Home New Zealand General Manager Retail Operations
Home New Zealand General Manager Retail Operations
General Manager Retail Operations
at Mitre 10
in
New Zealand
Posted on January 8, 2024
Job details
General Manager Retail Operations - Mitre 10 Vacancies Login Register
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Location Classification Job type Job number/titleGeneral Manager Retail Operations
We are seeking a high energy and experienced retailoperator to join us as General Manager of Retail Operations at Riviera HardwareHoldings Limited. Reporting to the Managing Director and a key memberof the companies ELT, you will provide leadership for the Retail Operations ofthe Company at its four Mitre 10 MEGA stores at Warkworth, New Lynn, Albany andSilverdale and the Mitre 10 store in Whangaparaoa. This is a very operational role and we are seekingsomeone who will lead by example focusing on merchandising standards, stock integrity,developing your team and building culture across it. The General Manager is responsible for managing thedevelopment and implementation of operating plans, sales and budgetary processthroughout the retail part of the business in order to meet or exceed agreedprofit contribution and: You will:- Be accountable for all aspects of operational (daily) management ofthe stores through providing leadership to the Store Management and their teams.
- Monitor the performance of Stores against financial andnon-financial measures, ensuring efficient and effective cost managementagainst targets (e.g. sales, margins, expenses, profits and services)
- Communicate the business strategy or business plan, ensuring aclear understanding across the Stores of growth expectations.
- Demonstrate awareness of competitor movements and focuses onexpanding market share
- Ensure effective recruitment and succession / developmentactivities are maintained within the Stores, fostering a strong culture ofhigh performance
- Improve values and culture throughout the Retail network
- Promote a culture of continuous improvement of health and safetyperformance through identification and managing all site and peoplehazards
- Champions the provision of excellent customer service andsatisfaction
- You hold a Bachelor’s degree or equivalent in a related discipline.
- You have at least three years Executive Management experience in aretail environment.
- You have extensive retail knowledge and experience, ideally gainedboth in NZ and overseas.
- Demonstrated experience in setting strategic direction, outliningand delegating current year initiatives, and managing the achievement ofcommitments
- Capability to lead and oversee multiple sites, across differentbusinesses, as well as large refurbishment/building/maintenance projects.
- Very strong retail store knowledge, from merchandising standardsand stock integrity through to understanding the profitability levers,customer service dynamics, and methods to improve productivity andefficiency
- You have outstanding communication and interpersonal skills.
- You are highly organised, enthusiastic and proactive.
- You have excellent analytical skills and attention to detail.
- You are self-sufficient and results focused, you know what needs tobe done, and deliver.Â
- You enjoy working in a fast-paced environment, have a sense ofurgency but can remain calm under pressure.
- You build and maintain strong relationships with internal andexternal customers, suppliers and partners.
- You work in a co-operative and positive manner with a broad crosssection of businesses and people and are experienced working withstakeholders at a senior level.Â
- Use extensive retail experience at an executive level, to continueto develop the strategic path that is already in place and to leverageopportunities and efficiencies across the business.
- We have an obsession for raising the bar on what people think aretail experience should be. As part of your valuable contribution, youwill be rewarded with competitive remuneration, ongoing professionaldevelopment opportunities, the support and training you need to achieveyour ambitions.
- In return we offer a workplace environment that is positiveand supportive
- As a Kiwi owned business partnering with some of New Zealand’sbest-known brands, we are uniquely placed to retain the special, localfamily feel of a small business, with the support of national networks,infrastructure, systems, and training.
- Since Riviera Hardware Holdings inception in 2009, where we startedout with a small local Mitre 10 store in Warkworth, we have grown to bethe largest group of stores within the Mitre 10 national network. We areproud to offer our customers a shopping experience like no other in NewZealand’s largest hardware retail store, Mitre 10 MEGA Albany as well asNew Lynn, Warkworth, Whangaparaoa and Silverdale, all also boast ColumbusCoffee shops. We also have a Distribution Centre and own our own Frame andTruss Manufacturing Plant.
