Job details
Join Sky as a Customer Service Advisor in our Dublin contact centre earning €27, 473 per annum with the opportunity to earn up to 10% bonus every year too. Its our people that make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine. Our contact centres have embraced hybrid working which means you can split your time between home and the office. What youll do: * Take inbound calls from customers who might have a technical query or want to talk about billing or upgrading their package * Learn about our products and how to have great conversations with customers * Spend time understanding customer needs and recommend Sky products that will improve the customers viewing, online andor mobile experience * Be part of a supportive, fun, and friendly customer service team * Work 39 hours per week Monday - Friday between the hours of 8:45am & 7pm and Saturday 9am & 5.30pm What youll bring: * Brilliant listening skills * A passion for problem solving * An ability to empathise and understand customer needs * A passion for delivering brilliant customer service The Benefits: There are reasons people cant stop talking about #LifeAtSky. There really is something for everyone with our fantastic range of benefits. Individual Lifestyle * Free Sky TV, along with discounted broadband Health and well being * Discounts on external gyms * Cycle to work scheme * Private healthcare * Dental and other healthcare options Financial wellbeing * Sky pension plan and Life Assurance which gives you extra piece of mind Share in the Company success * Annual sharesave scheme and long service awards Inclusion: CVs arent everything. Were more focused on who you are and the potential youll bring to Sky. Thats why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking the support button at the beginning of your application. Where youll work! Youll be based at our brilliant Contact Centre at Burlington Plaza in the centre of Dublin, but we operate a hybrid model which allows you the flexibility to split your time between home and the office, if preferable. When youre on site, youll have access to free tea and coffee, break out TV area, bike rack, changingshower facilities, and discounted bus travel. Find out more about Sky Ireland here: Why wait? Apply now to build an amazing career and be part of a brilliant team. We cant wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, well ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer
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The Customer Service Representative Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass.<br /> <br /> This <strong>Customer Service Representative Diploma</strong> course provides complete 360-degree training on Customer Service Representative Diploma. You’ll get not one, not two, not three, but twenty-five Customer Service Representative Diploma courses included in this course. Plus Studyhub’s signature Forever Access is given as always, meaning these Customer Service Representative Diploma courses are yours for as long as you want them once you enrol in this course<br /> <br /> <strong>This Customer Service Representative Diploma Bundle consists the following career oriented courses:</strong> <ul> <li>Course 01: Diploma in Customer Service & Handling Complaints</li> <li>Course 02: Customer Service Manager Training and Front Desk Certification</li> <li>Course 03: Customer Relationship Management</li> <li>Course 04: Retail Customer Service & Effective Customer Targeting</li> <li>Course 05: Customer Service Fraud Officer</li> <li>Course 06: Know Your Customer (KYC)</li> <li>Course 07: Phone-Based Customer Service</li> <li>Course 08: Service Helpdesk & Technical Support Course</li> <li>Course 09: Call Centre Training: Excelling in Customer Service and Communication</li> <li>Course 10: Office Skills and Administration</li> <li>Course 11: Complaints Handling for Customer Care: Best Practices</li> <li>Course 12: Customer Service & Environment</li> <li>Course 13: Receptionist Diploma</li> <li>Course 14: Effective Communication Skills Diploma</li> <li>Course 15: Help Desk Training</li> <li>Course 16: Customer Service Management: Recovering Difficult Customers</li> <li>Course 17: Professional Certificate in Front Office</li> <li>Course 18: Ecommerce Management, Branding & Marketing</li> <li>Course 19: Professional Crisis Management Certificate</li> <li>Course 20: Marketing Strategies for Business</li> <li>Course 21: Conflict Resolution</li> <li>Course 22: Conversation Virtually with Anyone</li> <li>Course 23: Line Management</li> <li>Course 24: Workplace Productivity Training</li> <li>Course 25: Decision Making and Critical Thinking Online Course</li> </ul> <strong>Description</strong><br /> <br /> The <strong>Customer Service Representative Diploma</strong> course has been prepared by focusing largely on Customer Service Representative Diploma career readiness. 