'currency' => 'EUR', 'currency_name' => 'Euro', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Europe/Dublin', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'cityLists' => array( (int) 0 => array( 'name' => 'Dubai', 'slug' => 'dubai' ), (int) 1 => array( 'name' => 'Abu Dhabi', 'slug' => 'abu-dhabi' ), (int) 2 => array( 'name' => 'Ras al Khaimah', 'slug' => 'ras-al-khaimah' ), (int) 3 => array( 'name' => 'Al Ain', 'slug' => 'al-ain' ), (int) 4 => array( 'name' => 'Sharjah', 'slug' => 'sharjah' ), (int) 5 => array( 'name' => 'Fujairah', 'slug' => 'fujairah' ), (int) 6 => array( 'name' => 'Ajman', 'slug' => 'ajman' ), (int) 7 => array( 'name' => 'Umm Al Quwain', 'slug' => 'umm-al-quwain' ) ), 'menuState' => 'loggedoutmenu', 'showCVReviewLink' => true, 'profileInfo' => array( 'locations' => array( (int) 2 => 'UAE' ), 'searchKey' => '', 'guest' => (int) 1, 'jobCount' => '24246', 'contributedJobCount' => '24', 'courseCount' => null ), 'environment' => 'production', 'langUrlPrefix' => '', 'langUrl' => 'https://jobs.laimoon.com/', 'themeUrl' => 'https://jobs.laimoon.com/', 'siteUrl' => 'https://jobs.laimoon.com/', 'staticUrl' => 'https://cdn.laimoon.com/jobs/', 'langCode' => 'en', 'pageScripts' => array( (int) 0 => 'page_script' ), 'pageName' => 'externalview', 'courseUrl' => 'https://courses.laimoon.com/', 'onlineCourses' => array( (int) 0 => array( 'Course' => array( [maximum depth reached] ), 'CourseProvider' => array( [maximum depth reached] ), 'CourseTranslation' => array( [maximum depth reached] ), 'Profile' => array([maximum depth reached]) ), (int) 1 => array( 'Course' => array( [maximum depth reached] ), 'CourseProvider' => array( [maximum depth reached] ), 'CourseTranslation' => array( [maximum depth reached] ), 'Profile' => array([maximum depth reached]) ) ), 'job' => array( 'Job' => array( 'id' => '39307380', 'contact_id' => '3773199', 'recruiter_id' => '74726', 'job_function_id' => null, 'title' => 'Customer Sales Advisor - Dublin - Weekdays Only!', 'vacancies' => null, 'job_type_id' => null, 'description' => null, 'pay_status' => 'Free', 'external_job_description' => 'Customer Sales Advisor - Office hours Monday to Friday only!<br> Join Sky Ireland as a Customer Sales Advisor in our Dublin contact centre earning €27,473 per annum with the opportunity to earn up to 18% bonus each year. Its our people that make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine. <br> Our contact centres have embraced hybrid working which means youll split your time between home and the office. <br> What youll do: <br>● Take inbound calls from existing customers who are thinking about cancelling all or part of their subscription. <br>● Get to know your customer through great conversations to assess their needs & overcome any objections they may have and make sure they have a package that suits their needs best. <br>● Be available to support our customers Monday to Friday between the hours of 9am - 5:30pm <br> Training and Development is hugely important to us which is why well teach you all you need to know about our award-winning products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. <br> What youll bring: <br>● A passion for great customer service <br>● Target driven <br>● Brilliant at connecting with people <br>● Ability to understand our customers needs <br>● Creative approach to problem solving <br>● Willingness to learn new skills <br> What we offer: <br>● Regular incentives & rewards <br>● In-depth sales training, that can be applied to any sales environment <br>● Clear progression path, with opportunities to upskill through our Advisor Development Program and Emerging Leader Program <br> The Benefits: <br> At Sky Ireland, we offer our employees an extensive list of benefits, including: <br>● Free Sky TV, along with discounted broadband <br>● Private healthcare with Laya Healthcare <br>● Annual Sharesave scheme <br>● Sky pension plan and Life Assurance which gives you extra piece of mind <br>● Dental healthcare options <br>● Cycle to work scheme <br>● Exclusive discounts from over 800 retailers <br> Inclusion: <br> CVs arent everything. Were more focused on who you are and the potential youll bring to Sky. Thats why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking the support button at the beginning of your application. <br> Where youll work!<br> Youll be based at our brilliant Contact Centre at Burlington Plaza in the centre of Dublin, but we operate a hybrid model which allows you the flexibility to split your time between home and the office, if preferable. <br> When youre on site, youll have access to free tea and coffee, break out TV area, bike rack, changingshower facilities, and discounted bus travel. Find out more about Sky Ireland here: <br> Why wait?<br> Apply now to build an amazing career and be part of a brilliant team. We cant wait to hear from you. <br> To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. <br> Just so you know: if your application is successful, well ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. <br>', 'course_qualifications' => null, 'global_location_id' => '104', 'gender' => '0', 'baseSalary' => null, 'salary_duration' => 'Monthly', 'job_type' => '', 'salaryFrom' => null, 'salaryTo' => null, 'currency_id' => null, 'hide_salary' => '0', 'benefits' => null, 'salary_type_id' => null, 'travel_type_id' => null, 'travel_id' => null, 'education_id' => null, 'education_background' => null, 'language_id' => null, 'position_level_id' => null, 'position_type' => null, 'number_of_staffs_mange' => null, 'experiance' => null, 'sales_experience' => null, 'sales_focus' => null, 'sales_cycle_id' => null, 'reporting_to' => null, 'otherAssignments' => null, 'otherConsiderations' => null, 'ideal_candidate' => null, 'company_info' => null, 'company_id' => '132469', 'company_name' => 'Sky', 'external_apply_url' => 'https://ie.jooble.org/external/-8650595201160032414?cpc=d0FU&utm_source=affiliate&utm_medium=laimoon_organic_ie&extra_ars_request_id=cb873225edcf955514a920ad5473bfd5', 'external_short_url' => '', 'apply_url' => null, 'contributed' => '0', 'created' => null, 'published' => '2024-01-09 07:15:25', 'closed_time' => null, 'updated' => null, 'hideCompany' => null, 'hide_contact_info' => '0', 'application_count' => '0', 'closed' => '0', 'draft' => '0', 'rejected' => '0', 'deleted' => '0', 'moderated' => '1', 'boosted' => '0', 'rejectnote' => null, 'job_extended' => '0', 'purchased' => '0', 'seeder_id' => '8', 'source_id' => 'jooble', 'course_keywords' => null, 'shortlist_magic_applied' => '0', 'shortlist_magic_keywords' => null, 'living_in' => '0', 'age_limit' => null, 'is_managerial' => '0', 'application_email' => null, 'quality_score' => null, 'reopened' => '0', 'quality_type' => 'White', 'promoted' => '0' ), 'Recruiter' => array( 'first_name' => 'Jooble Jobs', 'last_name' => null, 'recruiter_type' => 'company' ), 'GlobalLocation' => array( 'id' => '104', 'display_name' => 'Ireland', 'name_ar' => null, 'country_id' => '98', 'Country' => array( [maximum depth reached] ) ), 'Company' => array( 'id' => '132469', 'name' => 'Sky', 'website' => 'http://careers.sky.com/', 'verified' => '0', 'photo' => 'Sky_e68b6a60-f6a3-11ea-a624-a7dff944edb3.jpeg', 'details' => null, 'display_details' => '' ), 'Industry' => array(), 'Tag' => array() ), 'jobsList' => array(), 'courses' => array(), 'promotedCourses' => array(), 'referer' => '/', 'urlKeyword' => 'Customer ', 'profile' => array( 'locations' => array( (int) 2 => 'UAE' ), 'searchKey' => '', 'guest' => (int) 1, 'jobCount' => '24246', 'contributedJobCount' => '24', 'courseCount' => null ), 'askLogin' => true, 'jobLinkTitle' => 'Customer ', 'renderSchema' => 'yes', 'title_for_layout' => 'Customer Sales Advisor - Dublin - Weekdays Only! jobs in Sky in Ireland.', 'page_description' => 'Apply to Customer Sales Advisor - Dublin - Weekdays Only! jobs in Sky in Ireland.Find similar vacancies, jobs and salary information in Ireland.', 'locationForTitle' => 'Ireland', 'currentJobCity' => array( 'id' => '104', 'display_name' => 'Ireland', 'name_ar' => null, 'country_id' => '98', 'Country' => array( 'name' => 'Ireland', 'id' => '98', 'slug' => 'ireland', 'code' => 'IE' ) ), 'jobCompanyPage' => array( 'CompanyPage' => array( 'id' => '72799', 'title' => 'Sky', 'slug' => 'sky-3', 'description' => 'There’s plenty to talk about when working at Sky. Bumping into TV presenters. A different lunch menu every day. The content. The products. Time out to focus on career development. Only at Sky. See for yourself. ', 'meta_title' => 'Jobs from Sky', 'meta_description' => 'Jobs from Sky', 'meta_keywords' => 'Jobs from Sky', 'draft' => '0' ), 'CompanyPageTranslation' => array( 'id' => '72781', 'company_page_id' => '72799', 'title' => 'Sky', 'slug' => 'sky-3', 'summary' => null, 'description' => 'There’s plenty to talk about when working at Sky. Bumping into TV presenters. A different lunch menu every day. The content. The products. Time out to focus on career development. Only at Sky. See for yourself. ', 'meta_title' => 'Jobs from Sky', 'meta_description' => 'Jobs from Sky', 'meta_keywords' => 'Jobs from Sky', 'company_matching_keywords' => null, 'draft' => '0', 'lang_code' => 'en' ) ), 'location' => 'Ireland', 'breadCrumbs' => array( 'Job Details' => '' ), 'relCourseBanner' => array( 'relatedUrl' => 'https://courses.laimoon.com/uae/client-care-and-customer-service/customer-service', 'title' => 'Customer service', 'course_category_id' => (int) 215, 'relatedOnlineUrl' => 'https://courses.laimoon.com/online/client-care-and-customer-service/customer-service' ), 'published' => '2024-01-09 07:15:25', 'daysleft' => (float) -77, 'isLoggedIn' => false, 'facebookSession' => null, 'fbConfig' => array( 