Business Application Consultant

To provide day to day support on Microsoft Dynamics CRM and other Applications and training end users.Define business requirements.Conduct discovery sessions with different department members to understand the business workflow and dynamics within the different departments.Conducting process mapping and analysis to understand current processes and identify opportunities for improvement.Developing and implementing process improvements such as streamlining steps, automating processes, or introducing new tools or technologies.Collaborating with cross-functional teams to ensure that process improvements are aligned with overall business objectives.Executing MS CRM configuration workflows and reports.Qualifications: Bachelor's Degree in Information or any related field.Additional Information: Skills & Professional Requirements: Ability to understand and draft business requirement documents and map the business processes in CRM.Good functional knowledge in all standard business processes including CRM order to cash, procure to pay, etc.Should be able to design new solutions and workflows.Technical capability to create plugins and integrate CRM with other systems is preferred.Experience in implementing CRM in diverse industries like trading, manufacturing, real estate, and service industry is preferred.Is hands-on, self-motivated, and energetic with a clear sense of urgency and direction.Should have excellent communication skills and experience in coordinating with end users.Ability to learn and develop skills in different technologies.Minimum 5 years of experience as a business process analyst, 2-3 years on MS CRM with at least 2 years end-to-end project implementation experience on MS CRM.Remote Work: No Employment Type: Full-time #J-18808-Ljbffr