Home UAE Head of Programmes and Regulatory Change, EMEA Emerging Markets

Home UAE Head of Programmes and Regulatory Change, EMEA Emerging Markets

Head of Programmes and Regulatory Change, EMEA Emerging Markets

Full time at Citi in UAE
Posted on November 26, 2021

Job details

The Head of Programmes and Regulatory Change will be responsible for the oversight, governance and delivery of major business transformation, growth and regulatory change projects in EMEA Emerging Markets (EM). Job Background/context: The EMEA EM cluster spans across 29 presence countries (PCs) and 31 Hub Managed Countries (HMCs). The EMEA EM Head of Programmes and Regulatory Change will report directly to the EMEA EM CAO. The role will work in partnership with the MENA, SSA and TRUK cluster CAOs and business/product Heads in Emerging Markets to coordinate the planning and execution of programmes and cross franchise regulatory change projects. Key Responsibilities
  • Implement and run an effective programme management governance model, in line with Citi Policies and Procedures
  • Lead virtual team of PMs in the Emerging Markets to proactively manage Initiatives, Programmes, and Projects and ensure successful delivery
  • Chair Programme Management reviews and provide updates and reporting to senior management
  • Identify and manage key risks and issues, provide regular updates to governance forums; lead escalations of risks and issues as and when required to ensure projects are executed in line with plans
  • Work in partnership with ICRM for oversight of regulatory change identification and impact assessment processes and launch projects where required to implement changes.
  • Develop and maintain regulatory change dashboard for EMEA Emerging Markets
  • Support and develop PM talent in Emerging Markets
Knowledge/Experience
  • Experience in successfully leading programmes and regulatory change projects
  • Knowledge of Citi’s products and services in Emerging Markets is desirable
  • Bachelor Degree (Master Degree desirable); Project Management qualifications desirable
Qualifications & skills
  • Strong leadership and proven track record in successfully delivering projects / programmes
  • Ability to manage through influence (e.g. management in the absence of reporting lines or with matrix reporting)
  • Strategic and goal-oriented thinker; highly organised and structured with analytical mind set
  • Capacity to proactively anticipate, identify, and resolve problems
  • Passion, humility, integrity, positive attitude, mission-driven, and self-directed
  • Excellent influencing, facilitation, and partnering skills with key stakeholders and Senior Management
  • Strong interpersonal skills – including teamwork and organizational skills
  • Strong written and verbal communication skills; a persuasive and passionate communicator with excellent public speaking skills
  • Strong attention to detail and ability to multi-task
Development Value:
  • Further develop Programme Management and Regulatory Change skillset in a dynamic geography
  • Develop extensive knowledge about Citi’s Emerging Markets products and clients
  • Broaden network at Citi and EMEA EM including EM Leadership and partners in 2nd and 3rd Lines of defence
- Job Family Group: Project and Program Management

- Job Family: Program Management

- Time Type: -

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