Home United States Remote Data Analyst

Home United States Remote Data Analyst

Remote Data Analyst

Remote at Goodwill TalentBridge in United States
Posted on February 23, 2021

Job details

Goodwill TalentBridge, a full service staffing and recruitment firm, is part of Goodwill Industries of Southeastern Wisconsin and Metropolitan Chicago, the largest of the 165 Goodwill territories in North America. With more than 90 years of experience in Workforce Development and job training, Goodwill is helping thousands of people find work in the communities we serve, including 13 counties in Wisconsin and 10 counties in Illinois.

Goodwill TalentBridge, along with our client is currently recruiting for a Remote Data Analyst to work in the Lincolnshire, IL area.

ESSENTIAL JOB DUTIES:

  • Act as the data entry partner for the Field Support Team
    • Collect data from Field Support Team
    • Accurately and efficiently enter valuable customer information into proprietary applications and SalesForce
  • Compile, verify accuracy and sort data to prepare for entry
  • Review data for deficiencies or errors by cross referencing between systems, and then correct any incompatibilities if possible
  • Review account metric reports and provide data insights to Field Support Representatives, Sales Team and/or customers per the direction of the Sr. Manager
  • Maintain a positive attitude and working relationship with all customers, patients and associates
  • Identify processes in need of improvement and recommend enhancements or changes to those processes
  • Use appropriate judgement in the upward communication regarding department
  • Adhere to corporate policy and HIPAA standards in handling patient data

Requirements: KNOWLEDGE & SKILLS:

  • Minimum 2 years of experience in a high volume customer care or sales operational support environment with a focus on data entry and analysis
  • Knowledge of client and internal Customer Service is a plus
  • The successful applicant will be a hands- on individual who embraces teamwork and is willing to actively participate in daily internal and external customer interactions and workload
  • Highly organized and detail oriented
  • Data driven with strong experience in data entry
  • Hands on knowledge and experience with on-demand (SaaS) systems, including Salesforce.com or other CRM software
  • Skilled at offering both verbal and written communication
  • Strong ability to multi-task in fast paced environment
  • Strong background and passion for customer care
  • Demonstrated capability in Problem solving / information and data analysis
  • Exceptionally collaborative, flexible and adaptive when working with customers and various teams.
  • Bachelor’s degree or relevant experience in healthcare field or data entry preferred
SCHEDULE:
  • Contract Part Time Remote role
  • Monday, Wednesday, Friday approximately 30 hours per week
  • Pay is $31-33 per hour.
How to Apply: Please click "Apply Online" below and search Job Number 86649.

Equal Opportunity Employer

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