Home UAE Customer Service cum Cashier

Home UAE Customer Service cum Cashier

Customer Service cum Cashier

Full time at Arabtechuae in UAE
Posted on September 24, 2020

Job details

Responsibilities for Customer care cum Cashier

  • Manage large amounts of incoming calls
  • Generate sales leads
  • Identify and assess customers needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Receiving bill payments from customers
  • Reconciliation of cheque and cash transaction on daily basis
  • Strong English communication skills both verbal and written
  • Computer knowledge is a must
  • Follow communication procedures, guidelines and policies
*Candidate Requirements for Customer Service cum Cashier*
  • Proven customer support experience or experience as a Client Service Representative
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • High school degree
Expected Start Date: 11/10/2020Job Types: Full-time, PermanentSalary: AED4,500.00 - AED6,500.00 per monthExperience:
  • cash handling: 1 year (Preferred)
Work Remotely:
  • Temporarily due to COVID-19

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