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The Customer Service Representative Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass.<br /> <br /> This <strong>Customer Service Representative Diploma</strong> course provides complete 360-degree training on Customer Service Representative Diploma. You’ll get not one, not two, not three, but twenty-five Customer Service Representative Diploma courses included in this course. Plus Studyhub’s signature Forever Access is given as always, meaning these Customer Service Representative Diploma courses are yours for as long as you want them once you enrol in this course<br /> <br /> <strong>This Customer Service Representative Diploma Bundle consists the following career oriented courses:</strong> <ul> <li>Course 01: Diploma in Customer Service & Handling Complaints</li> <li>Course 02: Customer Service Manager Training and Front Desk Certification</li> <li>Course 03: Customer Relationship Management</li> <li>Course 04: Retail Customer Service & Effective Customer Targeting</li> <li>Course 05: Customer Service Fraud Officer</li> <li>Course 06: Know Your Customer (KYC)</li> <li>Course 07: Phone-Based Customer Service</li> <li>Course 08: Service Helpdesk & Technical Support Course</li> <li>Course 09: Call Centre Training: Excelling in Customer Service and Communication</li> <li>Course 10: Office Skills and Administration</li> <li>Course 11: Complaints Handling for Customer Care: Best Practices</li> <li>Course 12: Customer Service & Environment</li> <li>Course 13: Receptionist Diploma</li> <li>Course 14: Effective Communication Skills Diploma</li> <li>Course 15: Help Desk Training</li> <li>Course 16: Customer Service Management: Recovering Difficult Customers</li> <li>Course 17: Professional Certificate in Front Office</li> <li>Course 18: Ecommerce Management, Branding & Marketing</li> <li>Course 19: Professional Crisis Management Certificate</li> <li>Course 20: Marketing Strategies for Business</li> <li>Course 21: Conflict Resolution</li> <li>Course 22: Conversation Virtually with Anyone</li> <li>Course 23: Line Management</li> <li>Course 24: Workplace Productivity Training</li> <li>Course 25: Decision Making and Critical Thinking Online Course</li> </ul> <strong>Description</strong><br /> <br /> The <strong>Customer Service Representative Diploma</strong> course has been prepared by focusing largely on Customer Service Representative Diploma career readiness. 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Every one of the topics is divided into Customer Service Representative Diploma Elementary modules, allowing our students to grasp each lesson quickly.<br /> <br /> The <strong>Customer Service Representative Diploma</strong> course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc.<br /> <br /> <strong>In this exclusive Customer Service Representative Diploma bundle, you really hit the jackpot. 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/> <br /> <strong>This Fast-Moving Consumer Goods (FMCG) training offers</strong> <ul> <li>Free Time Management Course</li> <li>Free Certificate</li> <li>Lifetime Access</li> </ul> <br /> <strong>This course is ideal for:</strong> <ul> <li>Students</li> <li>Job seekers</li> <li>Teachers</li> </ul> <br /> <strong>Fast-Moving Consumer Goods (FMCG) Training Course Curriculum </strong> <ul> <li>Lecture 1: Introduction to FMCG</li> <li>Lecture 2: FMCG Supply Chain Management</li> <li>Lecture 3: FMCG Marketing and Consumer Behavior</li> <li>Lecture 4: FMCG Sales and Distribution</li> <li>Lecture 5: FMCG Pricing and Profitability</li> <li>Lecture 6: FMCG Trends and Innovations</li> <li>Lecture 7: FMCG Risk Management and Compliance</li> <li>Lecture 8: FMCG Case Studies and Best Practices</li> </ul> ', 'outline' => null, 'who_should_take_this_course' => null, 'career_path' => 'Head Product Management,Telco Product Manager,Senior