'AppId' => '151651858238476', 'APIKey' => '1c032aa6c89b302e8ec5dea94dc89104', 'AppSecret' => 'f2b69d3a25fe65601f146efe7178e72a' ), 'linkedInConfig' => array( 'APIKey' => '779yus3aqi524z', 'AppSecret' => 'XCdGJxUokce5Ygf6' ), 'criticalCSSes' => array( 'jobdetail' => 'jobdetail-critical-css', 'companylist' => 'companylist-critical-css', 'companyview' => 'companyview-critical-css', 'agencylist' => 'agencylist-critical-css', 'agencyview' => 'agencyview-critical-css', 'laimoonverified' => 'laimoonverified-critical-css', 'seopages' => 'seopages-critical-css', 'externalview' => 'externalview-critical-css', 'popularjobsearches' => 'popularjobsearches-critical-css' ), 'basicProfileIncomplete' => true ) $uaPopup = '' $Urls = array( 'providers' => 'https://providers.laimoon.com', 'recruiters' => 'https://partners.laimoon.com', 'canonical' => 'https://jobs.laimoon.com', 'courses' => 'https://courses.laimoon.com', '7days' => 'http://courses.7daysindubai.com', 'careers' => 'http://careers.7daysindubai.com', 'careerguide' => 'https://laimoon.com', 'jobs' => 'https://jobs.laimoon.com', 'cms' => 'http://cms.laimoon.com', 'profiles' => 'https://profiles.laimoon.com' ) $availLocations = array( 'uae' => array( 'name' => 'UAE', 'country_id' => '2', 'country_code' => 'ae', 'slug' => 'uae', 'global_location_id' => '225', 'rel_gloc_ids' => '251,250,249,248,247,246,245,244,225', 'currency' => 'AED', 'currency_name' => 'UAE Dirham', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => 'Asia/Dubai', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'saudi' => array( 'name' => 'Saudi Arabia', 'country_id' => '183', 'country_code' => 'sa', 'slug' => 'saudi', 'global_location_id' => '187', 'rel_gloc_ids' => '274,273,272,271,269,268,267,266,265,264,263,262,261,260,259,258,257,256,255,254,253,187', 'currency' => 'SAR', 'currency_name' => 'Saudi Riyal', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => 'Asia/Riyadh', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'india' => array( 'name' => 'India', 'country_id' => '99', 'country_code' => 'in', 'slug' => 'india', 'global_location_id' => '100', 'rel_gloc_ids' => '100,465,466,467,468,469,470,471,472,473,474,475,476,477,478,479,480,481,976,994,1263,1264', 'currency' => 'INR', 'currency_name' => 'Indian Rupee', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Kolkata', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'south-africa' => array( 'name' => 'South Africa', 'country_id' => '236', 'country_code' => 'za', 'slug' => 'south-africa', 'global_location_id' => '197', 'rel_gloc_ids' => '197,498,499,500,501,502,503,504', 'currency' => 'ZAR', 'currency_name' => 'South African Rand', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Africa/Johannesburg', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'egypt' => array( 'name' => 'Egypt', 'country_id' => '61', 'country_code' => 'eg', 'slug' => 'egypt', 'global_location_id' => '64', 'rel_gloc_ids' => '64,955,957,1102,1103,1104,1105,1106,1107,1108,1109,1110,1111,1112,1113,1114,1115', 'currency' => 'EGP', 'currency_name' => 'Egyptian pound', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => 'Africa/Cairo', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'singapore' => array( 'name' => 'Singapore', 'country_id' => '188', 'country_code' => 'sg', 'slug' => 'singapore', 'global_location_id' => '192', 'rel_gloc_ids' => '192,382,432,438,445,453', 'currency' => 'SGD', 'currency_name' => 'Singapore Dollar', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Singapore', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'qatar' => array( 'name' => 'Qatar', 'country_id' => '178', 'country_code' => 'qa', 'slug' => 'qatar', 'global_location_id' => '176', 'rel_gloc_ids' => '176,252', 'currency' => 'QAR', 'currency_name' => 'Qatar Rial', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => 'Asia/Qatar', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'pakistan' => array( 'name' => 'Pakistan', 'country_id' => '169', 'country_code' => 'pk', 'slug' => 'pakistan', 'global_location_id' => '164', 'rel_gloc_ids' => '164,979,1052,1053,1054,1055,1056,1057,1058,1059,1060,1061,1062,1063,1064,1065,1066,1067,1068,1069,1070,1071', 'currency' => 'PKR', 'currency_name' => 'Pakistani rupee', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Karachi', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'kuwait' => array( 'name' => 'Kuwait', 'country_id' => '116', 'country_code' => 'kw', 'slug' => 'kuwait', 'global_location_id' => '116', 'rel_gloc_ids' => '116,276,277,278,279,280,281', 'currency' => 'KWD', 'currency_name' => 'Kuwait Dinar', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => 'Asia/Kuwait', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'oman' => array( 'name' => 'Oman', 'country_id' => '163', 'country_code' => 'om', 'slug' => 'oman', 'global_location_id' => '163', 'rel_gloc_ids' => '163,282,283,284,285,286,287,288,289,290,291', 'currency' => 'OMR', 'currency_name' => 'Oman Rial', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => 'Asia/Muscat', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'jordan' => array( 'name' => 'Jordan', 'country_id' => '106', 'country_code' => 'jo', 'slug' => 'jordan', 'global_location_id' => '110', 'rel_gloc_ids' => '110,958,959,1101,1247,1246,1245,1244,1243,1242,1241,1240,1239', 'currency' => 'JOD', 'currency_name' => 'Jordanian Dinar', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => 'Asia/Amman', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'philippines' => array( 'name' => 'Philippines', 'country_id' => '168', 'country_code' => 'ph', 'slug' => 'philippines', 'global_location_id' => '171', 'rel_gloc_ids' => '171,482,483,484,485,486,487,488,489,490,491,492,493,494,495,496,497,1262', 'currency' => 'PHP', 'currency_name' => 'Philippine Peso', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Manila', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'bahrain' => array( 'name' => 'Bahrain', 'country_id' => '23', 'country_code' => 'bh', 'slug' => 'bahrain', 'global_location_id' => '17', 'rel_gloc_ids' => '17,292,293,294,295,314,297,298,299,300,301,302,303,304,1276,1277', 'currency' => 'BHD', 'currency_name' => 'Bahrain Dinar', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => 'Asia/Bahrain', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'sri-lanka' => array( 'name' => 'Sri Lanka', 'country_id' => '123', 'country_code' => 'lk', 'slug' => 'sri-lanka', 'global_location_id' => '200', 'rel_gloc_ids' => '200,1047,1048,1049,1084,1085,1086', 'currency' => 'LKR', 'currency_name' => 'Sri Lankan rupee', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Colombo', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'united-kingdom' => array( 'name' => 'United Kingdom', 'country_id' => '74', 'country_code' => 'gb', 'slug' => 'united-kingdom', 'global_location_id' => '226', 'rel_gloc_ids' => '226,1035,1036,1037,1038,1039,1040,1041,1042,1043,1044,1045,1046,1050,1259,1260,1261,1267', 'currency' => 'GBP', 'currency_name' => 'British Pound', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Europe/London', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'malaysia' => array( 'name' => 'Malaysia', 'country_id' => '149', 'country_code' => 'my', 'slug' => 'malaysia', 'global_location_id' => '131', 'rel_gloc_ids' => '131,131,980,1051', 'currency' => 'MYR', 'currency_name' => 'Ringgit', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Kuala_Lumpur', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'nepal' => array( 'name' => 'Nepal', 'country_id' => '159', 'country_code' => 'np', 'slug' => 'nepal', 'global_location_id' => '151', 'rel_gloc_ids' => '151,981,1096,1097,1098', 'currency' => 'NPR', 'currency_name' => 'Nepalese Rupee', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Kathmandu', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'nigeria' => array( 'name' => 'Nigeria', 'country_id' => '155', 'country_code' => 'ng', 'slug' => 'nigeria', 'global_location_id' => '158', 'rel_gloc_ids' => '158,995,996,997,1095', 'currency' => 'NGN', 'currency_name' => 'Nigerian Naira', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Africa/Lagos ', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'newzealand' => array( 'name' => 'New Zealand', 'country_id' => '162', 'country_code' => 'nz', 'slug' => 'newzealand', 'global_location_id' => '155', 'rel_gloc_ids' => '155,998,999,1080,1081,1082,1083', 'currency' => 'NZD', 'currency_name' => 'New Zealand Dollar', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Pacific/Auckland', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'brasil' => array( 'name' => 'Brasil', 'country_id' => '29', 'country_code' => 'br', 'slug' => 'brasil', 'global_location_id' => '30', 'rel_gloc_ids' => '30,1000,1001,1002,1003,1004,1005,1006,1007,1008,1009,1010,1011,1012,1013', 'currency' => 'BRL', 'currency_name' => 'Brazilian Real', 'languages' => 'pt', 'default_language' => 'pt', 'country_time_zone' => 'America/Sao_Paulo', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'portugal' => array( 'name' => 'Portugal', 'country_id' => '175', 'country_code' => 'pt', 'slug' => 'portugal', 'global_location_id' => '174', 'rel_gloc_ids' => '174,1014,1015,1087,1088,1089,1090', 'currency' => 'EUR', 'currency_name' => 'Euro', 'languages' => 'pt', 'default_language' => 'pt', 'country_time_zone' => 'Europe/Lisbon', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'canada' => array( 'name' => 'Canada', 'country_id' => '36', 'country_code' => 'ca', 'slug' => 'canada', 'global_location_id' => '38', 'rel_gloc_ids' => '38,1019,1020,1021,1022,1023,1024,1025', 'currency' => 'CAD', 'currency_name' => 'Canadian Dollar', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Canada/Saskatchewan', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'united-states' => array( 