Core Operations Engineer

vodafone - Qatar

Role Purpose:

The PS Core operations Engineer is responsible for 24/7 Operations, Support and Configuration of the PS Core network elements in Vodafone Qatar network. He will provide Level 2 support for customer complaints and carry out incident/problem management activities. The PS Core engineer will also be responsible for validating, implementing and testing network configurations within the defined OLA / SLA.

Key Accountabilities and Decision Ownership:

• Fault management, analysis and investigation

• Preventive maintenance and support

• Performance management

• Configuration management , implementation and testing

• Escalation and stakeholder management

Key Performance Indicators:

• PS Core network SLA/KPI performance

• System integration covering all access technologies.

• Root cause analysis and identification of solutions to problems

Core Competencies, Knowledge and Experience:

• 5 years' experience supporting and configuring PS core network with triple access technologies 2G/3G/4G, especially Cisco ASR5K product line.

• Technical knowledge in PS Core Networks architectures and protocols

• Experience in UNIX/LINUX System administration

• Experience in system integration and testing.

• Proven track record for learning new technologies, as this role may be extended to VAS and/or IMS domain

Must Have Technical / Professional Qualifications:  

• Bachelor's degree in information technology, telecommunications or equivalent.

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