Business Banker

mashreq bank - United Arab Emirates

Job Purpose


Sell entire range of business banking products to potential SME prospects & to maintain strong relationships with existing clients of the bank

Achieve monthly sales targets in the financial year.

Prospect in targeted markets that require meeting standards in phone calls and face-to-face visits.

Present and sell all business banking products & services to potential customers in an ethical structured & professional manner.

Maintaining and developing relationships with existing customers to enhance the cross sell opportunities.

Acting as an external personal contact between the bank and its existing and potential markets.

Conducting micro marketing activities that include participation in various SME events and other direct marketing activities.

Handling objections with a view to getting the customer to buy.

Making accurate, rapid cost calculations and providing customers with correct quotations/charges.

Record all sales activities in Daily Sales Reports and update CRM for leads and contacts.

Participate in all Team Activities like morning huddles, training and coaching, complete mandatory compliance and fraud trainings, Lean & rewards celebrations.

Competitive, dynamic, volatile and regulated business environment with low entry / exit barriers.

The job holder will be operating within well-defined and demarcated business areas and is required to adhere to the policies and guidelines set out in the Bank's Credit Policy Manual.

Candidate must effectively / actively liaise with his superiors and direct reports within the business unit to achieve business objectives.

Works in an environment of daily reporting with six days working.

Sales require understanding customers' individual & business financial circumstances.

Responsible for assisting staff and customers in achieving their goals and objectives.

Responsible for honestly assisting the customer in achieving his objectives through courteous and friendly service, accurate promises keeping within the service delivery standards set by the bank.

Should have complete product & policy information to ensure necessary documents are provided by the customer before submission to ensure smooth TAT.


Knowledge, Skills and Experience


Sales profile that require confidence, persistence, personality and verbal written

Basic knowledge of products, service policies and processes of SME Banking.

Graduate any discipline with 2 years banking sales experience

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