'name' => 'United States', 'country_id' => '221', 'country_code' => 'us', 'slug' => 'united-states', 'global_location_id' => '227', 'rel_gloc_ids' => '227,1314,1315,1316,1317,1318,1319,1320,1321,1322,1323,1324,1325,1326', 'currency' => 'USD', 'currency_name' => 'US Dollar', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'America/New_York', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'angola' => array( 'name' => 'Angola', 'country_id' => '9', 'country_code' => 'ao', 'slug' => 'angola', 'global_location_id' => '6', 'rel_gloc_ids' => '6,1016,1091,1092,1093,1094', 'currency' => 'AOA', 'currency_name' => 'Angolan Kwanza', 'languages' => 'pt', 'default_language' => 'pt', 'country_time_zone' => 'Africa/Luanda', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'australia' => array( 'name' => 'Australia', 'country_id' => '14', 'country_code' => 'au', 'slug' => 'australia', 'global_location_id' => '13', 'rel_gloc_ids' => '13,1026,1027,1028,1029,1030', 'currency' => 'AUD', 'currency_name' => 'Australian Dollar', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Australia/Melbourne', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'kenya' => array( 'name' => 'Kenya', 'country_id' => '108', 'country_code' => 'ke', 'slug' => 'kenya', 'global_location_id' => '112', 'rel_gloc_ids' => '112,1031,1032,1075,1076,1077,1078,1079', 'currency' => 'KES', 'currency_name' => 'Kenyan Shilling', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Africa/Nairobi', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'ghana' => array( 'name' => 'Ghana', 'country_id' => '78', 'country_code' => 'gh', 'slug' => 'ghana', 'global_location_id' => '83', 'rel_gloc_ids' => '83,1033,1034,1072,1073,1074', 'currency' => 'GHS', 'currency_name' => 'Ghanaian Cedi', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Africa/Accra', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'ireland' => array( 'name' => 'Ireland', 'country_id' => '98', 'country_code' => 'ie', 'slug' => 'ireland', 'global_location_id' => '104', 'rel_gloc_ids' => '104,104,387,388,389,390,391,392,393,394,395,396,397,398,399,400,401,402,403,404,405,406,407,408,409,410,411,412,413,414,415,416', 'currency' => 'EUR', 'currency_name' => 'Euro', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Europe/Dublin', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'vietnam' => array( 'name' => 'Vietnam', 'country_id' => '229', 'country_code' => 'vn', 'slug' => 'vietnam', 'global_location_id' => '234', 'rel_gloc_ids' => '234,1170,1171', 'currency' => 'VND', 'currency_name' => 'Vietnamese Dong', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Ho_Chi_Minh', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'cyprus' => array( 'name' => 'Cyprus', 'country_id' => '51', 'country_code' => 'cy', 'slug' => 'cyprus', 'global_location_id' => '55', 'rel_gloc_ids' => '55,1230,1231,1232,1233', 'currency' => 'EUR', 'currency_name' => 'Euro', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Europe/Nicosia', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'malta' => array( 'name' => 'Malta', 'country_id' => '144', 'country_code' => 'mt', 'slug' => 'malta', 'global_location_id' => '134', 'rel_gloc_ids' => '134,1255,1254,1253,1252,1251,1250,1249,1248', 'currency' => 'EUR', 'currency_name' => 'Euro', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Europe/Malta', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'maldives' => array( 'name' => 'Maldives', 'country_id' => '146', 'country_code' => 'mv', 'slug' => 'maldives', 'global_location_id' => '132', 'rel_gloc_ids' => '132,1172', 'currency' => 'MVR', 'currency_name' => 'Maldivian rufiyaa', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Indian/Maldives', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'turkey' => array( 'name' => 'Turkey', 'country_id' => '213', 'country_code' => 'tr', 'slug' => 'turkey', 'global_location_id' => '219', 'rel_gloc_ids' => '219,1173,1174,1175,1176', 'currency' => 'TRY', 'currency_name' => 'Turkish lira', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Europe/Istanbul', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'thailand' => array( 'name' => 'Thailand', 'country_id' => '206', 'country_code' => 'th', 'slug' => 'thailand', 'global_location_id' => '213', 'rel_gloc_ids' => '213,1177', 'currency' => 'THB', 'currency_name' => 'Baht', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Bangkok', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'hong-kong' => array( 'name' => 'Hong Kong', 'country_id' => '91', 'country_code' => 'hk', 'slug' => 'hong-kong', 'global_location_id' => '97', 'rel_gloc_ids' => '97', 'currency' => 'HKD', 'currency_name' => 'Hong Kong dollar', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Hong_Kong', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'germany' => array( 'name' => 'Germany', 'country_id' => '53', 'country_code' => 'de', 'slug' => 'germany', 'global_location_id' => '82', 'rel_gloc_ids' => '82,1178,1179,1180,1181,1182,1183,1184,1185,1186,1187', 'currency' => 'EUR', 'currency_name' => 'Euro', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Europe/Berlin', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'netherlands' => array( 'name' => 'Netherlands', 'country_id' => '157', 'country_code' => 'nl', 'slug' => 'netherlands', 'global_location_id' => '152', 'rel_gloc_ids' => '152,1188,1189,1190,1191,1192,1193', 'currency' => 'EUR', 'currency_name' => 'Euro', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Europe/Amsterdam', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'japan' => array( 'name' => 'Japan', 'country_id' => '107', 'country_code' => 'jp', 'slug' => 'japan', 'global_location_id' => '108', 'rel_gloc_ids' => '108,1327,1328,1329,1330,1331,1332,1333,1334,1335,1336,1337', 'currency' => 'YEN', 'currency_name' => 'Japanese yen', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Search Results Web results Asia/Tokyo', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'global' => array( 'name' => 'Global', 'country_id' => (int) 251, 'country_code' => 'on', 'slug' => 'global', 'global_location_id' => '275', 'rel_gloc_ids' => '275', 'currency' => 'USD', 'currency_name' => 'US Dollar', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => null, 'job_location' => '0', 'published' => '1', 'show' => '1' ) ) $currentLocation = array( 'name' => 'Ireland', 'country_id' => '98', 'country_code' => 'ie', 'slug' => 'ireland', 'global_location_id' => '104', 'rel_gloc_ids' => '104,104,387,388,389,390,391,392,393,394,395,396,397,398,399,400,401,402,403,404,405,406,407,408,409,410,411,412,413,414,415,416', 'currency' => 'EUR', 'currency_name' => 'Euro', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Europe/Dublin', 'job_location' => '0', 'published' => '1', 'show' => '1' ) $cityLists = array( (int) 0 => array( 'name' => 'Dubai', 'slug' => 'dubai' ), (int) 1 => array( 'name' => 'Abu Dhabi', 'slug' => 'abu-dhabi' ), (int) 2 => array( 'name' => 'Ras al Khaimah', 'slug' => 'ras-al-khaimah' ), (int) 3 => array( 'name' => 'Al Ain', 'slug' => 'al-ain' ), (int) 4 => array( 'name' => 'Sharjah', 'slug' => 'sharjah' ), (int) 5 => array( 'name' => 'Fujairah', 'slug' => 'fujairah' ), (int) 6 => array( 'name' => 'Ajman', 'slug' => 'ajman' ), (int) 7 => array( 'name' => 'Umm Al Quwain', 'slug' => 'umm-al-quwain' ) ) $menuState = 'loggedoutmenu' $showCVReviewLink = true $profileInfo = array( 'locations' => array( (int) 2 => 'UAE' ), 'searchKey' => '', 'guest' => (int) 1, 'jobCount' => '24246', 'contributedJobCount' => '24', 'courseCount' => null ) $environment = 'production' $langUrlPrefix = '' $langUrl = 'https://jobs.laimoon.com/' $themeUrl = 'https://jobs.laimoon.com/' $siteUrl = 'https://jobs.laimoon.com/' $staticUrl = 'https://cdn.laimoon.com/jobs/' $langCode = 'en' $pageScripts = array( (int) 0 => 'page_script' ) $pageName = 'externalview' $courseUrl = 'https://courses.laimoon.com/' $onlineCourses = array( (int) 0 => array( 'Course' => array( 'id' => '144163', 'seeder_id' => '43', 'edited_seeder_id' => '43', 'edited_client_id' => null, 'title' => 'Patient Customer Service ', 'external_link' => 'https://www.johnacademy.co.uk/course/patient-customer-service-course/', 'objectives' => null, 'photo_cta' => null, 'photo' => null, 'length' => null, 'next_session' => null, 'schedules' => null, 'duration' => '6 To 7 Hours', 'base_duration' => '0', 'timing' => 'Flexible', 'location' => 'Online', 'global_location_id' => '275', 'school' => 'John Academy', 'logo' => null, 'certificate_diploma' => 'yes', 'image' => null, 'brochure_url' => null, 'video' => null, 'cost' => null, 'price' => '90', 'price_enquiry' => '0', 'course_status' => 'Paid', 'base_price' => '25', 'nondiscounted_base_price' => null, 'currency' => 'AED', 'discount' => '90% Off for Laimoon Users!', 'free_trial_text' => null, 'laimoon_offer' => '1', 'summary' => 'In order to provide proper medical facilities to the patient, it is vital to provide smooth customer service. Learn how to offer quality service and allow them to have a good experience from the <strong>Patient Customer Service Course</strong>. Whether you are an aspiring professional or already working in the medical sector, this course will come in handy.<br /> <br /> The course is designed to provide you with an excellent learning experience. You will be able to familiarise yourself with different areas of patient customer service. Here, you will be able to improve your skills such as operative, organising skills, filling skills and learn how to assist your customers effectively. The course will also include lessons on medical jargon and terminology. By the end of the course, you will develop the competence to handle difficult customers.