Product Manager', 'eligibility' => '<br /> No formal entry 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You need to have: <ul> <li>Passion for learning</li> <li>A basic understanding of the English language </li> <li>This course is available to all learners, of all academic ;</li> </ul> ', 'school' => 'Course Line', 'keywords' => 'DGR,Air Cargo Forwarder,Air Cargo Acceptance,Consumer Rights,خدمة العملاء', 'location' => 'Online', 'duration' => 'Upto 5 Hours', 'timing' => 'Flexible', 'cost' => null, 'discount' => null, 'eligibility_criteria' => null, 'job_matching_keywords' => null, 'boosted' => '0', 'lang_code' => 'en', 'status' => 'active', 'auto_translated' => '0', 'objectives' => null, 'photo' => null, 'photo_cta' => null, 'video' => null ), 'Profile' => array() ) ) $job = array( 'Job' => array( 'id' => '39307379', 'contact_id' => '3773199', 'recruiter_id' => '74726', 'job_function_id' => null, 'title' => 'Customer Service Advisor - Dublin', 'vacancies' => null, 'job_type_id' => null, 'description' => null, 'pay_status' => 'Free', 'external_job_description' => 'Join Sky as a Customer Service Advisor in our Dublin contact centre earning €27, 473 per annum with the opportunity to earn up to 10% bonus every year too. Its our people that make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine. <br> Our contact centres have embraced hybrid working which means you can split your time between home and the office. <br> What youll do: <br>* Take inbound calls from customers who might have a technical query or want to talk about billing or upgrading their package <br>* Learn about our products and how to have great conversations with customers <br>* Spend time understanding customer needs and recommend Sky products that will improve the customers viewing, online andor mobile experience <br>* Be part of a supportive, fun, and friendly customer service team <br>* Work 39 hours per week Monday - Friday between the hours of 8:45am & 7pm and Saturday 9am & 5.30pm <br> What youll bring: <br>* Brilliant listening skills <br>* A passion for problem solving <br>* An ability to empathise and understand customer needs <br>* A passion for delivering brilliant customer service <br> The Benefits: <br> There are reasons people cant stop talking about #LifeAtSky. There really is something for everyone with our fantastic range of benefits. <br> Individual Lifestyle <br>* Free Sky TV, along with discounted broadband <br> Health and well being <br>* Discounts on external gyms <br>* Cycle to work scheme <br>* Private healthcare <br>* Dental and other healthcare options <br> Financial wellbeing <br>* Sky pension plan and Life Assurance which gives you extra piece of mind <br> Share in the Company success <br>* Annual sharesave scheme and long service awards <br> Inclusion: <br> CVs arent everything. Were more focused on who you are and the potential youll bring to Sky. Thats why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking the support button at the beginning of your application. <br> Where youll work!<br> Youll be based at our brilliant Contact Centre at Burlington Plaza in the centre of Dublin, but we operate a hybrid model which allows you the flexibility to split your time between home and the office, if preferable. <br> When youre on site, youll have access to free tea and coffee, break out TV area, bike rack, changingshower facilities, and discounted bus travel. Find out more about Sky Ireland here: <br> Why wait?<br> Apply now to build an amazing career and be part of a brilliant team. We cant wait to hear from you. <br> To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. <br> Just so you know: if your application is successful, well ask you to complete a criminal record check. 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Customer Service Advisor - Dublin at Sky. Please apply or share https://jobs.laimoon.com/jobs/externalview/39307379' $emailText = 'Hiring now! Customer Service Advisor - Dublin at Sky. 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Hiring company
Sky
-
AED 999
AED 1,998Duration: Upto 125 Hours -
Fast-Moving Consumer Goods (FMCG) Course LineAED 87Duration: Upto 5 Hours
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https://ie.jooble.org/external/-2780626114920143192?cpc=d0FU&utm_source=affiliate&utm_medium=laimoon_organic_ie&extra_ars_request_id=cb873225edcf955514a920ad5473bfd5