Home United States Clinical Complaint Specialist - Remote

Home United States Clinical Complaint Specialist - Remote

Clinical Complaint Specialist - Remote

Remote at W. L. Gore & Associates in United States
Posted on September 13, 2021

Job details


: Clinical/Regulatory

Primary Location

: Americas-US-AZ-Flagstaff
Travel% : None


: Day


: Full-time
Clinical Complaint Specialist - Remote - 212624
About Us: Gore is a materials science company focused on improving lives through discovery, product innovation and rewarding careers for our Associates. About the Industry: Saving lives and improving the quality of life for patients is at the core of everything we do. This meaningful work gives purpose to our lives and inspires us to create solutions that make a difference in the lives of others. Learn more at gore.com/products/industries About the Role: We are looking for a Clinical Complaint Specialist to work remotely with the Office of Medical Affairs. In this role, you will deliver expert medical review and analysis for select product surveillance complaints as a key stakeholder in the complaint investigation and closeout process. You will work closely with the product surveillance, business, and legal teams as they provide medical affairs service for product surveillance complaints.
  • Ensure complaint-related medical records are appropriately reviewed and summarized
  • Construct clinical summaries for select product surveillance complaints
  • Participate as a stakeholder in the complaint closeout process
  • Identify and pursue process improvements for enhanced efficiency and quality
Required Qualifications:
  • Licensed medical professional with a relevant degree (e.g. RN, MD)
  • Minimum of 3 years experience with cardiovascular or general surgical medical devices
  • Successful experience working independently and on cross-functional teams
  • Strong verbal and written communication skills
  • Strong organizational skills, flexibility, and attention to detail
  • Computer literacy skills (MS Word, Excel, PowerPoint)
  • Ability to be self-directed and motivated
  • Ability to work collaboratively with a diverse range of people and job functions
Desired Qualifications:
  • Legal nurse experience or related experience
  • Minimum of 3 years experience with medical device product surveillance and complaint processes
  • Experience with medical record review and summary
What We Offer: At Gore, we offer comprehensive, competitive rewards in the form of compensation and benefits. Among these are work-life balance and sports programs, 401(k) Plan with a gift, Associate Stock Ownership Plan, health & well-being program with full health plan, and a flexible working program. Within Gore, you will find a unique culture, diversity, equity, and inclusion initiatives, and opportunities for growth and development. Learn more at gore.com/careers

We believe in the strength of a diverse workforce and inclusive work environment. In support of our values and continued success we are proud of Associates around the world who support an inclusive work environment, strive to reflect the diversity of the communities where we operate, and ensure all Associates and external partners are treated with fairness, dignity and respect.
Gore is committed to a drug-free workplace. All employment is contingent upon successful completion of drug and background screening.
Gore requires all applicants to be eligible to work within the U.S. Gore generally will not sponsor visas unless otherwise noted on the position description.
Gore is a M/F, Disabled and Vet EEO/AA employer. (Applies to all positions in the U.S.)
Our Talent Acquisition Team welcomes your questions at gore.com/careers/contact

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