Officer, Mortgage Advisor - Hybrid

Whether you're at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you'll have the opportunity to expand your skills and make a difference at one of the world's most global banks. We're fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You'll also have the chance to give back and make a positive impact where we live and work through volunteerism. Shape your Career with Citi Citi Global Wealth (CGW) brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. We're currently looking for a high caliber professional to join our team as Officer, Mortgage Adviso r - Hybrid based in Singapore. Being part of our team means that we'll provide you with the resources to meet your unique needs, empower you to make healthy decisions and manage your financial well-being to help plan for your future. For instance: This includes:

• Medical benefits and wellness programs with an inclusive definition of dependent to support the physical, mental, and financial wellbeing of yourself and your loved ones
• Preferential banking offers for employees
• Shuttle bus service to save you time of commute; flexible and hybrid working future of work model to ensure your work-life balance

In this role, you're expected to:

• Provide independent and holistic mortgage solutions to meet clients' home ownership needs
• Be motivated, result-oriented and sales-driven to meet individual sales targets
• Establish individual sales networks and be confident in working with intermediaries such as various internal and external business partners, i.e. Business Development Managers, Relationship Managers, Financial Advisors, Property Agents and Mortgage Brokers
• Build relationships with new/existing clients by providing excellent service to build customer loyalty and seek referrals to grow the business
• Ensure proper procedures and documentation when assessing loan applications of clients
• Meet Key Performance Indicators (KPIs) such as sales targets, Net Promoter Score etc.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you'd ideally have the following skills and exposure:

• Experience in sales and financial sector preferred
• Working knowledge of related financial regulations and mortgage transaction structure will be advantageous
• General understanding of regulatory compliance, guidelines, and regulations
• Clear and concise written and verbal communication
• Enjoy flexible working to be able to build up sales networks, particularly at assigned show flats, and to obtain new sources of lead generation
• Effective time management, problem-solving and negotiation skills

Working at Citi is far more than just a job. A career with us means joining a family of more than 200,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact. Take the next step to progress, apply for this role at Citi today. ------------------------------------------------- Job Family Group: Consumer Sales ------------------------------------------------- Job Family: Consumer Product Sales ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting