Insurance Client Manager, Private Client Group (Hybrid)
Business Line: Private Client GroupHours Per Week: 35 (Full-Time)Location: Ontario (https://www.nfp.ca/about-nfp/find-an-office)Job Duration: Full-Time, PermanentAbout The RoleAt NFP, we believe in building strong personal relationships based on trust, transparency, and open communication. Our leaders inspire their teams to band together and create an environment driven by collaboration and exceptional client service.We're looking for an experienced Private Client Insurance Broker/Client Manager to attract, build and retain strong relationships with our VIP/high-net-worth clients by providing superior service and tailoring recommendations that fit the needs of successful and accomplished individuals and families.What You'll DoDeliver extraordinary value to our clients by identifying exposures, determining the appropriate solutions to those exposures, and advising the customer on why the solutions are the best fit for themWork with backend service team in preparation of applications, specifications, and marketing strategy for new business as well as the renewals of an assigned book of business assisting with insurer portal transactions as requiredProvide professional and prompt client service for new and existing client accounts, including client questions on topics such as coverage, billing, reporting of claims, audits, etcManage and build relationships with assigned Centre's of Influence (i.e., wealth management firms, art appraisers, real estate firms, etc.) and their client base to grow the assigned portfolio Attend industry and carrier training sessions to ensure well versed in new products and services availableFunction as first-line underwriters, qualifying, maintaining, and promoting sound quality businessAchieve new business targets and generate revenue growth opportunities by identifying needs for additional lines of coverage, cross-selling internally to other P&C lines, Group Benefits, and Wealth Management departments, and generating referrals for new opportunitiesBe the lead in maintaining positive, long-term relationships with the clients, insurance carrier representatives, and NFP staffWhat You BringRIBO License in good standing requiredTypically, more than 5 years of directly related industry and product line experienceExperience with Private Client/VIP coverage with increased special limits is a must (High-value home & auto, fine art, personal marine craft, etc.)Sound knowledge of industry trends as well as PCG carrier products and services (i.e., Chubb Insurance, Intact Prestige, Aviva Ovation, Unica Live Easy, Northbridge Onyx, etc.)Professional communication and interpersonal skills demonstrating business intelligencePositive and passionate attitude towards client satisfaction and business achievementsHigh-level of organization with the ability to prioritize multiple tasks to meet deadlinesStrong analytical and problem-solving skillsSharp attention to detailHigh tolerance for ambiguity; flexibility and adaptability to changing priorities, deadlines, and technologyExcellent computer skills are expected and EPIC fluency is an assetCurrently holding or working towards professional insurance designation such as CAIB, CIP, CRM, etcWho We AreNFP is a leading insurance brokerage that provides property and casualty, group benefits, retirement, and individual solutions through our licensed subsidiaries and affiliates. We're a 5x Best Places to Work award winner in Insurance, a 5-Star Brokerage award winner from Insurance Business Canada Magazine, and a recognized Elite Agency award winner. We enable client success through the expertise of over 1000 employees based in Canada and more than 6,900 employees with over 310 offices globally.Our expertise is matched by our commitment to each client's goals and is enhanced by our investments in innovative technologies in the insurance brokerage and consulting space. To learn more, please visit https://nfp.ca/.What's In It For YouNFP's PeopleFirst culture offers a multitude of benefits to employees and is a great place to call home.A hybrid environment approach that keeps the best interests of our staff and our clients in mindCompetitive Flexible commission-based compensation modelMatching RRSP plan of 5% of salaryReferral Commission PlanGenerous benefits plan including Health Care Spending Account starting on the first day of employmentFull support for continuing education & internal opportunities to grow as an insurance professional to advance careerReimbursement of license fees and professional membership duesA global team of industry leaders focused on employee retention, client growth, industry innovation, and collaborationOur employees are the foundation of our success.NFP is a big company — a growing, inclusive team of individuals supporting each other's passions and engaging with the community.Building a diverse, collaborative and innovative team requires leadership, deliberate action, and ongoing measurement. We actively support the well-being of our employees with benefits and programs driven by recognition, community, financial wellness tools, development, and inclusion, fostering personal and professional growth that keeps us moving forward.Beyond our office walls, we're dedicated to serving the community around us. Every day we make proactive choices to take care of the communities in which we live and work. We contribute to different organizations, including CIBC Run for the Cure, Autism Speaks, KRG Children's Charitable Foundation, and many more. From charity drives and community service outings to other company-sponsored events, our employees donate their time and raise funds on behalf of great causes across the country.Our business is built on the personal level. Whether it's in our offices, on a call, out in the field or anywhere you can find us in the world, we're starting the conversations that create a more secure future for everyone. Accommodations are available on request for candidates taking part in all aspects of the selection process. Insurance
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