<br /> <br /> Along with effective skills, the course will also provide you with a certificate of achievement. This certificate will increase your employability in the relevant fields. Join now!<br /> <br /> <br /> <br /> <br /> <strong>Patient Customer Service Course</strong><br /> <br /> <ul> <li>Module 01: Introduction To Patient Customer Service</li> <li>Module 02: Effective Patient Customer Service Training</li> <li>Module 03: Areas Of Patient Customer Service</li> <li>Module 04: Customer Service Operative Skills</li> <li>Module 05: Organising Schedules</li> <li>Module 06: Medical Jargon And Terminology</li> <li>Module 07: Effective Filing Systems In Medical Offices</li> <li>Module 08: Patient Customer Service Soft Skills</li> <li>Module 09: What Customer Service Is To Different Medical Professionals</li> <li>Module 10: Providing Customer Service And Support To Colleagues</li> <li>Module 11: Handling Difficult Customers</li> </ul> ', 'outline' => null, 'who_should_take_this_course' => '', 'eligibility' => 'This Patient Customer Service Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful.', 'about_school' => null, 'keywords' => 'Customer Service,Customer,Patient customer service,Filing medical records,Organising schedules', 'job_matching_keywords' => null, 'instructor_bio' => null, 'external_course_info' => null, 'eligibility_criteria' => null, 'career_opportunity' => null, 'targetted_roles' => null, 'targetted_industries' => null, 'targetted_locations' => null, 'gender' => '0', 'targetted_course_categories' => '777,215', 'suggested_course_categories' => '', 'course_type_id' => '2', 'course_provider_id' => '8150', 'trainer_ids' => '', 'created' => '2023-12-13 13:39:38', 'updated' => '2023-12-13 13:46:01', 'sort_order' => null, 'page' => 'JobListing', 'to_emails' => 'info@johnacademy.co.uk', 'cc_emails' => null, 'phone_number' => null, 'pri_line_number' => null, 'instant_calls' => '0', 'status' => 'active', 'collect_mode' => 'provider_verified', 'slug' => 'part-time-patient-customer-service-john-academy', 'ratings' => 'a:1:{s:2:"r1";a:4:{s:12:"number_votes";i:1;s:12:"total_points";s:1:"1";s:7:"dec_avg";d:1;s:9:"whole_avg";d:1;}}', 'agg_ratings' => null, 'prospects' => '1', 'end_date' => null, 'featured' => '0', 'impressions' => '0', 'contract_type' => 'CPC', 'deleted' => '0', 'delete_request' => '0', 'accreditation' => null, 'accreditation_logos' => 'CiQ,CPD Qualification Standards', 'invoice_type' => 'CPC', 'payment_mode' => 'paid', 'invoice_value' => '5', 'invoice_click_value' => '0', 'next_session_date' => null, 'brochure_cost' => '3', 'call_cost' => '0', 'boosted' => '0', 'featured_text' => null, 'fresh' => '0', 'connections' => '502', 'show_map' => '0', 'course_feed_id' => '0', 'visa_required' => '0', 'ladies_only' => '0', 'gents_only' => '0', 'method' => 'Part Time', 'study_timings' => '2', 'language_program_covers' => null, 'language_program_level' => null, 'language_program_type' => null, 'language_study_mode' => null, 'badge_url' => null, 'last_revision_status' => 'New', 'online_method' => null, 'delivery_languages' => 'en', 'career_path' => 'Medical Receptionist,Patient Services Coordinator,Medical Administrator,Customer Experience Specialist', 'rank' => null, 'resized' => '0', 'ctr' => '100.000', 'laimoon_rank' => '{"default":3500,"127950_en_c":350000000,"127985_en_c":350000000,"72_en_c":350000000,"124797_en_c":350000000,"127946_en_c":350000000,"253689_en_c":350000000,"253696_en_c":350000000,"253358_en_c":350000000,"124762_en_c":350000000,"121626_en_c":350000000}', 'lead_count' => '0', 'enrol_option' => '1', 'enrol_free' => '0', 'import_course_code' => null, 'cpa_recommended' => null, 'study_format' => 'Video', 'pdf_certificate' => '1', 'course_certificate' => null, 'bundle_id' => null, 'randomizer' => '99799466', 'virtual_classroom' => '0', 'on_credit' => '0', 'laimoon_organized' => '0' ), 'CourseProvider' => array( 'id' => '8150', 'name' => 'John Academy', 'account_name' => '', 'trainer_type' => 'institute', 'slug' => 'john-academy', 'location' => null, 'customer_name' => 'Alex Gary', 'seeder_id' => '43', 'phone_number' => '020 3744 3990', 'pri_line_number' => '', 'address_street' => 'Whitechapel Road, E1 1EW', 'address_building' => '15', 'address_city' => 'London', 'address_country' => 'United Kingdom', 'addresss' => 'Whitechapel Road, E1 1EW, 15, London, United Kingdom', 'invoice_email' => 'info@johnacademy.co.uk', 'student_enrolment' => '1', 'masked_emails' => '1', 'moneyback' => '1', 'student_enrolment_processing_percentage' => '40', 'invoice_missed_calls' => '0', 'budget_alerts' => '0', 'budget_amount' => '0', 'budget_start_date' => null, 'provider_code' => '', 'payment_type' => 'CPC', 'intl_leads_enabled' => '0', 'invoice_notification' => '0', 'enable_intro_offer' => '1', 'lead_notification' => '1', 'weekly_digest' => '1', 'logo' => 'content_1541078019-John Academy.png', 'logo_size' => '{"width":350,"height":200}', 'description' => '<strong>About us</strong><br /> <br /> John Academy is best known for offering awarding body accredited online courses that are available for anyone who wishes to acquire a certification and take their professional life to the next level. As an online course provider, we are aware of the fact that there are a lot of people out there who consider themselves to be very curious learners but the courses that they are interested in are not available at their convenient time and place. So, we have decided to give them a unique opportunity for them to learn and obtain necessary skills in a very convenient way at any time from anywhere.<br /> <br /> <strong>Who We Are</strong><br /> We are an online course provider who wants to make sure that the students would be able to learn everything there is a need for them to learn regarding the course that they have enrolled in on our site. So, we see to it that they would be provided with the highest possible standard of online learning. That way, students would be able to use it in the real world – the employment world and at their desired field of interests.', 'website' => 'http://www.johnacademy.co.uk', 'no_of_courses' => null, 'course_types' => '', 'spotlight' => null, 'video_thumb' => 'opt_content_1528976955-8-06-14 at 3.48.48 PM.png', 'video_embed_code' => '<iframe width="854" height="480" src="https://www.youtube.com/embed/O4dQ5-AK0z8" frameborder="0" allow="autoplay; encrypted-media" allowfullscreen></iframe>', 'meta_title' => null, 'meta_description' => null, 'meta_keywords' => null, 'email' => 'info@johnacademy.co.uk', 'contact_phone_number' => '+44 020 3744 3990', 'contact_person_position' => null, 'global_location_ids' => '275', 'head_office_gloc_id' => '275', 'vat_enabled' => '0', 'draft' => '0', 'auto_account_suspension' => '0', 'ratings' => '1', 'call' => '0', 'auto_call_paid' => '0', 'instant_callback_number' => '', 'instant_callback_status' => null, 'instant_callback_disabled' => '1', 'show_map' => '1', 'same_place' => '0', 'tier' => 'tier3', 'featured_advertiser' => '0', 'institution_type' => 'Training Institute', 'certificate' => null, 'hyperlocal_leads' => '0', 'training_mode' => 'Online', 'establish' => null, 'verify_code' => '', 'verify_status' => '1', 'course_csa_keywords' => null, 'untrusted' => '0', 'mobile_cpc_disabled' => '0', 'deleted' => '0', 'created' => '2018-03-27 13:11:25', 'modified' => '2023-07-11 17:56:49', 'pageview_enabled' => '1', 'timezone' => 'Europe/London', 'provider_status' => 'performance', 'cpc_direct_linking' => 'no', 'phone_calls_timing' => '', 'phone_calls_exclude_days' => '', 'signup' => '1', 'completeness' => '1', 'signup_status' => 'Converted', 'engagement_ranking' => 'normal', 'exclusive_leads' => '0', 'progress' => null, 'verified_time' => '2023-07-11 17:56:49', 'profile_completed_time' => '2018-03-27 13:51:32', 'payment_overdue' => '0', 'bad_debtor' => '0', 'tax_regn_number' => '267018794', 'tax_emirate' => null, 'traffic_referral' => '/', 'course_type_ids' => '2', 'trusted' => '0', 'legacy' => '0', 'moderation_status' => 'verified', 'rfp_email_alerts' => '0', 'rfp_unsubscribed' => '0', 'offer_start_date' => '0000-00-00', 'offer_end_date' => '0000-00-00', 'offer_price' => '0', 'discount_percentage' => '0', 'offer_published' => '0', 'offer_text' => '', 'resized' => '1', 'is_corporate' => '1', 'topup_auto_renew' => '1', 'disabled_topup' => '0', 'topup_credit_enabled' => '0', 'enable_hyperlocation_leads' => '0', 'import_course_enable' => '0', 'sample_certificate' => 'https://cdn.laimoon.com/cityimages/marketing/1628705955_john-certi.jpg', 'lead_filters' => null, 'repeat_email_lead_alerts' => '1', 'load_blncr_weight' => '1', 'remote_option' => null, 'classroom_status' => 'pending', 'topup_info' => null, 