Singapore Citigold/Citi Private Client, Manager's Control Assessment - Transformation Manager - HYBRID

Whether you're at the start of your career or looking to discover your next adventure, your story begins here. At Citi , you'll have the opportunity to expand your skills and make a difference at one of the world's most global banks. We're fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You'll also have the chance to give back and make a positive impact where we live and work through volunteerism. Shape your Career with Citi Citi Global Wealth (CGW) brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network. We're currently looking for a high caliber professional to join our team as Vice President, Compliance Business Control Senior Manager - Hybrid (C13) based in 5 Changi Business Park, Singapore. Being part of our team means that we'll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

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Citi's CG-CPC CAO organization enables to achieve sustainable client-driven growth within risk appetite, champion business compliance with laws, rules, regulations and policies, Identify, assess and manage risk of sustained impact to business strategic objectives, provide oversight to mitigate negative public opinion impacting financial condition and resiliency and Drive optimization of controls and monitoring through industrial scale of automation. Reporting to Singapore CG-CPC R&C Head (Direct) and Asia Wealth MCA & Control Architecture & In-Business Regulatory Risk Management Lead (Matrix), this role is responsible for driving execution of Global Transformation activities across Manager's Control Assessment (MCA) program to fulfill OCC and FRB Consent Order (CO) requirements and developing specific implementation activities for in-scope markets. This is a high visibility individual contributor role requiring extensive interaction with Business Heads, Risk & Control teams and cross functional partners at Global, Region and Country teams to ensure effective identification and management of operational risks and effectual implementation and monitoring of controls, and managing country resources to drive focused execution on regulatory and policy requirements and deliver best-in-class standardized, streamlined and simplified MCA capabilities across the organization to strengthen the control environment. In this role, you're expected to:

• Be a key contributor in the implementation of a highly centralized Asia Wealth GRC team to restructure, simplify and standardize the content of our MCA and related operational risk disciplines across CGW in line with Global CGW MCA Simplification and Transformation Program. The designed targeted operating model will provide a greater focus on top-down guidance on the restructuring and execution of GRC framework components with a specific focus on the following activities:
  • Adoption of CEAM and Control Taxonomy across all the Assessment Units
  • MCA Content Uplift including content hygiene and end to end process reviews
  • Alignment to Minimum Control Design requirements, Adoption of CARAM procedures and alignment of controls to CARAM requirements
  • Adoption of new Inherent Risk Rating Methodology
  • Alignment of Control Assessment Methodology including Citi Control Standards
  • Assisting in review and reporting of the MCA results in the various governance forums.
  • Any other MCA Transformation milestones
• Leading MCA data normalization and stabilization efforts including Quality Control (QC) program execution by engaging the relevant stakeholders in countries and region. Overall improve the quality of regional Singapore MCA execution to ensure that MCA program accurately assesses and reports the effectiveness of the control environment, identify weakness in internal control design and execution. This includes improvements to Activity, Risk, Control and Monitoring (ARCM) data quality and a strategic review on evaluation of the granularity of the activities captured in MCA and taxonomy adherence.
• Driving effective oversight of Singapore Wealth Management Governance Entity and Assessment Unit architecture- creation, deletion, and maintenance of Assessment Units (AUs) and MCA Governance Entity (MGEs) and migration to Global Assessment Unit Structure.
• Manage and monitor the performance of multiple programs of work and collaborate with the Transformation Lead to ensure program scope is aligned with target state to reduce risk and close identified gaps.
• Provide consistent monitoring, escalation and diligent check and challenge from conception to closure of critical milestones
• Manage and prioritize projects based on business needs and identify opportunities to improve efficiencies and drive continuous improvement
• Ensure all stakeholders are identified and included in scope definition activities, and communication of execution timeline and key milestones. This includes the ability to effectively work internal audit and compliance independent validation to confirm a common understanding of the artifacts and deliverables need to support related testing and validation activities

As a successful candidate, you'd ideally have the following skills and exposure:

• University graduate with relevant experience with strong strategic, analytical and product management skills
• Seasoned risk professional with a longstanding and exceptional career within Consumer/Private Banking risk management.
• Good knowledge of Consumer / Private Bank product offering, services, policies, procedures, regulations, systems, and technologies.
• Proven experience with process simplification, reengineering, and automation efforts.
• Track record of successful implementation of complex control programs and process improvement initiatives across multiple geographies
• Good understanding of operational risk and control processes and procedures.
• Demonstrated ability to assess complex issues through root cause analysis and other analytical techniques; structure potential solutions; drive to resolution with senior stakeholders
• Strong influencing and negotiation skills. Ability to explore alternatives and positions to reach outcomes that are supported and accepted by various parties.
• Proactive and Dynamic with a strategic mindset. Able to identify and resolve issues quickly and effectively.
• Ability to work effectively in situations requiring analytical, interpretive, and problem-solving techniques.
• Strong interpersonal skills, situational awareness, and emotional intelligence

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact. Take the next step in your career, apply for this role at Citi today ------------------------------------------------- Job Family Group: Compliance and Control ------------------------------------------------- Job Family: Business Control ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting