Guest Experience Supervisor - Aloft Palm Jumeirah

Full time at a Laimoon Verified Company in UAE

Posted on May 3, 2023

Job details

POSITION SUMMARYProcess all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft. Assist management in training, evaluating, counseling, motivating and coaching employees serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships support team to reach common goals listen and respond appropriately to employee concerns. Follow company policies and procedures report accidents, injuries, and unsafe work conditions to manager complete safety training and certifications ensure personal appearance is clean and professional maintain confidentiality of proprietary information protect company assets. Welcome and acknowledge guests anticipate and address guests' service needs assist individuals with disabilities thank guests with genuine appreciation. Speak using clear and professional language prepare and review written documents accurately and completely answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. At Aloft Hotels we're wired for next generation travelers who love open spaces, open thinking, and open expression. Aloft provides a space where style is necessary, social scenes are vibrant, and where the only direction is forward. Our guests are tech savvy and confidently social, with an eclectic style they're not afraid to show. We understand what our guests need, so we provide an affordable option for the tech-savvy design guru. We're looking for innovative self-expressers who aren't afraid to draw outside the lines. If you are someone who appreciates tech-forward features and vibrant social scenes, then we invite you to explore a career with Aloft Hotels. Sales/Business Development

Apply safely

To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.

Hiring company

Confidential

Improve your chance to get this job. Do an online course on Finance starting now.

Certified Mutual Funds Advisor Vskills

AED 155
~~AED 360~~

Duration: 1 To 2 Months

Enrol
Compliance and Risk Management Diploma Academy for Health & Fitness

AED 45
~~AED 882~~

Duration: Upto 7 Hours

Enrol

See all courses

See All Guest Jobs

Guest Experience Supervisor - Aloft Palm Jumeirah

Job details

Apply safely

Hiring company

Confidential

Supervisor, Store (International)

Supervisor, Drilling (Rig 2)

Senior Internal Auditor

Engineer, Completion & Workover

Associate / Senior Associate / VP, Global Direct Private Equity Investments, Riyadh, Saudi

Senior Financial Sector Specialist

Product Specialist

Director, Legal And Compliance Department

DEALER - FIXED INCOME

Senior Economist

Economist - Specialized In National Accounts

Financial Sector Specialist - Fintech

Investment Analyst

Statistician - Economic Database Management Specialist

Investment Analyst/Associate, EMEA Private Equity, Investment Firm, Dubai, UAE

Operating Partner, Finance / CFO Specialist, Middle East Private Equity, Riyadh, Saudi Arabia

Investment Associate, EMEA Private Credit, Investment Firm, Dubai, UAE

Operating Partner, Commercial Optimisation, Middle East Focused Private Equity, Riyadh, Saudi Arabia

Investment Associate, Public Markets, Public & Private Credit, Global Pension Fund, Abu Dhabi, UAE

Jobs

Courses

Location

Follow us

Home UAE Guest Experience Supervisor - Aloft Palm Jumeirah

Home UAE Guest Experience Supervisor - Aloft Palm Jumeirah

Guest Experience Supervisor - Aloft Palm Jumeirah

Job details

Apply safely

Hiring company

Confidential

Similiar Jobs that might interest you

Supervisor, Store (International)

Supervisor, Drilling (Rig 2)

Senior Internal Auditor

Engineer, Completion & Workover

Associate / Senior Associate / VP, Global Direct Private Equity Investments, Riyadh, Saudi

Senior Financial Sector Specialist

Product Specialist

Director, Legal And Compliance Department

DEALER - FIXED INCOME

Senior Economist

Economist - Specialized In National Accounts

Financial Sector Specialist - Fintech

Investment Analyst

Statistician - Economic Database Management Specialist

Investment Analyst/Associate, EMEA Private Equity, Investment Firm, Dubai, UAE

Operating Partner, Finance / CFO Specialist, Middle East Private Equity, Riyadh, Saudi Arabia

Investment Associate, EMEA Private Credit, Investment Firm, Dubai, UAE

Operating Partner, Commercial Optimisation, Middle East Focused Private Equity, Riyadh, Saudi Arabia

Investment Associate, Public Markets, Public & Private Credit, Global Pension Fund, Abu Dhabi, UAE

Why are you reporting this job?

Laimoon Job Alert fresh jobs directly from websites*

Jobs

Courses

Location

Follow us