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'job_type_id' => null, 'description' => null, 'pay_status' => 'Free', 'external_job_description' => '<p> General Manager Retail Operations - Mitre 10 <p> Vacancies </p><p> Login </p><p> Register </p> <h3> Job search </h3> Location Classification Job type Job number/title <h3> General Manager Retail Operations </h3> <p> We are seeking a high energy and experienced retailoperator to join us as General Manager of Retail Operations at Riviera HardwareHoldings Limited. </p><p> Reporting to the Managing Director and a key memberof the companies ELT, you will provide leadership for the Retail Operations ofthe Company at its four Mitre 10 MEGA stores at Warkworth, New Lynn, Albany andSilverdale and the Mitre 10 store in Whangaparaoa. </p><p> This is a very operational role and we are seekingsomeone who will lead by example focusing on merchandising standards, stock integrity,developing your team and building culture across it. </p><p> The General Manager is responsible for managing thedevelopment and implementation of operating plans, sales and budgetary processthroughout the retail part of the business in order to meet or exceed agreedprofit contribution and: </p><p><strong> You will: </strong></p><ul><li> Be accountable for all aspects of operational (daily) management ofthe stores through providing leadership to the Store Management and their teams. </li><li> Monitor the performance of Stores against financial andnon-financial measures, ensuring efficient and effective cost managementagainst targets (e.g. sales, margins, expenses, profits and services)</li><li> Communicate the business strategy or business plan, ensuring aclear understanding across the Stores of growth expectations. </li><li> Demonstrate awareness of competitor movements and focuses onexpanding market share </li><li> Ensure effective recruitment and succession / developmentactivities are maintained within the Stores, fostering a strong culture ofhigh performance </li><li> Improve values and culture throughout the Retail network </li><li> Promote a culture of continuous improvement of health and safetyperformance through identification and managing all site and peoplehazards </li><li> Champions the provision of excellent customer service andsatisfaction </li></ul><p><strong> About you: </strong></p><ul><li> You hold a Bachelor’s degree or equivalent in a related discipline. </li><li> You have at least three years Executive Management experience in aretail environment. </li><li> You have extensive retail knowledge and experience, ideally gainedboth in NZ and overseas. </li><li> Demonstrated experience in setting strategic direction, outliningand delegating current year initiatives, and managing the achievement ofcommitments </li><li> Capability to lead and oversee multiple sites, across differentbusinesses, as well as large refurbishment/building/maintenance projects. </li><li> Very strong retail store knowledge, from merchandising standardsand stock integrity through to understanding the profitability levers,customer service dynamics, and methods to improve productivity andefficiency </li><li> You have outstanding communication and interpersonal skills. </li><li> You are highly organised, enthusiastic and proactive. </li><li> You have excellent analytical skills and attention to detail. </li><li> You are self-sufficient and results focused, you know what needs tobe done, and deliver. </li><li> You enjoy working in a fast-paced environment, have a sense ofurgency but can remain calm under pressure. </li><li> You build and maintain strong relationships with internal andexternal customers, suppliers and partners. </li><li> You work in a co-operative and positive manner with a broad crosssection of businesses and people and are experienced working withstakeholders at a senior level. </li><li> Use extensive retail experience at an executive level, to continueto develop the strategic path that is already in place and to leverageopportunities and efficiencies across the business. </li></ul><p><strong> Discover why you should connect with us and becomea part of our talented team: </strong></p><p> Our mission at Riviera Hardware Holdings is to bethe <em> Destination of Choice for our Customers, the Partner of Choice forour Supplier Community and Employer of Choice for our Team. </em></p><ul><li> We have an obsession for raising the bar on what people think aretail experience should be. As part of your valuable contribution, youwill be rewarded with competitive remuneration, ongoing professionaldevelopment opportunities, the support and training you need to achieveyour ambitions. </li><li> In return we offer a workplace environment that is positiveand supportive </li></ul><p><strong> Our House where we are the best, we can be inserving