Senior Learning Consultant

Purpose & Overall Relevance for the Organization:

• The Learning Consultant is the first point of contact in the region for new (both US and Global) requests to the global learning team and will intake the request and then partner with the VP, Learning, Sr. Director, Delivery, and other Learning leadership team members as appropriate.
• Apply internal consulting skills and local expertise to discover, understand, and analyze project needs as they relate to Learning
• Work closely with stakeholders, TLOD Learning leaders, and team members to develop and implement solutions in alignment with priorities and goals providing insights about local / geography complexity, business environment, clinic and plant infrastructure & economic and cultural aspects that should be considered in the learning programs implementation.
• Understand the local business context and act as liaison between local and functional leaders and TLOD COE.
• Communicates and markets Global Learning Programs to all stakeholders and clients in Region
• Anticipate and address specific challenges or opportunities for the regions or countries.
• Ensure stakeholder satisfaction is achieved by communicating key learning processes and requirements
• Establish relationships and connections with local leaders and teams to bring feedback and insight to Learning COE.
• Support TLOD delivery and deployment of global learning programs assisting with translation and localization activities of curriculum where and when required
• Facilitates Learning Programs in local languages that he/she have proficiency as needed for the region (crucial for effective communication and engagement with employees who may not be proficient in a global business language).
• Understands and reports on all functional and local training activities & vendors used to ensure efficiencies of partnership with the Global Learning Team.
• Partners with Learning Instructional Design team to ensure consistent quality control, required components of learning programs meet standards and other compliance requirements
• Works with peers and leaders to identify areas where common or harmonized learning solutions can be leveraged across businesses
• Collaborates with Global Measurement and Digital Content leader to ensure all learning programs are being tracked, measured, and reported appropriately
• Ensures Global COE learning processes, standards and templates are accessible and used as appropriate
• Assists Learning Facilitators and Producers, reporting to the Global Learning COE, with coordination of live or virtual training and other associated logistics
• Helps to ensure a consistent learning experience for all global learning, professional skill and culture curriculum while escalating any ad hoc requests
• Identifies learning and leadership risks and impacts and communicates them to VP, Learning
• Perform other duties as assigned

• Ability to operate in a fast- paced, matrixed and collaborative work environment and be accountable for overall team success.
• Understanding of the health care industry preferable.
• Intermediate English language skills, additional language skills desirable.
• Customer focus (internally) and management.
• Strong leadership skills.
• Outstanding communicator with superior written/verbal communication skills as well as the ability to present his/her views in a clear and compelling manner
• Operate in a dynamic, fast moving and changing environment with ability to flex with business strategy
• Operate in an international environment.
• Team player who is highly motivated, flexible, and able to work with other cultures.
• Confident and results driven; consultative orientation, strong people, and process capability
• Demonstrates adaptability – learns quickly and responds positively to change and complexity

• University degree or equivalent qualification / work experience – 8-10 plus years in learning.
• 10 plus years of responsibility in the learning and development space
• Fluent English and Spanish
• Domain of Web Tools, Microsoft Office, and LMS