'provider_rank' => '{"default":502,"rndm":543362,"r_84":502,"r_940":502,"r_615":502,"r_174":502,"r_690":502,"r_715":502,"r_82":502,"r_142":502,"r_400":502,"r_688":502,"r_80":502,"r_114":502,"r_609":502,"r_86":502,"r_193":502,"r_403":502,"r_404":502,"r_655":502,"r_85":502,"r_798":502,"r_805":502,"r_388":502,"r_83":502,"r_169":502,"r_401":502,"r_111":502,"r_17":502,"r_357":502,"r_79":502,"r_374":502,"r_682":502,"r_511":502,"r_531":502,"r_794":502,"r_730":502,"r_10":502,"r_441":502,"r_315":502,"r_848":502,"r_725":502,"r_930":502,"r_81":502,"r_126":502,"r_20":502,"r_164":502,"r_527":502,"r_332":502,"r_703":502,"r_9":502,"r_608":502,"r_673":502,"r_526":502,"r_167":502,"r_94":502,"r_181":502,"r_512":502,"r_786":502,"r_112":502,"r_122":502,"r_124":502,"r_785":502,"r_419":502,"r_589":502,"r_847":502,"r_180":502,"r_177":502,"r_21":502,"r_41":502,"r_15":502,"r_207":502,"r_206":502,"r_743":502,"r_344":502,"r_347":502,"r_143":502,"r_12":502,"r_231":502,"r_918":502,"r_362":502,"r_364":502,"r_524":502,"r_66":502,"r_541":502,"r_88":502,"r_215":502,"r_113":502,"r_254":502,"r_387":502,"r_345":502,"r_383":502,"r_666":502,"r_789":502,"r_432":502,"r_370":502,"r_146":502,"r_236":502,"r_382":502,"r_592":502,"r_253":502,"r_523":502,"r_759":502,"r_226":502,"r_125":502,"r_784":502,"r_818":502,"r_385":502,"r_811":502,"r_183":502,"r_91":502,"r_734":502,"r_819":502,"r_115":502,"r_597":502,"r_95":502,"r_809":502,"r_89":502,"r_229":502,"r_588":502,"r_726":502,"r_380":502,"r_328":502,"r_128":502,"r_243":502,"r_927":502,"r_929":502,"r_610":502,"r_596":502,"r_777":502,"r_350":502,"r_412":502,"r_204":502,"r_227":502,"r_384":502,"r_757":502,"r_439":502,"r_533":502,"r_707":502,"r_807":502,"r_394":502,"r_842":502,"r_195":502,"r_223":502,"r_932":502,"r_949":502,"r_694":502,"r_312":502,"r_656":502,"r_255":502,"r_606":502,"r_797":502,"r_820":502,"r_97":502,"r_788":502,"r_87":502,"r_198":502,"r_762":502,"r_709":502,"r_614":502,"r_221":502,"r_795":502,"r_636":502,"r_738":502,"r_351":502,"r_145":502,"r_704":502,"r_599":502,"r_740":502,"r_696":502,"r_745":502,"r_225":502,"r_658":502,"r_281":502,"r_365":502,"r_69":502,"r_499":502,"r_581":502,"r_216":502,"r_188":502,"r_361":502,"r_408":502,"r_799":502,"r_348":502,"r_389":502,"r_618":502,"r_593":502,"r_230":502,"r_395":502,"r_141":502,"r_149":502,"r_720":502,"r_391":502,"r_398":502,"r_873":502,"r_872":502,"r_393":502,"r_718":502,"r_717":502,"r_352":502,"r_60":502,"r_888":502,"r_583":502,"r_52":502,"r_335":502,"r_330":502,"r_790":502,"r_840":502,"r_27":502,"r_881":502,"r_120":502,"r_194":502,"r_731":502,"r_443":502,"r_321":502,"r_268":502,"r_272":502,"r_515":502,"r_519":502,"r_530":502,"r_222":502,"r_224":502,"r_313":502,"r_148":502,"r_652":502,"r_954":502,"r_90":502,"r_251":502,"r_411":502,"r_960":502,"r_343":502,"r_346":502,"r_528":502,"r_672":502,"r_161":502,"r_162":502,"r_318":502,"r_440":502,"r_697":502,"r_201":502,"r_14":502,"r_952":502,"r_436":502,"r_317":502,"r_668":502,"r_791":502,"r_626":502,"r_203":502,"r_955":502,"r_806":502,"r_587":502,"r_270":502,"r_665":502,"r_868":502,"r_320":502,"r_660":502,"r_375":502,"r_662":502,"r_219":502,"r_911":502,"r_516":502,"r_755":502,"r_780":502,"r_267":502,"r_776":502,"r_901":502,"r_26":502,"r_494":502,"r_611":502,"r_763":502,"r_852":502,"r_127":502,"r_620":502,"r_761":502,"r_760":502,"r_305":502,"r_607":502,"r_258":502,"r_259":502,"r_316":502,"r_950":502,"r_271":502,"r_931":502,"r_926":502,"r_232":502,"r_956":502,"r_629":502,"r_850":502,"r_823":502,"r_98":502,"r_373":502,"r_517":502,"r_601":502,"r_787":502,"r_257":502,"r_816":502,"r_256":502,"r_147":502,"r_187":502,"r_657":502,"r_214":502,"r_163":502,"r_123":502,"r_845":502,"r_199":502,"r_793":502,"r_269":502,"r_830":502,"r_234":502,"r_190":502,"r_600":502,"r_514":502,"r_724":502,"r_616":502,"r_959":502,"r_810":502,"r_197":502,"r_934":502,"r_168":502,"r_900":502,"r_851":502,"r_329":502,"r_838":502,"r_166":502,"r_638":502,"r_808":502,"r_919":502,"r_915":502,"r_196":502,"r_118":502,"r_812":502,"r_917":502,"r_671":502,"r_804":502,"r_498":502,"r_513":502,"r_792":502,"r_172":502,"r_173":502,"r_781":502,"r_242":502,"r_191":502,"r_779":502,"r_941":502,"r_944":502,"r_700":502,"r_220":502,"r_737":502,"r_319":502,"r_706":502,"r_765":502,"r_425":502,"r_705":502,"r_933":502,"r_308":502,"r_386":502,"r_912":502,"r_415":502,"r_299":502,"r_963":502,"r_844":502,"r_101":502,"r_170":502,"r_882":502,"r_96":502,"r_409":502,"r_630":502,"r_151":502}', 'preferences' => '{"laimoon_fallback_number":"0"}' ), 'CourseTranslation' => array( 'id' => '221652', 'course_id' => '144163', 'title' => 'Patient Customer Service ', 'slug' => 'part-time-patient-customer-service-john-academy', 'external_link' => 'https://www.johnacademy.co.uk/course/patient-customer-service-course/', 'summary' => 'In order to provide proper medical facilities to the patient, it is vital to provide smooth customer service. Learn how to offer quality service and allow them to have a good experience from the <strong>Patient Customer Service Course</strong>. Whether you are an aspiring professional or already working in the medical sector, this course will come in handy.<br /> <br /> The course is designed to provide you with an excellent learning experience. You will be able to familiarise yourself with different areas of patient customer service. Here, you will be able to improve your skills such as operative, organising skills, filling skills and learn how to assist your customers effectively. The course will also include lessons on medical jargon and terminology. By the end of the course, you will develop the competence to handle difficult customers.<br /> <br /> Along with effective skills, the course will also provide you with a certificate of achievement. This certificate will increase your employability in the relevant fields. Join now!<br /> <br /> <br /> <br /> <br /> <strong>Patient Customer Service Course</strong><br /> <br /> <ul> <li>Module 01: Introduction To Patient Customer Service</li> <li>Module 02: Effective Patient Customer Service Training</li> <li>Module 03: Areas Of Patient Customer Service</li> <li>Module 04: Customer Service Operative Skills</li> <li>Module 05: Organising Schedules</li> <li>Module 06: Medical Jargon And Terminology</li> <li>Module 07: Effective Filing Systems In Medical Offices</li> <li>Module 08: Patient Customer Service Soft Skills</li> <li>Module 09: What Customer Service Is To Different Medical Professionals</li> <li>Module 10: Providing Customer Service And Support To Colleagues</li> <li>Module 11: Handling Difficult Customers</li> </ul> ', 'outline' => null, 'who_should_take_this_course' => null, 'career_path' => 'Medical Receptionist,Patient Services Coordinator,Medical Administrator,Customer Experience Specialist', 'eligibility' => 'This Patient Customer Service Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful.', 'school' => 'John Academy', 'keywords' => 'Customer Service,Customer,Patient customer service,Filing medical records,Organising schedules', 'location' => 'Online', 'duration' => '6 To 7 Hours', 'timing' => 'Flexible', 'cost' => null, 'discount' => null, 'eligibility_criteria' => null, 'job_matching_keywords' => null, 'boosted' => '0', 'lang_code' => 'en', 'status' => 'active', 'auto_translated' => '0', 'objectives' => null, 'photo' => null, 'photo_cta' => null, 'video' => null ), 'Profile' => array() ), (int) 1 => array( 'Course' => array( 'id' => '135794', 'seeder_id' => '43', 'edited_seeder_id' => '43', 'edited_client_id' => '99998549', 'title' => 'Customer Service Skills', 'external_link' => 'https://courselines.org/course/customer-service-skills/', 'objectives' => null, 'photo_cta' => null, 'photo' => null, 'length' => '', 'next_session' => '', 'schedules' => null, 'duration' => 'Upto 3 Hours', 'base_duration' => '0', 'timing' => '', 'location' => 'Online', 'global_location_id' => '275', 'school' => 'Course Line', 'logo' => '', 'certificate_diploma' => 'yes', 'image' => '', 'brochure_url' => null, 'video' => '', 'cost' => '', 'price' => '19', 'price_enquiry' => '0', 'course_status' => 'Paid', 'base_price' => '18', 'nondiscounted_base_price' => '360', 'currency' => 'GBP', 'discount' => '95% Off for Laimoon Users!', 'free_trial_text' => '', 'laimoon_offer' => '1', 'summary' => 'The Customer Service Skills course begins with the essential knowledge of Customer Service Skills and progresses to impart shared skill knowledge. This course will provide you with a comprehensive understanding of Customer Service Skills through key ideas, strategies, and in-depth information. This Customer Service Skills course will teach you real-world information and expertise from industry professionals and practitioners.<br /> <br /> This Customer service course is fully an online course; you can start your learning from anywhere in the world. All you need is just a smartphone, tablet, laptop or any other device with an internet connection.<br /> <br /> After successfully completing the course, you will gather all knowledge about this course, and you will get a recognition PDF certificate which is free of cost (price included in the course price). The certificate will enable you to add more value to your CV in order to stand out in the employment market or job market. In short, the Title Course is the ideal course for advancing your career. So, what are you holding out for? Enrol the course now!<br /> <br /> <strong>Special Offer</strong> <ul> <li>Customer service Learner will get Free Certificate</li> <li>Customer service No Extra fees</li> <li>Customer service Lifetime Course Access</li> </ul> <strong>Why Choose the Customer Service Skills Short course?</strong> <ul> <li>Developed by Qualified Professionals With Updated Materials</li> <li>24/7 Learning Support and Assistance</li> <li>Course completion free PDF certificate</li> <li>High-quality E-learning Study Materials</li> <li>No Hidden Fees or Exam Charges</li> <li>Access the Course Anywhere in the World</li> <li>Self Paced Learning and Laptop, Tablet, Smartphone Friendly</li> </ul> <strong>Customer Service Skills Training<br /> <br /> Course Curriculum</strong><br /> <br /> Module 01: What is Customer Service?