our customers: </strong></p><p> As the biggest home improvement retailer, and atrade partner of choice, life at Mitre 10 is fast paced and offers huge scope. </p><ul><li> As a Kiwi owned business partnering with some of New Zealand’sbest-known brands, we are uniquely placed to retain the special, localfamily feel of a small business, with the support of national networks,infrastructure, systems, and training. </li><li> Since Riviera Hardware Holdings inception in 2009, where we startedout with a small local Mitre 10 store in Warkworth, we have grown to bethe largest group of stores within the Mitre 10 national network. We areproud to offer our customers a shopping experience like no other in NewZealand’s largest hardware retail store, Mitre 10 MEGA Albany as well asNew Lynn, Warkworth, Whangaparaoa and Silverdale, all also boast ColumbusCoffee shops. We also have a Distribution Centre and own our own Frame andTruss Manufacturing Plant. </li></ul><p><strong> Please note: </strong></p><p> All employment offers are subject to backgroundchecks including References and Ministry of Justice Checks and applicants needto be able to fulfil the inherent requirements of the role including have theright to work in New Zealand. </p> Apply now Share Apply now <p> Permanent (Full time)</p><p><strong> Job no: </strong> GMRO-03012024</p><p><strong> Location: </strong> Mitre 10 MEGA Albany </p><p><b> Closing Date: </b> Friday, 2 February 2024 </p> <p> Print </p> <p> Online Solution Powered by Ready Employ – a © ReadyTech company </p> #J-18808-Ljbffr', 'course_qualifications' => null, 'global_location_id' => '155', 'gender' => '0', 'baseSalary' => null, 'salary_duration' => 'Monthly', 'job_type' => '', 'salaryFrom' => null, 'salaryTo' => null, 'currency_id' => null, 'hide_salary' => '0', 'benefits' => null, 'salary_type_id' => null, 'travel_type_id' => null, 'travel_id' => null, 'education_id' => null, 'education_background' => null, 'language_id' => null, 'position_level_id' => null, 'position_type' => null, 'number_of_staffs_mange' => null, 'experiance' => null, 'sales_experience' => null, 'sales_focus' => null, 'sales_cycle_id' => null, 'reporting_to' => null, 'otherAssignments' => null, 'otherConsiderations' => null, 'ideal_candidate' => null, 'company_info' => null, 'company_id' => '140020', 'company_name' => 'Mitre 10', 'external_apply_url' => 'https://nz.jooble.org/external/-8115450403838977348?cpc=d0FU&utm_source=affiliate&utm_medium=laimoon_organic_nz&extra_ars_request_id=f5ecd95d23a78801957a4ba8bee174c0', 'external_short_url' => '', 'apply_url' => null, 'contributed' => '0', 'created' => null, 'published' => '2024-01-08 19:41:38', 'closed_time' => null, 'updated' => null, 'hideCompany' => null, 'hide_contact_info' => '0', 'application_count' => '0', 'closed' => '0', 'draft' => '0', 'rejected' => '0', 'deleted' => '0', 'moderated' => '1', 'boosted' => '0', 'rejectnote' => null, 'job_extended' => '0', 'purchased' => '0', 'seeder_id' => '8', 'source_id' => 'jooble', 'course_keywords' => null, 'shortlist_magic_applied' => '0', 'shortlist_magic_keywords' => null, 'living_in' => '0', 'age_limit' => null, 'is_managerial' => '0', 'application_email' => null, 'quality_score' => null, 'reopened' => '0', 'quality_type' => 'White', 'promoted' => '0' ), 'Recruiter' => array( 'first_name' => 'Jooble Jobs', 'last_name' => null, 'recruiter_type' => 'company' ), 'GlobalLocation' => array( 'id' => '155', 'display_name' => 'New Zealand', 'name_ar' => null, 'country_id' => '162', 'Country' => array( [maximum depth reached] ) ), 'Company' => array( 'id' => '140020', 'name' => 'Mitre 10', 'website' => 'http://shop.mitre10.com.au/', 'verified' => '0', 'photo' => 'MITRE_10_31a63b30-f06d-11e9-88c1-5b0f068de9e4.jpeg', 'details' => null, 'display_details' => '' ), 'Industry' => array(), 'Tag' => array() ), 'jobsList' => array(), 'courses' => array(), 'promotedCourses' => array(), 'referer' => '/', 'urlKeyword' => 'General ', 'profile' => array( 'locations' => array( (int) 2 => 'UAE' ), 'searchKey' => '', 'guest' => (int) 1, 'jobCount' => '10756', 'contributedJobCount' => '24', 'courseCount' => null ), 'askLogin' => true, 'jobLinkTitle' => 'General ', 'renderSchema' => 'yes', 'title_for_layout' => 'General Manager Retail Operations jobs in Mitre 10 in New Zealand.', 'page_description' => 'Apply to General Manager Retail Operations jobs in Mitre 10 in New Zealand.Find similar vacancies, jobs and salary information in New Zealand.', 'locationForTitle' => 'New Zealand', 'currentJobCity' => array( 'id' => '155', 'display_name' => 'New Zealand', 'name_ar' => null, 'country_id' => '162', 'Country' => array( 'name' => 'New Zealand', 'id' => '162', 'slug' => 'newzealand', 'code' => 'NZ' ) ), 'jobCompanyPage' => array( 'CompanyPage' => array( 'id' => '25705', 'title' => 'Mitre 10', 'slug' => 'mitre-10', 'description' => 'Mitre 10 is the trading name of an Australian retail and trade hardware store chain. 