Senior Business Analyst

itContracting are currently seeking applicants for a Senior   Business Analyst.  This is a  day rate contract  position located with our client in  Dublin. This is a hybrid role,  and is for 6 months  initial duration, with multiple possible extensions (up to 2 years). Responsibilities:

• Responsible for working with subject matter experts, selected vendor to analyse and document current and future operational processes and performance indicators to ensure successful implementation of the programme.
• Responsible for providing recommendations to improve operational effectiveness, how to reduce costs, and improve the employee and customer experience.
• Collaborate across stakeholder groups to generate and document business requirements and operational impacts of new technologies, systems and processes.
• Support structured analysis of project issues and risks.
• Work with SMEs to identify and document options to resolve or mitigate issues and risks.
• Support SMEs across multiple Dublin Bus departments with development of structured approaches and documented action plans to deliver the required change departmental goals.
• Support the development of migration scenarios, test scenarios, documentation of issues and workarounds.
• Support change management activities associated with roll-out and embedding of new technologies, systems and processes.
• Lead the development and documentation of proposed future operational processes, informed by the capabilities and limitations of the new technology.
• Development migration approach with input from SMEs.
• Identify financial, technical and operational risks and opportunities associated with the migration to the new technology.
• Present complex information in a way that can be understood by management to enable effective decision-making.
• Help the business to cost-effectively implement technology improvements and solutions.
• Identify and document wider organisational impacts of project changes.
• Identify opportunities to increase productivity / reduce costs through operational process analysis.
• Recommend and implement key measures to improve management information on project benefits / operational efficiencies e.g., performance dashboards.
• Support ongoing monitoring and tracking of project benefits / operational improvement initiatives.
• Research, review and document industry best practice.

Requirements:

• NFQ Level 7-degree level qualification in a relevant discipline, or equivalent relevant experience.
• The successful candidate will have experience in major IT systems migration programmes which drive significant business and operational change.
• 10+ years’ experience in business analysis, to include significant experience of major systems migration programmes involving data mapping and identification of business change impacts.
• Experienced supporting projects to deliver new technology and/or new processes and ways of working.
• Strong problem-solving skills.
• Strong relationship building skills.
• Experience applying business analysis skills in a practical setting.
• Experience in a transport operations or logistics environment would be an advantage.

Candidates must be eligible to work in Ireland or currently hold a Stamp 1G/4 Visa to apply. For more information please apply here or contact  Niall Moloney/ niall.moloney@itcontracting.ie eir evo / itContracting is an equal opportunity employer who seeks to recruit and appoint the best available person for a job regardless of marital / civil partnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability. eir evo / itContracting apply all relevant Data Protection laws when processing your Personal Data. If you choose to apply to this opportunity and share your CV or other personal information with eir evo / itContracting, these details will be held by us in accordance with our privacy policy used by our recruitment team to contact you regarding this or other relevant opportunities at eir evo / itContracting. Ref: ITC5401 #J-18808-Ljbffr