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SummaryJob Family Group Description - Human Resources:Includes all jobs providing support to the business in the field of Human Resources Management, such as talent acquisition and management, compensation and benefits, employee relations and HR administration in alignment with our company's strategy, practice and objectives.Job Family Description -HR Operations:Acts as the first point of contact for HR-related queries from employees and external partners. Provides daily HR activities and administrative support to our employees while conforming to labour laws.Job DescriptionKering HR Shared Services aim at performing HR related activities for Kering brands and employees based in Qatar, Kuwait & Saudi Arabia. These activities include transactional activities (HR Operations and Payroll Inputs).Position purposeHR Administrator is responsible for all service catalog activities related to administrative operations for brands served by the HRSS.He/she is the first point of contact for the employees, brand HR and local partners in Qatar, Kuwait & Saudi Arabia. He/she must be well-versed in the HR policies of the brand and territory assigned, and keep updated with the local social, and employment laws.Key responsibilitiesHR AdministrationOn-board new joiners - coordinate between brand HR, candidate, payroll team and local partners in acquiring the necessary documentation and tools to permit the new joiner to work, as per local regulationsRegister new employees to brands' benefits programs (as per eligibility) and ensure their activation as appropriate, i.e. medical health coverage, employee discount, pension, etc.Document and keep up to date with the brands' policies.Liaise with external partners like local partners, insurance vendors, benefits partners, etc.Record & monitor work permit and residence visa validities for existing employeesRemind and guide employees and brand HR on the work authorization requirements and proceduresMaintain employees' personnel files and archive the necessary documentsEnsure that service agreements are met and processes are working efficiently and effectively at all times.Off-board employees - coordinate between brand HR, employee, payroll team and local partners to cancel the work permit and/or residence visaResponsible for regularly reviewing the HRSS administrative processes, identifying inefficiencies and areas for improvementPreparing administrative letters such as No Objection Certificates, Salary Certificates, Bank Letters, Employee Certificates, etc.Deliver daily operations and support Brands and Corporate projects as necessaryProvide payroll monthly reports and inputs to payroll team for the month's cycleHR Shared Services Tools Validate, check, input and collect missing information to maintain HR System (Workday)Work closely with each brand HR on Workday use and data completionCheck the evolution/updates in Workday, ensure consistency within brand, and collaborate with HRIS team for any exceptional casesPropose update on HR System (Workday) in case of change in brand, local or administration requirements and conduct testing (as required)Coordinate with payroll team to ensure data alignment or follow up on specific employee information requiredEmployee and Brand Relations Provide information on services and reports as requestedEnsure any queries or concerns are addressed with brands in a professional and timely manner, managing matters escalated by the teamPlan and organize anticipated projects in collaboration with brand HRs to ensure smooth operationsAnswer employees and brand HR queries on the Kering Connect platform or reroute requests to the appropriate stakeholders as requiredMonitor requests turn-around times (SLAs) and implement continuous improvementAdvocate simplification and standardization of policies and processesAbsences Manage all types of Absences when recorded on Workday, ensuring all supporting documentation is provided, as per brand's requirementsMaintain excellent knowledge of the brand's policies, relevant legislations and any applicable updatesIn charge of the administrative validation of specific types of absences, submitted via Workday, before payroll cut-off.Coordinate with payroll and brand HRs on long-term absences.Audit & ComplianceSupport the brands' with all internal and/or external auditsRequirementsExcellent organizational skills, with an ability to prioritize important projectsProven work experience as an HR Administrator, HR Administrative Assistant or relevant roleExperience with HR softwares (Workday is an advantage)Computer literacy (MS Office applications)Thorough working knowledge of Qatar, Kuwait and Saudi labor and social laws is mandatoryHigh customer orientation and strong willingness to ensure employee satisfactionStrong phone, email and in-person communication skillsBS in Human Resources or relevant fieldsJob TypeRegularStart Date2022-12-30ScheduleFull timeOrganizationKERING MEA Human Resources
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