<br /> <br /> Module 02: Q&A<br /> <br /> Module 03: Setting Goals<br /> <br /> Module 04: The Critical Elements of Customer Service<br /> <br /> Module 05: The Second Critical Element - Procedures<br /> <br /> Module 06: The Third Critical Element - Culture<br /> <br /> Module 07: The Fourth Critical Element - Problem-Solving<br /> <br /> Module 08: The Fifth Critical Element - Measurement<br /> <br /> Module 09: The Sixth Critical Element - Reinforcement<br /> <br /> Module 10: Communication Skills<br /> <br /> Module 11: Telephone Techniques<br /> <br /> Module 12: Dealing With Difficult Customers<br /> <br /> Module 13: Dealing With Challenges Assertively<br /> <br /> Module 14: Dealing With Difficult People<br /> <br /> Module 15: Reflective Practice<br /> <br /> Module 16: Dealing With Stress<br /> <br /> <strong>Certification</strong><br /> <br /> By the successful completion of the Customer service course, the learner will instantly receive an E-Certificate, which is free of cost. In addition, our courses provide you with up-to-date industry knowledge and skills, aiming to make you an expert in the field.', 'outline' => '', 'who_should_take_this_course' => '', 'eligibility' => '<br /> There is no special requirements, anyone can take this course all you need is a smart device (smart phone, tablet, laptop or computer) with internet connection so that you can access the course from anywhere in the world.', 'about_school' => '', 'keywords' => 'Customer Service Manager,Manager,Customer Service Centre,Customer Service Skills,Customer service', 'job_matching_keywords' => 'Customer Service Skills', 'instructor_bio' => '', 'external_course_info' => null, 'eligibility_criteria' => '', 'career_opportunity' => '', 'targetted_roles' => '', 'targetted_industries' => '', 'targetted_locations' => '', 'gender' => '0', 'targetted_course_categories' => '777,215,216', 'suggested_course_categories' => '', 'course_type_id' => '2', 'course_provider_id' => '12200', 'trainer_ids' => '', 'created' => '2022-05-11 19:23:14', 'updated' => '2023-02-06 13:05:19', 'sort_order' => '0', 'page' => 'JobListing', 'to_emails' => 'info@courseline.co.uk', 'cc_emails' => '', 'phone_number' => '', 'pri_line_number' => '', 'instant_calls' => '1', 'status' => 'active', 'collect_mode' => 'provider', 'slug' => 'part-time-customer-service-skills-course-line', 'ratings' => 'a:1:{s:2:"r1";a:4:{s:12:"number_votes";i:1;s:12:"total_points";s:1:"1";s:7:"dec_avg";d:1;s:9:"whole_avg";d:1;}}', 'agg_ratings' => null, 'prospects' => '1', 'end_date' => '2022-05-12 16:09:00', 'featured' => '0', 'impressions' => '0', 'contract_type' => 'CPC', 'deleted' => '0', 'delete_request' => '0', 'accreditation' => '0', 'accreditation_logos' => 'CPD Group', 'invoice_type' => 'CPC', 'payment_mode' => 'paid', 'invoice_value' => '5', 'invoice_click_value' => '0.1', 'next_session_date' => null, 'brochure_cost' => '3', 'call_cost' => '0', 'boosted' => '0', 'featured_text' => null, 'fresh' => '0', 'connections' => '502', 'show_map' => '0', 'course_feed_id' => '0', 'visa_required' => '0', 'ladies_only' => '0', 'gents_only' => '0', 'method' => 'Part Time', 'study_timings' => '2', 'language_program_covers' => '', 'language_program_level' => '', 'language_program_type' => '', 'language_study_mode' => '', 'badge_url' => null, 'last_revision_status' => 'New', 'online_method' => '', 'delivery_languages' => 'en', 'career_path' => 'Customer Service Manager,Customer Service Team Leader,Customer Service Specialist,Customer Service Agent,Customer Service Centre', 'rank' => null, 'resized' => '0', 'ctr' => '100.000', 'laimoon_rank' => '{"default":3500,"127985_en_c":350000000,"124797_en_c":350000000,"72_en_c":350000000,"127946_en_c":350000000,"253689_en_c":350000000,"121626_en_c":350000000,"124762_en_c":350000000,"127950_en_c":350000000,"127986_en_c":350000000,"253357_en_c":350000000,"124798_en_c":350000000,"253696_en_c":350000000,"121627_en_c":350000000,"124758_en_c":350000000,"253358_en_c":350000000,"253362_en_c":350000000,"127946_en_pt":350000000,"341_ar_c":350000000}', 'lead_count' => '0', 'enrol_option' => '1', 'enrol_free' => '0', 'import_course_code' => '', 'cpa_recommended' => '0', 'study_format' => 'Video', 'pdf_certificate' => '0', 'course_certificate' => '', 'bundle_id' => null, 'randomizer' => '99965708', 'virtual_classroom' => '0', 'on_credit' => '0', 'laimoon_organized' => '0' ), 'CourseProvider' => array( 'id' => '12200', 'name' => 'Course Line', 'account_name' => '', 'trainer_type' => 'institute', 'slug' => 'course-line', 'location' => null, 'customer_name' => 'Ashfaque Ahmed', 'seeder_id' => '43', 'phone_number' => '7360505536', 'pri_line_number' => '', 'address_street' => '71-75 Shelton Street', 'address_building' => '', 'address_city' => ' London', 'address_country' => 'United Kingdom', 'addresss' => '71-75 Shelton Street, London, United Kingdom', 'invoice_email' => 'info@courseline.co.uk', 'student_enrolment' => '1', 'masked_emails' => '1', 'moneyback' => '1', 'student_enrolment_processing_percentage' => '50', 'invoice_missed_calls' => '0', 'budget_alerts' => '0', 'budget_amount' => '0', 'budget_start_date' => null, 'provider_code' => '', 'payment_type' => 'CPC', 'intl_leads_enabled' => '0', 'invoice_notification' => '0', 'enable_intro_offer' => '1', 'lead_notification' => '1', 'weekly_digest' => '1', 'logo' => 'content_1644916572-Course-Line-Temp-Logo.png', 'logo_size' => '{"width":586,"height":100}', 'description' => 'With Course Line, you have access to the best courses - all with one consistent interface.<br /> <br /> Course Line is affordable and flexible. We offer an extensive library of courses with over 300 hours of video lectures, online exams, test areas, as well as traditional handouts. It's never too late to learn something new with Course Line<br /> Our courses are designed with busy professionals in mind - they are self-paced, start at any time of the year, and can be completed in as little as 3 months.<br /> <br /> Courses that fit in your life with Course Line. We offer a variety of learning materials including video and audio lectures, online exams, test areas, as well as traditional handouts - you can choose what works best for you.', 'website' => 'https://courseline.co.uk/', 'no_of_courses' => null, 'course_types' => '', 'spotlight' => null, 'video_thumb' => null, 'video_embed_code' => '', 'meta_title' => null, 'meta_description' => null, 'meta_keywords' => null, 'email' => 'info@courseline.co.uk', 'contact_phone_number' => '+44 7360505536', 'contact_person_position' => null, 'global_location_ids' => '275', 'head_office_gloc_id' => '275', 'vat_enabled' => '0', 'draft' => '0', 'auto_account_suspension' => '0', 'ratings' => 'a:1:{s:2:"r1";a:2:{s:7:"dec_avg";d:0;s:9:"whole_avg";d:0;}}', 'call' => '0', 'auto_call_paid' => '0', 'instant_callback_number' => '', 'instant_callback_status' => 'No', 'instant_callback_disabled' => '1', 'show_map' => '0', 'same_place' => '0', 'tier' => 'tier3', 'featured_advertiser' => '0', 'institution_type' => 'Training Institute', 'certificate' => null, 'hyperlocal_leads' => '0', 'training_mode' => 'Online', 'establish' => null, 'verify_code' => '', 'verify_status' => '1', 'course_csa_keywords' => null, 'untrusted' => '0', 'mobile_cpc_disabled' => '0', 'deleted' => '0', 'created' => '2022-02-13 22:42:23', 'modified' => '2023-11-27 15:08:36', 'pageview_enabled' => '1', 'timezone' => 'Europe/London', 'provider_status' => 'performance', 'cpc_direct_linking' => 'no', 'phone_calls_timing' => '', 'phone_calls_exclude_days' => '', 'signup' => '1', 'completeness' => '1', 'signup_status' => 'Converted', 'engagement_ranking' => 'normal', 'exclusive_leads' => '0', 'progress' => null, 'verified_time' => '2022-03-14 22:39:12', 'profile_completed_time' => '2022-02-15 13:16:13', 'payment_overdue' => '0', 'bad_debtor' => '0', 'tax_regn_number' => null, 'tax_emirate' => null, 'traffic_referral' => '/', 'course_type_ids' => '2,7', 'trusted' => '0', 'legacy' => '0', 'moderation_status' => 'verified', 'rfp_email_alerts' => '0', 'rfp_unsubscribed' => '0', 'offer_start_date' => '0000-00-00', 'offer_end_date' => '0000-00-00', 'offer_price' => '0', 'discount_percentage' => '0', 'offer_published' => '0', 'offer_text' => '', 'resized' => '0', 'is_corporate' => null, 'topup_auto_renew' => '0', 'disabled_topup' => '0', 'topup_credit_enabled' => '0', 'enable_hyperlocation_leads' => '0', 'import_course_enable' => '0', 'sample_certificate' => 'https://cdn.laimoon.com/cityimages/marketing/1701083276_Certificat.jpg', 'lead_filters' => null, 'repeat_email_lead_alerts' => '1', 'load_blncr_weight' => '1', 'remote_option' => null, 'classroom_status' => 'pending', 'topup_info' => null, 'provider_rank' => '{"default":502,"rndm":494622,"r_9":502,"r_151":502,"r_403":502,"r_204":502,"r_432":502,"r_517":502,"r_600":502,"r_792":502,"r_10":502,"r_530":502,"r_83":502,"r_757":502,"r_419":502,"r_589":502,"r_847":502,"r_929":502,"r_926":502,"r_630":502,"r_82":502,"r_394":502,"r_146":502,"r_684":502,"r_617":502,"r_84":502,"r_615":502,"r_173":502,"r_174":502,"r_408":502,"r_602":502,"r_652":502,"r_927":502,"r_169":502,"r_85":502,"r_385":502,"r_86":502,"r_183":502,"r_404":502,"r_655":502,"r_608":502,"r_673":502,"r_81":502,"r_125":502,"r_910":502,"r_854":502,"r_677":502,"r_793":502,"r_439":502,"r_528":502,"r_931":502,"r_91":502,"r_259":502,"r_755":502,"r_780":502,"r_323":502,"r_66":502,"r_253":502,"r_254":502,"r_12":502,"r_807":502,"r_231":502,"r_918":502,"r_236":502,"r_167":502,"r_194":502,"r_193":502,"r_168":502,"r_670":502,"r_541":502,"r_658":502,"r_512":502,"r_787":502,"r_791":502,"r_843":502,"r_87":502,"r_438":502,"r_199":502,"r_198":502,"r_798":502,"r_237":502,"r_707":502,"r_188":502,"r_196":502,"r_15":502,"r_364":502,"r_207":502,"r_362":502,"r_191":502,"r_80":502,"r_113":502,"r_779":502,"r_763":502,"r_851":502,"r_852":502,"r_900":502,"r_17":502,"r_281":502,"r_352":502,"r_348":502,"r_69":502,"r_378":502,"r_660":502,"r_690":502,"r_731":502,"r_190":502,"r_14":502,"r_953":502,"r_94":502,"r_79":502,"r_374":502,"r_682":502,"r_95":502,"r_762":502,"r_232":502,"r_709":502,"r_759":502,"r_527":502,"r_256":502,"r_255":502,"r_388":502,"r_309":502,"r_313":502,"r_440":502,"r_933":502,"r_320":502,"r_195":502,"r_657":502,"r_27":502,"r_881":502,"r_347":502,"r_868":502,"r_329":502,"r_88":502,"r_220":502,"r_209":502,"r_123":502,"r_788":502,"r_812":502,"r