Solutions Engineer (West Africa-based)

**Candidates reviewed on a rolling basis through December 31, 2023** Solutions Engineer - West Africa Atlas AI has built a geospatial artificial intelligence platform that helps every organization anticipate changing societal conditions—where people live, where wealth and poverty are concentrated, how the physical makeup of communities is evolving, and more—to determine where to invest today to prepare for the world of tomorrow.   Our customers, which range from the World Bank and global NGOs to multinational corporations, use our platform to accelerate growth, future proof supply chains and infrastructure, target resources to underserved populations and build greater resilience to climate change.  We operate globally and are proud to do so with a global team that integrates frontier AI research with world class engineering, all aimed at promoting a more inclusive and low carbon future for society. As a Solutions Engineer at Atlas AI, you will be part of the core team working to ensure successful customer deployments and continuous learning for our product and platform development efforts. The Solutions Engineer reports to the Solutions Engineering Lead for day to day matters and ultimately to Atlas AI’s VP, Data & Analytics. The Solutions Engineer will work closely with our Product and Business Development teams to expand our customer footprint and deliver solutions. You will support our customers as they adopt and integrate our products and solutions, and work closely with them to gather feedback and improve implementation. Your work as part of cross-functional teams will feed into our product, innovation, and impact roadmaps. As a Solutions Engineer, you will:

• Provide technical sales support throughout the sales cycle, from supporting pre-sales discussions with customers, to assessing requirements, and recommending the best possible solutions.
• Prepare and deliver technical presentations and demonstrations explaining Atlas AI’s products and services to prospective and current customers.
• Collaborate with subject matter experts within the Applied Data Science team to assess feasibility of and delploy customer-focused solutions, refine scope and technical details of complex programs, and generally represent the voice and requirements of the customer within Atlas AI throughout the customer journey. 
• Support the Business Development team in the development of technical proposals and generate or source technical content specific to the customer’s application or problem set in a timely manner to ensure customer deadlines and business needs are met. 
• Serve as a primary liaison between the Business Development and Product teams and substantiate customer feedback and experience with the use of Atlas AI solutions 
• Support customer data  and solution delivery, serving as the focal point for technical support throughout the customer onboarding process and customer lifecycle. 
• Help identify gaps in current capabilities to drive the product roadmap and enhance offerings to our customer base.

What you’ll bring:

• M.S. or post-graduate certification in quantitative field such engineering / economics / science / mathematics / data science or a relevant discipline
• Five years of relevant experience across multiple geographies as a sales engineer, technical program manager, or solutions engineer, ideally a mix of experience among large enterprise, early stage startup, or public agency settings
• Past focus on deploying enterprise software and/or analytics solutions into verticals such as telecommunications, banking and financial services, energy, logistics, or healthcare
• Experience developing technical reports and proposals
• Ability to communicate complex technical concepts to non-technical audiences in presentations and other formats
• Fundamental knowledge of data structures, algorithms, tools, and the fundamentals of statistics and mathematics underlying modern spatial data science, and data science in general
• Excellent coding, engineering, and data management practices, including:
  • Proficiency with data science tools, particularly those dedicated to geospatial data (ex. Python: gdal, shapely, rasterio, geopandas; R: raster, rgdal, rgeos, maptools, shapefiles)
  • Experience with Geographic Information Systems (GIS) workflows with tools (QGIS, ESRI Suite, etc)
• Familiarity with databases (SQL, etc) and data warehousing/management tools (ex. GCP, Digital Ocean).

We are looking for someone who has:

• Exceptional interpersonal communication, both written and oral
• Independence and ownership of work in an entrepreneurial, start-up environment
• Intellectual curiosity and and desire to contribute across cultures in a dynamic global environment
• Comfort managing trade offs between attention to detail and speed of execution
• A bility to travel across the region in order to meet with customers and partners

We are a distributed team and this position will be based in West Africa (remote). This role requires eligibility to work for a USA-based company while residing in West Africa and international travel when needed.    We offer a casual and inclusive working environment, competitive compensation, and great benefits. We are a values-driven company, and take great pride in building products that are designed to improve lives and foster development across emerging markets. Atlas AI is an equal opportunity employer. All applicants will be considered for employment regardless of race, color, national origin, religion, sex, age, disability, sexual orientation, gender identity, veteran or disability status.