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Mitre 10 <p> Vacancies </p><p> Login </p><p> Register </p> <h3> Job search </h3> Location Classification Job type Job number/title <h3> General Manager Retail Operations </h3> <p> We are seeking a high energy and experienced retailoperator to join us as General Manager of Retail Operations at Riviera HardwareHoldings Limited. </p><p> Reporting to the Managing Director and a key memberof the companies ELT, you will provide leadership for the Retail Operations ofthe Company at its four Mitre 10 MEGA stores at Warkworth, New Lynn, Albany andSilverdale and the Mitre 10 store in Whangaparaoa. </p><p> This is a very operational role and we are seekingsomeone who will lead by example focusing on merchandising standards, stock integrity,developing your team and building culture across it. </p><p> The General Manager is responsible for managing thedevelopment and implementation of operating plans, sales and budgetary processthroughout the retail part of the business in order to meet or exceed agreedprofit contribution and: </p><p><strong> You will: </strong></p><ul><li> Be accountable for all aspects of operational (daily) management ofthe stores through providing leadership to the Store Management and their teams. </li><li> Monitor the performance of Stores against financial andnon-financial measures, ensuring efficient and effective cost managementagainst targets (e.g. sales, margins, expenses, profits and services)</li><li> Communicate the business strategy or business plan, ensuring aclear understanding across the Stores of growth expectations. </li><li> Demonstrate awareness of competitor movements and focuses onexpanding market share </li><li> Ensure effective recruitment and succession / developmentactivities are maintained within the Stores, fostering a strong culture ofhigh performance </li><li> Improve values and culture throughout the Retail network </li><li> Promote a culture of continuous improvement of health and safetyperformance through identification and managing all site and peoplehazards </li><li> Champions the provision of excellent customer service andsatisfaction </li></ul><p><strong> About you: </strong></p><ul><li> You hold a Bachelor’s degree or equivalent in a related discipline. </li><li> You have at least three years Executive Management experience in aretail environment. </li><li> You have extensive retail knowledge and experience, ideally gainedboth in NZ and overseas. </li><li> Demonstrated experience in setting strategic direction, outliningand delegating current year initiatives, and managing the achievement ofcommitments </li><li> Capability to lead and oversee multiple sites, across differentbusinesses, as well as large refurbishment/building/maintenance projects. </li><li> Very strong retail store knowledge, from merchandising standardsand stock integrity through to understanding the profitability levers,customer service dynamics, and methods to improve productivity andefficiency </li><li> You have outstanding communication and interpersonal skills. </li><li> You are highly organised, enthusiastic and proactive. </li><li> You have excellent analytical skills and attention to detail. </li><li> You are self-sufficient and results focused, you know what needs tobe done, and deliver. </li><li> You enjoy working in a fast-paced environment, have a sense ofurgency but can remain calm under pressure. </li><li> You build and maintain strong relationships with internal andexternal customers, suppliers and partners. </li><li> You work in a co-operative and positive manner with a broad crosssection of businesses and people and are experienced working withstakeholders at a senior level. </li><li> Use extensive retail experience at an executive level, to continueto develop the strategic path that is already in place and to leverageopportunities and efficiencies across the business. </li></ul><p><strong> Discover why you should connect with us and becomea part of our talented team: </strong></p><p> Our mission at Riviera Hardware Holdings is to bethe <em> Destination of Choice for our Customers, the Partner of Choice forour Supplier Community and Employer of Choice for our Team. </em></p><ul><li> We have an obsession for raising the bar on what people think aretail experience should be. As part of your valuable contribution, youwill be rewarded with competitive remuneration, ongoing professionaldevelopment opportunities, the support and training you need to achieveyour ambitions. </li><li> In return we offer a workplace environment that is positiveand supportive </li></ul><p><strong> Our House where we are the best, we can be inserving our customers: </strong></p><p> As the biggest home improvement retailer, and atrade partner of choice, life at Mitre 10 is fast paced and offers huge scope. </p><ul><li> As a Kiwi owned business partnering with some of New Zealand’sbest-known brands, we are uniquely placed to retain the special, localfamily feel of a small business, with the support of national networks,infrastructure, systems, and training. </li><li> Since Riviera Hardware Holdings inception in 2009, where we startedout with a small local Mitre 10 store in Warkworth, we have grown to bethe largest group of stores within the Mitre 10 national network. 