_842":502,"r_257":502,"r_614":502,"r_111":502,"r_112":502,"r_119":502,"r_215":502,"r_911":502,"r_350":502,"r_203":502,"r_668":502,"r_901":502,"r_809":502,"r_142":502,"r_143":502,"r_799":502,"r_635":502,"r_187":502,"r_26":502,"r_582":502,"r_20":502,"r_161":502,"r_697":502,"r_221":502,"r_216":502,"r_922":502,"r_234":502,"r_197":502,"r_114":502,"r_610":502,"r_441":502,"r_705":502,"r_206":502,"r_365":502,"r_777":502,"r_332":502,"r_703":502,"r_324":502,"r_233":502,"r_867":502,"r_804":502,"r_172":502,"r_89":502,"r_229":502,"r_943":502,"r_696":502,"r_97":502,"r_343":502,"r_346":502,"r_959":502,"r_607":502,"r_373":502,"r_266":502,"r_60":502,"r_375":502,"r_662":502,"r_691":502,"r_887":502,"r_888":502,"r_952":502,"r_126":502,"r_653":502,"r_811":502,"r_243":502,"r_499":502,"r_581":502,"r_776":502,"r_354":502,"r_692":502,"r_202":502,"r_507":502,"r_508":502,"r_646":502,"r_265":502,"r_960":502,"r_227":502,"r_672":502,"r_490":502,"r_318":502,"r_620":502,"r_425":502,"r_357":502,"r_401":502,"r_599":502,"r_694":502,"r_738":502,"r_328":502,"r_381":502,"r_648":502,"r_383":502,"r_666":502,"r_789":502,"r_790":502,"r_124":502,"r_784":502,"r_122":502,"r_781":502,"r_312":502,"r_43":502,"r_210":502,"r_90":502,"r_803":502,"r_185":502,"r_384":502,"r_636":502,"r_166":502,"r_163":502,"r_164":502,"r_656":502,"r_261":502,"r_919":502,"r_940":502,"r_638":502,"r_319":502,"r_268":502,"r_270":502,"r_536":502,"r_99":502,"r_626":502,"r_511":502,"r_588":502,"r_533":502,"r_531":502,"r_141":502,"r_583":502,"r_148":502,"r_871":502,"r_412":502,"r_241":502,"r_345":502,"r_523":502,"r_418":502,"r_725":502,"r_844":502,"r_616":502,"r_539":502,"r_882":502,"r_247":502,"r_230":502,"r_840":502,"r_724":502,"r_371":502,"r_422":502,"r_96":502,"r_98":502,"r_387":502,"r_954":502,"r_391":502,"r_248":502,"r_145":502,"r_737":502,"r_400":502,"r_894":502,"r_915":502,"r_225":502,"r_941":502,"r_944":502,"r_913":502,"r_734":502,"r_526":502,"r_818":502,"r_70":502,"r_500":502,"r_409":502,"r_782":502,"r_361":502,"r_110":502,"r_353":502,"r_351":502,"r_217":502,"r_118":502,"r_643":502,"r_226":502,"r_315":502,"r_848":502,"r_761":502,"r_671":502,"r_177":502,"r_180":502,"r_181":502,"r_314":502,"r_587":502,"r_794":502,"r_386":502,"r_246":502,"r_765":502,"r_147":502,"r_609":502,"r_245":502,"r_249":502,"r_768":502,"r_637":502,"r_769":502,"r_914":502,"r_942":502,"r_723":502,"r_344":502,"r_120":502,"r_155":502,"r_149":502,"r_433":502,"r_925":502,"r_951":502,"r_494":502,"r_162":502,"r_706":502,"r_424":502,"r_797":502,"r_192":502,"r_645":502,"r_436":502,"r_222":502,"r_700":502,"r_178":502,"r_949":502,"r_841":502,"r_370":502,"r_427":502,"r_963":502,"r_214":502,"r_785":502,"r_127":502,"r_420":502,"r_795":502,"r_538":502,"r_879":502,"r_322":502,"r_596":502,"r_681":502,"r_689":502,"r_948":502,"r_267":502,"r_760":502,"r_898":502,"r_897":502,"r_744":502,"r_816":502,"r_414":502,"r_316":502,"r_269":502,"r_830":502,"r_831":502,"r_327":502,"r_406":502,"r_934":502,"r_219":502,"r_629":502,"r_665":502,"r_355":502,"r_170":502,"r_498":502,"r_258":502,"r_513":502,"r_29":502,"r_461":502,"r_770":502,"r_845":502,"r_516":502,"r_21":502,"r_42":502,"r_41":502,"r_612":502,"r_291":502,"r_223":502,"r_224":502,"r_415":502,"r_876":502,"r_472":502,"r_423":502,"r_321":502,"r_814":502,"r_524":502,"r_244":502,"r_632":502,"r_101":502,"r_201":502,"r_808":502,"r_443":502,"r_242":502,"r_764":502,"r_956":502,"r_701":502,"r_810":502,"r_805":502,"r_752":502,"r_693":502,"r_358":502,"r_932":502,"r_121":502,"r_611":502,"r_923":502,"r_542":502,"r_739":502,"r_335":502,"r_330":502,"r_128":502,"r_382":502,"r_747":502,"r_786":502,"r_742":502,"r_909":502,"r_592":502,"r_748":502,"r_367":502,"r_849":502,"r_639":502,"r_857":502,"r_813":502,"r_688":502,"r_896":502,"r_899":502,"r_613":502,"r_395":502,"r_396":502,"r_398":502,"r_839":502,"r_103":502,"r_369":502,"r_292":502,"r_819":502,"r_821":502,"r_950":502,"r_308":502,"r_835":502,"r_834":502,"r_924":502,"r_917":502,"r_115":502,"r_272":502,"r_393":502,"r_892":502,"r_802":502,"r_873":502,"r_869":502,"r_397":502,"r_399":502,"r_726":502,"r_870":502,"r_955":502,"r_864":502,"r_865":502,"r_540":502,"r_859":502,"r_860":502,"r_299":502,"r_861":502,"r_736":502,"r_749":502,"r_379":502,"r_52":502,"r_806":502,"r_695":502,"r_930":502,"r_817":502,"r_325":502,"r_758":502,"r_106":502,"r_515":502,"r_520":502,"r_271":502,"r_838":502,"r_720":502,"r_144":502,"r_240":502,"r_200":502,"r_683":502,"r_597":502,"r_829":502,"r_519":502,"r_521":502,"r_686":502,"r_260":502,"r_958":502,"r_730":502,"r_863":502,"r_862":502,"r_380":502,"r_846":502,"r_522":502,"r_171":502,"r_912":502,"r_605":502,"r_680":502,"r_928":502}', 'preferences' => '{"laimoon_fallback_number":"0"}' ), 'CourseTranslation' => array( 'id' => '212084', 'course_id' => '135794', 'title' => 'Customer Service Skills', 'slug' => 'part-time-customer-service-skills-course-line', 'external_link' => 'https://courselines.org/course/customer-service-skills/', 'summary' => 'The Customer Service Skills course begins with the essential knowledge of Customer Service Skills and progresses to impart shared skill knowledge. This course will provide you with a comprehensive understanding of Customer Service Skills through key ideas, strategies, and in-depth information. This Customer Service Skills course will teach you real-world information and expertise from industry professionals and practitioners.<br /> <br /> This Customer service course is fully an online course; you can start your learning from anywhere in the world. All you need is just a smartphone, tablet, laptop or any other device with an internet connection.<br /> <br /> After successfully completing the course, you will gather all knowledge about this course, and you will get a recognition PDF certificate which is free of cost (price included in the course price). The certificate will enable you to add more value to your CV in order to stand out in the employment market or job market. In short, the Title Course is the ideal course for advancing your career. So, what are you holding out for? Enrol the course now!<br /> <br /> <strong>Special Offer</strong> <ul> <li>Customer service Learner will get Free Certificate</li> <li>Customer service No Extra fees</li> <li>Customer service Lifetime Course Access</li> </ul> <strong>Why Choose the Customer Service Skills Short course?</strong> <ul> <li>Developed by Qualified Professionals With Updated Materials</li> <li>24/7 Learning Support and Assistance</li> <li>Course completion free PDF certificate</li> <li>High-quality E-learning Study Materials</li> <li>No Hidden Fees or Exam Charges</li> <li>Access the Course Anywhere in the World</li> <li>Self Paced Learning and Laptop, Tablet, Smartphone Friendly</li> </ul> <strong>Customer Service Skills Training<br /> <br /> Course Curriculum</strong><br /> <br /> Module 01: What is Customer Service?<br /> <br /> Module 02: Q&A<br /> <br /> Module 03: Setting Goals<br /> <br /> Module 04: The Critical Elements of Customer Service<br /> <br /> Module 05: The Second Critical Element - Procedures<br /> <br /> Module 06: The Third Critical Element - Culture<br /> <br /> Module 07: The Fourth Critical Element - Problem-Solving<br /> <br /> Module 08: The Fifth Critical Element - Measurement<br /> <br /> Module 09: The Sixth Critical Element - Reinforcement<br /> <br /> Module 10: Communication Skills<br /> <br /> Module 11: Telephone Techniques<br /> <br /> Module 12: Dealing With Difficult Customers<br /> <br /> Module 13: Dealing With Challenges Assertively<br /> <br /> Module 14: Dealing With Difficult People<br /> <br /> Module 15: Reflective Practice<br /> <br /> Module 16: Dealing With Stress<br /> <br /> <strong>Certification</strong><br /> <br /> By the successful completion of the Customer service course, the learner will instantly receive an E-Certificate, which is free of cost. In addition, our courses provide you with up-to-date industry knowledge and skills, aiming to make you an expert in the field.', 'outline' => '', 'who_should_take_this_course' => '', 'career_path' => 'Customer Service Manager,Customer Service Team Leader,Customer Service Specialist,Customer Service Agent,Customer Service Centre', 'eligibility' => '<br /> There is no special requirements, anyone can take this course all you need is a smart device (smart phone, tablet, laptop or computer) with internet connection so that you can access the course from anywhere in the world.', 'school' => 'Course Line', 'keywords' => 'Customer Service Manager,Manager,Customer Service Centre,Customer Service Skills,Customer service', 'location' => 'Online', 'duration' => 'Upto 3 Hours', 'timing' => '', 'cost' => null, 'discount' => '95% Off for Laimoon Users!', 'eligibility_criteria' => '', 'job_matching_keywords' => 'Customer Service Skills', 'boosted' => '0', 'lang_code' => 'en', 'status' => 'active', 'auto_translated' => '0', 'objectives' => null, 'photo' => null, 'photo_cta' => null, 'video' => null ), 'Profile' => array() ) ) $job = array( 'Job' => array( 'id' => '39307380', 'contact_id' => '3773199', 'recruiter_id' => '74726', 'job_function_id' => null, 'title' => 'Customer Sales Advisor - Dublin - Weekdays Only!', 'vacancies' => null, 'job_type_id' => null, 'description' => null, 'pay_status' => 'Free', 'external_job_description' => 'Customer Sales Advisor - Office hours Monday to Friday only!