Revenue Cycle Management Analyst

Supports, maintains, and optimises the hospital’s revenue cycle systems and workflows across all stages of the patient financial journey, including registration, charge capture, billing, coding, claims submission, collections, and reporting. Applies hands-on expertise in Oracle Health Millennium (Cerner), Oracle Fusion ERP/Finance, My Care, IQVIA, HEI, and related applications. Serves as a bridge between clinical, financial, and IT stakeholders, ensuring regulatory compliance, accurate reimbursements, and optimised financial performance to support world-class patient care.Responsibilities System Administration & Optimization Support and configure RCM workflows across Oracle Millennium (Cerner) and Oracle Fusion ERP modules (Finance, Billing, GL, AP, AR).Ensure seamless integration of revenue-related data across My Care, IQVIA, and HEI systems.Partner with Finance and Clinical teams to maintain accurate charge capture, coding, and reimbursement processes.Monitor system performance, troubleshoot issues, and ensure high availability of RCM applications.Revenue Cycle Process Management Support end-to-end revenue cycle processes including scheduling, registration, insurance verification, billing, and collections.Ensure claims submission workflows are optimized and compliant with DHA and payer standards.Analyze denial trends and root causes, recommend corrective actions, and support AR reconciliation with Oracle Fusion Finance.Reporting & Analytics Develop dashboards and reports in collaboration with Finance and Data Analytics teams using Oracle BI, IQVIA, HEI, and My Care.Provide insights on KPIs such as Days in AR, DNFB, denial percentages, and collection rates.Translate financial and operational requirements into technical reporting solutions.Governance & Compliance Ensure compliance with DHA/MOHAP billing regulations, ICD-10, CPT, DRG, HIPAA, and JCI standards.Maintain audit readiness with documentation of RCM system changes, workflows, and controls.Collaborate with cybersecurity and governance teams to enforce secure access and data confidentiality.Investigate incidents, correlate logs, and prepare structured RCA documentation.Perform diagnostics across integrated RCM platforms and escalate complex issues to vendors or cross-functional teams.Stakeholder Engagement & Collaboration Serve as an internal consultant, educating teams on RCM system capabilities and best practices.Work with external vendors (Oracle, IQVIA, My Care, HEI) on upgrades, integrations, and roadmaps.Provide structured updates to leadership, project managers, and end users.Contribute to a culture of collaboration, accountability, and transparency across IT, Finance, and Clinical teams.Qualifications QUALIFICATIONS & SKILLS: Bachelor’s Degree in Healthcare Administration, Finance, Information Systems, or related field.Certification in Revenue Cycle Management, Oracle ERP, or Healthcare IT preferred.Professional coding certification (CPC, CCS, or equivalent) preferred.Project Management certification (PMP, PRINCE2, Agile) preferred.PROFESSIONAL EXPERIENCE: Minimum of three (3) Revenue Cycle Management within healthcare, preferably in multi-site or regulated hospital systems.Knowledge of revenue cycle processes including registration, billing, coding, claims submission, collections, and reimbursement.Knowledge of Oracle Health Millennium (Cerner), Oracle Fusion ERP/Finance, My Care, IQVIA, and HEI systems.Knowledge of DHA/MOHAP billing regulations, ICD-10, CPT, DRG, HIPAA, and JCI compliance.Knowledge of HL7/FHIR interfaces and interoperability standards (preferred).Knowledge of robotic process automation (RPA) and AI/ML applications in revenue cycle optimization (preferred).Skills in configuring, troubleshooting, and optimizing RCM workflows in multi-hospital or enterprise healthcare environments.Skills in financial and operational reporting using Oracle BI, IQVIA, and HEI.Skills in analyzing denial trends, AR metrics, and revenue leakage with data-driven solutions.Skills in vendor management and contract oversight (preferred).Ability to ensure compliance and audit readiness across billing, coding, and reimbursement workflows.Ability to collaborate effectively with clinical, operational, and financial stakeholders.Ability to work under pressure in mission-critical hospital environments.Ability to lead small-scale projects or ERP/RCM enhancement initiatives (preferred). #J-18808-Ljbffr