Director of Spa - Waldorf Astoria Doha West Bay

# Director of Spa - Waldorf Astoria Doha West Bay Waldorf Astoria - West Bay Doha Location: Doha, Ad Dawḩah, Qatar Category: Hotel Employment Type: Full-time Job Code: HOT0BQ4WPosted: Jun 24th 2025Job Description The Director of Spa is responsible for overseeing spa operations and team management to deliver an excellent Guest and Member experience while achieving revenue targets.Key responsibilities include: Managing overall operations of the spa, pool, and fitness areas.Ensuring treatment procedures are current, compliant with legislation and standards.Providing excellent client experience including bookings, payments, and consultations.Managing spa team members and beauty therapists to ensure high motivation and service quality.Driving revenue through creative programming beyond core fitness schemes.Meeting financial targets and managing budgets.Handling customer feedback for continuous improvement.Maintaining brand standards and liaising with other hotel departments.Ensuring friendly, personalized service from all team members.Responding to audits and ensuring security and safety regulations are followed.Qualifications and skills required: Management experience in the spa industry.Ability to meet financial targets.Excellent grooming standards.Willingness to develop team members and self.Flexibility and ability to work independently or in teams.Preferred additional capabilities: Knowledge of the local market.Relevant professional qualifications.Hilton’s commitment to exceptional guest experiences and its vision to "fill the earth with the light and warmth of hospitality" underpin this role. Our team members are central to creating remarkable hospitality experiences worldwide.#J-18808-Ljbffr