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We also have a Distribution Centre and own our own Frame andTruss Manufacturing Plant. </li></ul><p><strong> Please note: </strong></p><p> All employment offers are subject to backgroundchecks including References and Ministry of Justice Checks and applicants needto be able to fulfil the inherent requirements of the role including have theright to work in New Zealand. </p> Apply now Share Apply now <p> Permanent (Full time)</p><p><strong> Job no: </strong> GMRO-03012024</p><p><strong> Location: </strong> Mitre 10 MEGA Albany </p><p><b> Closing Date: </b> Friday, 2 February 2024 </p> <p> Print </p> <p> Online Solution Powered by Ready Employ – a © ReadyTech company </p> #J-18808-Ljbffr', 'course_qualifications' => null, 'global_location_id' => '155', 'gender' => '0', 'baseSalary' => null, 'salary_duration' => 'Monthly', 'job_type' => '', 'salaryFrom' => null, 'salaryTo' => null, 'currency_id' => null, 'hide_salary' => '0', 'benefits' => null, 'salary_type_id' => null, 'travel_type_id' => null, 'travel_id' => null, 'education_id' => null, 'education_background' => null, 'language_id' => null, 'position_level_id' => null, 'position_type' => null, 'number_of_staffs_mange' => null, 'experiance' => null, 'sales_experience' => null, 'sales_focus' => null, 'sales_cycle_id' => null, 'reporting_to' => null, 'otherAssignments' => null, 'otherConsiderations' => null, 'ideal_candidate' => null, 'company_info' => null, 'company_id' => '140020', 'company_name' => 'Mitre 10', 'external_apply_url' => 'https://nz.jooble.org/external/-8115450403838977348?cpc=d0FU&utm_source=affiliate&utm_medium=laimoon_organic_nz&extra_ars_request_id=f5ecd95d23a78801957a4ba8bee174c0', 'external_short_url' => '', 'apply_url' => null, 'contributed' => '0', 'created' => null, 'published' => '2024-01-08 19:41:38', 'closed_time' => null, 'updated' => null, 'hideCompany' => null, 'hide_contact_info' => '0', 'application_count' => '0', 'closed' => '0', 'draft' => '0', 'rejected' => '0', 'deleted' => '0', 'moderated' => '1', 'boosted' => '0', 'rejectnote' => null, 'job_extended' => '0', 'purchased' => '0', 'seeder_id' => '8', 'source_id' => 'jooble', 'course_keywords' => null, 'shortlist_magic_applied' => '0', 'shortlist_magic_keywords' => null, 'living_in' => '0', 'age_limit' => null, 'is_managerial' => '0', 'application_email' => null, 'quality_score' => null, 'reopened' => '0', 'quality_type' => 'White', 'promoted' => '0' ), 'Recruiter' => array( 'first_name' => 'Jooble Jobs', 'last_name' => null, 'recruiter_type' => 'company' ), 'GlobalLocation' => array( 'id' => '155', 'display_name' => 'New Zealand', 'name_ar' => null, 'country_id' => '162', 'Country' => array( 'name' => 'New Zealand', 'id' => '162', 'slug' => 'newzealand', 'code' => 'NZ' ) ), 'Company' => array( 'id' => '140020', 'name' => 'Mitre 10', 'website' => 'http://shop.mitre10.com.au/', 'verified' => '0', 'photo' => 'MITRE_10_31a63b30-f06d-11e9-88c1-5b0f068de9e4.jpeg', 'details' => null, 'display_details' => '' ), 'Industry' => array(), 'Tag' => array() ) $jobsList = array() $courses = array() $promotedCourses = array() $referer = '/' $urlKeyword = 'General ' $profile = array( 'locations' => array( (int) 2 => 'UAE' ), 'searchKey' => '', 'guest' => (int) 1, 'jobCount' => '10756', 'contributedJobCount' => '24', 'courseCount' => null ) $askLogin = true $jobLinkTitle = 'General ' $renderSchema = 'yes' $title_for_layout = 'General Manager Retail Operations jobs in Mitre 10 in New Zealand.' $page_description = 'Apply to General Manager Retail Operations jobs in Mitre 10 in New Zealand.Find similar vacancies, jobs and salary information in New Zealand.' $locationForTitle = 'New Zealand' $currentJobCity = array( 'id' => '155', 'display_name' => 'New Zealand', 'name_ar' => null, 'country_id' => '162', 'Country' => array( 'name' => 'New Zealand', 'id' => '162', 'slug' => 'newzealand', 'code' => 'NZ' ) ) $jobCompanyPage = array( 'CompanyPage' => array( 'id' => '25705', 'title' => 'Mitre 10', 'slug' => 'mitre-10', 'description' => 'Mitre 10 is the trading name of an Australian retail and trade hardware store chain. 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