<br> Join Sky Ireland as a Customer Sales Advisor in our Dublin contact centre earning €27,473 per annum with the opportunity to earn up to 18% bonus each year. Its our people that make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine. <br> Our contact centres have embraced hybrid working which means youll split your time between home and the office. <br> What youll do: <br>● Take inbound calls from existing customers who are thinking about cancelling all or part of their subscription. <br>● Get to know your customer through great conversations to assess their needs & overcome any objections they may have and make sure they have a package that suits their needs best. <br>● Be available to support our customers Monday to Friday between the hours of 9am - 5:30pm <br> Training and Development is hugely important to us which is why well teach you all you need to know about our award-winning products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. <br> What youll bring: <br>● A passion for great customer service <br>● Target driven <br>● Brilliant at connecting with people <br>● Ability to understand our customers needs <br>● Creative approach to problem solving <br>● Willingness to learn new skills <br> What we offer: <br>● Regular incentives & rewards <br>● In-depth sales training, that can be applied to any sales environment <br>● Clear progression path, with opportunities to upskill through our Advisor Development Program and Emerging Leader Program <br> The Benefits: <br> At Sky Ireland, we offer our employees an extensive list of benefits, including: <br>● Free Sky TV, along with discounted broadband <br>● Private healthcare with Laya Healthcare <br>● Annual Sharesave scheme <br>● Sky pension plan and Life Assurance which gives you extra piece of mind <br>● Dental healthcare options <br>● Cycle to work scheme <br>● Exclusive discounts from over 800 retailers <br> Inclusion: <br> CVs arent everything. Were more focused on who you are and the potential youll bring to Sky. Thats why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking the support button at the beginning of your application. <br> Where youll work!<br> Youll be based at our brilliant Contact Centre at Burlington Plaza in the centre of Dublin, but we operate a hybrid model which allows you the flexibility to split your time between home and the office, if preferable. <br> When youre on site, youll have access to free tea and coffee, break out TV area, bike rack, changingshower facilities, and discounted bus travel. Find out more about Sky Ireland here: <br> Why wait?<br> Apply now to build an amazing career and be part of a brilliant team. We cant wait to hear from you. <br> To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. <br> Just so you know: if your application is successful, well ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. <br>', 'course_qualifications' => null, 'global_location_id' => '104', 'gender' => '0', 'baseSalary' => null, 'salary_duration' => 'Monthly', 'job_type' => '', 'salaryFrom' => null, 'salaryTo' => null, 'currency_id' => null, 'hide_salary' => '0', 'benefits' => null, 'salary_type_id' => null, 'travel_type_id' => null, 'travel_id' => null, 'education_id' => null, 'education_background' => null, 'language_id' => null, 'position_level_id' => null, 'position_type' => null, 'number_of_staffs_mange' => null, 'experiance' => null, 'sales_experience' => null, 'sales_focus' => null, 'sales_cycle_id' => null, 'reporting_to' => null, 'otherAssignments' => null, 'otherConsiderations' => null, 'ideal_candidate' => null, 'company_info' => null, 'company_id' => '132469', 'company_name' => 'Sky', 'external_apply_url' => 'https://ie.jooble.org/external/-8650595201160032414?cpc=d0FU&utm_source=affiliate&utm_medium=laimoon_organic_ie&extra_ars_request_id=cb873225edcf955514a920ad5473bfd5', 'external_short_url' => '', 'apply_url' => null, 'contributed' => '0', 'created' => null, 'published' => '2024-01-09 07:15:25', 'closed_time' => null, 'updated' => null, 'hideCompany' => null, 'hide_contact_info' => '0', 'application_count' => '0', 'closed' => '0', 'draft' => '0', 'rejected' => '0', 'deleted' => '0', 'moderated' => '1', 'boosted' => '0', 'rejectnote' => null, 'job_extended' => '0', 'purchased' => '0', 'seeder_id' => '8', 'source_id' => 'jooble', 'course_keywords' => null, 'shortlist_magic_applied' => '0', 'shortlist_magic_keywords' => null, 'living_in' => '0', 'age_limit' => null, 'is_managerial' => '0', 'application_email' => null, 'quality_score' => null, 'reopened' => '0', 'quality_type' => 'White', 'promoted' => '0' ), 'Recruiter' => array( 'first_name' => 'Jooble Jobs', 'last_name' => null, 'recruiter_type' => 'company' ), 'GlobalLocation' => array( 'id' => '104', 'display_name' => 'Ireland', 'name_ar' => null, 'country_id' => '98', 'Country' => array( 'name' => 'Ireland', 'id' => '98', 'slug' => 'ireland', 'code' => 'IE' ) ), 'Company' => array( 'id' => '132469', 'name' => 'Sky', 'website' => 'http://careers.sky.com/', 'verified' => '0', 'photo' => 'Sky_e68b6a60-f6a3-11ea-a624-a7dff944edb3.jpeg', 'details' => null, 'display_details' => '' ), 'Industry' => array(), 'Tag' => array() ) $jobsList = array() $courses = array() $promotedCourses = array() $referer = '/' $urlKeyword = 'Customer ' $profile = array( 'locations' => array( (int) 2 => 'UAE' ), 'searchKey' => '', 'guest' => (int) 1, 'jobCount' => '24246', 'contributedJobCount' => '24', 'courseCount' => null ) $askLogin = true $jobLinkTitle = 'Customer ' $renderSchema = 'yes' $title_for_layout = 'Customer Sales Advisor - Dublin - Weekdays Only! jobs in Sky in Ireland.' $page_description = 'Apply to Customer Sales Advisor - Dublin - Weekdays Only! jobs in Sky in Ireland.Find similar vacancies, jobs and salary information in Ireland.' $locationForTitle = 'Ireland' $currentJobCity = array( 'id' => '104', 'display_name' => 'Ireland', 'name_ar' => null, 'country_id' => '98', 'Country' => array( 'name' => 'Ireland', 'id' => '98', 'slug' => 'ireland', 'code' => 'IE' ) ) $jobCompanyPage = array( 'CompanyPage' => array( 'id' => '72799', 'title' => 'Sky', 'slug' => 'sky-3', 'description' => 'There’s plenty to talk about when working at Sky. Bumping into TV presenters. A different lunch menu every day. The content. The products. Time out to focus on career development. Only at Sky. See for yourself. ', 'meta_title' => 'Jobs from Sky', 'meta_description' => 'Jobs from Sky', 'meta_keywords' => 'Jobs from Sky', 'draft' => '0' ), 'CompanyPageTranslation' => array( 'id' => '72781', 'company_page_id' => '72799', 'title' => 'Sky', 'slug' => 'sky-3', 'summary' => null, 'description' => 'There’s plenty to talk about when working at Sky. Bumping into TV presenters. A different lunch menu every day. The content. The products. Time out to focus on career development. Only at Sky. See for yourself. ', 'meta_title' => 'Jobs from Sky', 'meta_description' => 'Jobs from Sky', 'meta_keywords' => 'Jobs from Sky', 'company_matching_keywords' => null, 'draft' => '0', 'lang_code' => 'en' ) ) $location = 'Ireland' $breadCrumbs = array( 'Job Details' => '' ) $relCourseBanner = array( 'relatedUrl' => 'https://courses.laimoon.com/uae/client-care-and-customer-service/customer-service', 'title' => 'Customer service', 'course_category_id' => (int) 215, 'relatedOnlineUrl' => 'https://courses.laimoon.com/online/client-care-and-customer-service/customer-service' ) $published = '2024-01-09 07:15:25' $daysleft = (float) -77 $isLoggedIn = false $facebookSession = null $fbConfig = array( 'AppId' => '151651858238476', 'APIKey' => '1c032aa6c89b302e8ec5dea94dc89104', 'AppSecret' => 'f2b69d3a25fe65601f146efe7178e72a' ) $linkedInConfig = array( 'APIKey' => '779yus3aqi524z', 'AppSecret' => 'XCdGJxUokce5Ygf6' ) $criticalCSSes = array( 'jobdetail' => 'jobdetail-critical-css', 'companylist' => 'companylist-critical-css', 'companyview' => 'companyview-critical-css', 'agencylist' => 'agencylist-critical-css', 'agencyview' => 'agencyview-critical-css', 'laimoonverified' => 'laimoonverified-critical-css', 'seopages' => 'seopages-critical-css', 'externalview' => 'externalview-critical-css', 'popularjobsearches' => 'popularjobsearches-critical-css' ) $basicProfileIncomplete = true $seeAllJobLink = 'https://jobs.laimoon.com/ireland/Customer ' $csaKeywords = array( (int) 0 => 'Customer Sales Advisor - Dublin - Weekdays Only!' ) $allowLoginClass = 'notlogin' $jobLocSlug = 'ireland' $jobLocName = 'Ireland' $pfBackgrounds = '' $jobLink = 'https://jobs.laimoon.com/jobs/externalview/39307380' $companyName = ' at Sky' $twitterText = 'Hiring now! Customer Sales Advisor - Dublin - Weekdays Only! at Sky. Please apply or share https://jobs.laimoon.com/jobs/externalview/39307380' $emailText = 'Hiring now! Customer Sales Advisor - Dublin - Weekdays Only! at Sky. Please apply or share by clicking here https://jobs.laimoon.com/jobs/externalview/39307380' $sCompanyName = false $csaSearchKey = 'Customer Sales Advisor - Dublin - Weekdays Only!' $jobDetails = 'job details' $btn_text = 'Apply on company website' $confidentialExists = false $showCompany = (int) 1 $mainCheck = (int) 1 $confidentialThumbClass = '' $cdnImageThumbPath = 'https://cdn.laimoon.com/profileimages/thumbnail/' $companyPageTitle = 'Sky'include - APP/View/Jobs/externalview.ctp, line 206 View::_evaluate() - CORE/Cake/View/View.php, line 948 View::_render() - CORE/Cake/View/View.php, line 910 View::render() - CORE/Cake/View/View.php, line 471 Controller::render() - CORE/Cake/Controller/Controller.php, line 948 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 194 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 162 [main] - APP/webroot/index.php, line 115
Hiring company
Sky
-
Patient Customer Service John AcademyAED 90Duration: 6 To 7 Hours
-
Customer Service Skills Course LineAED 87
AED 1,322Duration: Upto 3 Hours
Why are you reporting this job?
Job has expired Cannot view this pageAlternatively, you may click on the link below or copy/paste it into your browser.
https://ie.jooble.org/external/-8650595201160032414?cpc=d0FU&utm_source=affiliate&utm_medium=laimoon_organic_ie&extra_ars_request_id=cb873225edcf955514a920ad5473bfd5